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Phil

Phil

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Phil
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  • I have changed your attribute Display Type to label. https://forum.muffingroup.com/betheme/uploads/654/AYCRAW6UO4P6.png Is that what you wanted to achieve? https://forum.muffingroup.com/betheme/uploads/613/FTGR3GSHU2KO.png Best regards
    in Woocommerce brand Problem Comment by Phil May 2022
  • Hi, Please, open the options of the wrap, and under the Advanced -> Background -> Hover, you can find this image. https://forum.muffingroup.com/betheme/uploads/874/BWR6XEE4QVA5.png Thanks
    in Rollover photos from black and white to color Comment by Phil May 2022
  • The pre-built website import erase the database only when you choose to do that. You can test it by installing Betheme on a subdomain. You can register unlimited subdomains with one license key, as long as the main domain is registered under the sam…
    in page import issue Comment by Phil May 2022
  • Please, go to Betheme -> Theme options -> Colors -> Content, and there you will be able to change it. https://forum.muffingroup.com/betheme/uploads/510/RETHAVEN2XX7.png Thanks
    in ol and ul not showing in Cottage 3 Comment by Phil May 2022
  • The only option is to import the complete pages with whole content like Sliders, sidebars, images, etc. is to import the whole pre-built website. Best regards
    in page import issue Comment by Phil May 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Slider Rev Optimised for Desktop and Laptop Screen but not resizing in Browser Comment by Phil May 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Removing rel="noopener from all links Comment by Phil May 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Removing Intro Header from Mobile View Comment by Phil May 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Checkout fields Comment by Phil May 2022
  • 1) If your custom CSS changes the structure of the CSS from the theme, then yes, it is best to use a child theme because if you do not use it, the update will overwrite them. 2) Yes, you can use your license firstly on a local installation, and then…
    in Old site with be theme (from another owner, Now getting a new be theme with my own theme key) Comment by Phil May 2022
  • Hi, Please, enter your website FTP, and head to the catalog from the error message. When you do that rename the js_composer folder to for example js_composerx, and try to install WPBakery then. If you do not know how to enter FTP, please, check the …
    in WPBakery not installing Comment by Phil May 2022
  • Hi, Before installing external plugins, did you check the optimization options available already in the Betheme? You can find these options in Betheme -> Theme options -> Performance. https://forum.muffingroup.com/betheme/uploads/132/2K3GCAA7M…
    in Optimize Comment by Phil May 2022
  • Hi, What you ask for requires file customization which in reference to Item Support Policy is not allowed. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how, you should contact your web developer. Howe…
    in change Link icon to shop icon on hover Comment by Phil May 2022
  • Sorry, I did not notice the message about the breadcrumbs. Did you add it when you edited your message? Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to c…
    in Translations + breadcrumbs Comment by Phil May 2022
  • Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You …
    in CoBlocks clash with BeBuilder widgets Comment by Phil May 2022
  • Hi, What you ask for requires file customization which in reference to Item Support Policy is not allowed. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how, you should contact your web developer. Item…
    in Promo Box Heading Comment by Phil May 2022
  • Please, use this code: #Side_slide #menu > ul > li.Highlighted > a {  background-color: #6f887a !important;  border: solid 1px #ffffff !important;  margin: 0% 16% !important;  margin-top: 16% !important; } Thanks
    in Highlighted menu item Comment by Phil May 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Also please, check if the same thing happens when you switch to another browser.…
    in After Update bebuilder not working Comment by Phil May 2022
  • Hi, Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS, and check if the problem persist. @media only screen and (max-width:1239px){    #Top_bar #menu ul li a:not(.menu-toggle)::after{    display: n…
    in Mobile menu icons and not staying open Comment by Phil May 2022
  • Hi, The list is there, but it has the same color as the background. https://forum.muffingroup.com/betheme/uploads/474/IOFNTAMUE36U.png But to check why it is happening, I need you to turn off the minifying plugin you are using. Thanks
    in ol and ul not showing in Cottage 3 Comment by Phil May 2022
  • Hi, Do you refer to the Single page import? This feature imports only the content of the page, but it does not import the images. https://forum.muffingroup.com/betheme/uploads/074/23CSV8O1MFPT.png Best regards
    in page import issue Comment by Phil May 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Woocommerce brand Problem Comment by Phil May 2022
  • Hi, Please, edit this page, open the option of this element, and in the Advanced tab, set the margin to zero. https://forum.muffingroup.com/betheme/uploads/877/SF2NA26L4TYW.png After that, check, if this space still appears. Thanks
    in Main image gap after updating theme. Comment by Phil May 2022
  • BeBuilder revisions were introduced in version 23, so you will not have access to them because they did not exist before that. WordPress and BeBuilder revisions are different things, and they store other data. The only option to restore the content …
    in Content has disappeared Comment by Phil May 2022
  • Hi, Sorry, but we do not handle database modifications, and unfortunately, I cannot help with that. But what you can do is to enter your FTP, change the folder name of the plugin that changes the login URL, enter your dashboard with standard wp-admi…
    in under Construction : Can't login to wordpress dashboard Comment by Phil May 2022
  • 1) I have added another custom CSS code to solve the problem with disappearing images on hover. I also passed this to the dev team, and we will look at why it is happening. 2) The headline was moved down on the mobile display because of the big heig…
    in problems on product page Comment by Phil May 2022
  • Sorry, but I do not understand. On your screenshot, there is an old license key, which do you want to deregister? If yes, you can just click on the button Deregister Theme, and register it again with your new key. If this is not what you refer to, p…
    in Old site with be theme (from another owner, Now getting a new be theme with my own theme key) Comment by Phil May 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Light Theme / Dark Theme Options Comment by Phil May 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Icon menu items color change Comment by Phil May 2022
  • Please, go to Settings -> Reading and choose the Posts page. https://forum.muffingroup.com/betheme/uploads/468/V02QSTOAK9TQ.png On my screenshot, it is a page called Blog but in your case, it would be the News and Events page. After that, it shou…
    in Science Center pre-builder Comment by Phil May 2022
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