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Phil

Phil

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Phil
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  • Hi, It seems that your server settings are fine. Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Not…
    in Content has disappeared Comment by Phil May 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Fonts and Styles do not change & Saved in Theme Options Comment by Phil May 2022
  • Hi, I can see that the fotoshadow class is your custom one. Please, try to replace it with the following one: .fotoshadow .image_frame{    box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.2), 0 6px 20px 0 rgba(0, 0, 0, 0.19); } Thanks
    in Shadows on photos or text blocks no longer work. Comment by Phil May 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in When zoomed out the footer exposes a dark blue colour rather than reformatting the footer image Comment by Phil May 2022
  • Hi, What you ask for requires file customization which in reference to Item Support Policy is not allowed. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how, you should contact your web developer. Item…
    in How I can chage default suheader as my own? Comment by Phil May 2022
  • Hi, The subheader title tag can be changed in Betheme -> Theme options -> Header & Subheader -> Subheader. https://forum.muffingroup.com/betheme/uploads/845/28U8QDM21LZE.png But putting extra HTML there requires file customization which…
    in Subheader different title Comment by Phil May 2022
  • Hi, Sorry, but I do not handle file customization, and I am not able to help. In that case, you should contact your web developer instead. Best regards
    in Search bar results Comment by Phil May 2022
  • You are welcome. If you have any other questions or problems feel free to ask. Thanks
    in Submenu size Comment by Phil May 2022
  • Please, check the following video tutorial and our documentation: https://support.muffingroup.com/video-tutorials/how-to-set-up-off-canvas-sidebar-for-shop/ https://support.muffingroup.com/documentation/woocommerce/how-to-set-sidebar/ https://suppor…
    in Breadcrumbs issue Comment by Phil May 2022
  • Sorry, the second message (at 2PM) was sent by mistake, please ignore it. Thanks
    in Design 3 One Page Template Issue Comment by Phil May 2022
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
    in Design 3 One Page Template Issue Comment by Phil May 2022
  • Hi, You can create a new menu for the mobile display, and assign it in Betheme -> Theme options -> Responsive -> Header. https://forum.muffingroup.com/betheme/uploads/808/FLCBMH68Q1CZ.png https://support.muffingroup.com/documentation/menus/…
    in Mobile menu Comment by Phil May 2022
  • Please, go to Betheme -> Theme options -> Blog & Portfolio -> Blog, and set the Order by to Title. https://forum.muffingroup.com/betheme/uploads/152/FIRGNWKSR18I.png Thanks
    in Navigation option Comment by Phil May 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Portfolio Items are not changing size as per the theme options, Pagination is not working Comment by Phil May 2022
  • Yes, you can create a child theme. You can learn more about this on the following link: https://support.muffingroup.com/documentation/installation-updates/#child-theme The changes you made in the theme options will not be lost, and they will stay un…
    in Sticky top bar Comment by Phil May 2022
  • Please, use this code: .woocommerce.term-phone-parts ul.products li.product .woocommerce-loop-category__title{  display: none; } Thanks
    in Breadcrumbs issue Comment by Phil May 2022
  • I have created a new page BeSupport, switched to the Twenty Twenty theme, and put content in the WP editor and the JSON error appeared. https://forum.muffingroup.com/betheme/uploads/443/VOUI0PYMZGFS.png If the issue appears not only with the Betheme…
    in Muffin Live Builder Not updating the page content Comment by Phil May 2022
  • The Blog Slider or Blog elements does not have the display you want to achieve, but you can create a posts slider with Slider Revolution, and put it on your page with the Slider Plugin element. https://www.sliderrevolution.com/documentation/post-bas…
    in Aggregated posts with arrow navigation? Comment by Phil May 2022
  • Hi, Thanks for reporting. I have passed it to the dev team, so we will take a closer look, and try to fix it as soon as possible. Best regards
    in WPML not working - Be · FAQS Widget Comment by Phil May 2022
  • Hi, To extend the submenu width, you can use the following CSS code: #Top_bar .menu li ul li{    width: 300px!important; } However, I did not notice a mega menu on your website, and I am unsure what father elements you are talking about. Best regar…
    in Submenu size Comment by Phil May 2022
  • I have activated the Slider Revolution, and this issue does not appear, so another plugin is the root cause. Please, activate your plugins one by one, and check with which one this happens again. About the background image. Its display should not ch…
    in Design 3 One Page Template Issue Comment by Phil May 2022
  • Sorry, but there is no setting to change that. Best regards
    in Sticky top bar Comment by Phil May 2022
  • 1) #Top_bar .menu_wrapper{    min-height: 50px!important; } 2) Yes, this CSS is correct, but it will hide the title on all pages. If you want to hide it on specific pages, you need to find a unique class for a particular page, and add it to your CS…
    in Breadcrumbs issue Comment by Phil May 2022
  • Hi, Did you check the Default style of the Blog Slider? https://forum.muffingroup.com/betheme/uploads/536/CZTXFVAIG5US.png It has navigation arrows, and images with dates. Best regards
    in Aggregated posts with arrow navigation? Comment by Phil May 2022
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
    in Muffin Live Builder Not updating the page content Comment by Phil May 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Team element - round profile image Comment by Phil May 2022
  • Without the admin rights, I do not have access to places I need to check like Theme Options or Plugins, so, unfortunately, there is no other way. However, I always leave the website in the same way as I access it. Best regards
    in Limited page length Comment by Phil May 2022
  • Hi, Please go to Betheme -> Theme options -> Global -> Navigation & share, and uncheck the Show all posts option. https://forum.muffingroup.com/betheme/uploads/976/71CSD9UBIJDF.png Thanks
    in Navigation option Comment by Phil May 2022
  • Please, replace the previous code with this one:    @media only screen and (max-width:767px){       #Footer .column.one-third:not(:first-child) .widget{          margin-top: 0!important;          padding-top: 0!important;       }    } Thanks
    in Footer on mobil Comment by Phil May 2022
  • You have a low max input vars value set on your server. https://forum.muffingroup.com/betheme/uploads/120/VB1E6U4EDY8O.png Please, contact your hosting provider to increase it to at least 5000. If this will not help, please send us WordPress dashboa…
    in Error when install Clothing Store demo Comment by Phil May 2022
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