Phil
Phil
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Hello, Please, check the article below, do the steps from there, and check if your problem persists. https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ If this will not help, please, attach a link to your w…
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Hi, Which value did you change? The H1 or Page title? As the Page title has its own class and settings, it overwrites the H1 tag style. https://forum.muffingroup.com/betheme/uploads/911/5V334BW3FDUJ.png Best regards
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Sorry, but you wrote beyond my working time, and I could not check that. In your Theme options, I have added a CSS code that reduces the height of the header for your single portfolios. Best regards
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Hi, Before installing plugins, I suggest checking the Performance tab, which you can find in the Theme options. https://forum.muffingroup.com/betheme/uploads/967/TJR4OTTJO9NI.png But if you need to use the plugin, we support the W3 Total Cache, whic…
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Hi, Good to hear that you manage to solve it. If there is anything else I can help you with, please, let me know. Thanks
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Most of the attributes from your code are assigned to the search field in the menu. You only have misspelled color because it should be written without a dash, and you should add !important to the font-size value. https://forum.muffingroup.com/bethe…
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Hello, Please, check the article below, do the steps from there, and your problem should be resolved. https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ Thanks
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Hello, The license is lifetime, so you can update your theme and bundled plugins even after a couple of years. Best regards
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
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Hello, Header and Mega Menu builder are currently in development, and we should finish them soon. However, we still need to complete a couple of things, and we need to do tests to eliminate all bugs and issues we find, so I cannot tell the estimated…
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Please, go to WooCommerce -> Settings -> Shipping -> Shipping options, and check if you do not have selected Force shipping to the customer billing address. The customer cannot choose Ship to a different address with this option, so you nee…
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Hi, If you want to set a different image for your page's subheader, you need to open the Page Options, and in the Media section, you will find an option for that. https://forum.muffingroup.com/betheme/uploads/417/GDHPLESPVYKC.png Thanks
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Hi, Purchase codes (license keys) are not included for plugins that are bundled into the theme. It’s because of the Themeforest license & agreements. This applies to all themes, of course. However, there is no need to use this code because the p…
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Hi @Tamaryne, As I said in my previous message in this discussion, we do not manage the license keys, and the ThemeForest is the one where you get it from. If you want to ask for a multiple license purchase you should contact Envato instead. Best r…
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Hi, For that, you will have to use the responsive editing in the BeBuilder. Please, check the following video tutorials where you will find more about it: https://support.muffingroup.com/video-tutorials/order-on-mobile/ https://support.muffingroup.c…
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Please, use the following one: #Top_bar .menu > li ul li a:hover{ background-color: #ccc!important; } Thanks
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Hello, Header and Mega Menu builder are currently in development, and we should finish them soon. However, we still need to complete a couple of things, and we need to do tests to eliminate all bugs and issues we find, so I cannot tell the estimated…
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Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
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Hi, Sorry, but I do not know what you refer to. Can you attach a screenshot showing it, please? Thanks
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You are using the Header Builder, which was not prepared for the Mega Menu. We are currently creating a new version of the Header Builder that will handle it, but I cannot tell when it will be out because it is still in development. If you want to h…
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Hi, You are in the right place, and I will help you. I can see that there is a class that does not come from our theme that causes this issue. https://forum.muffingroup.com/betheme/uploads/577/WC33B2SDKTO8.png And this is how it looks when I remove …
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The version you have currently on your website is pirated, so you could not deregister it (no wonder why the developer who made it is not answering you). Also, I tried to use a special tool for force deregister, but it did not work either. You need …
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Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
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Hi, Almost all of your sections have enabled the option Full width | except mobile, except one section. https://forum.muffingroup.com/betheme/uploads/404/74J2ZBBFJIXJ.png Edit your sections, uncheck this option, and set the Full Width in the Advance…
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Hello, Is this happening only on one page, or on all of them? What version of PHP do you have? I noticed that you do not have the newest version of Betheme, so please, update it, and check if the problem persist. Thanks
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Hi, To change that you will have to write a custom CSS. If you need help writing it, please, attach a link to your website. Thanks
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1b) The live builder is currently our primary focus, so I suggest trying it out. 1c) You have many plugins, so there can be some incompatibility between our theme and them. However, you do not have to keep them inactive. Just test if the speed impro…