Phil
Phil
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- Phil
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Comments
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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You will have to resend it because the person who manages the mailbox will not know what this access is for. Remember to attach: link to this forum discussion link to your website login credentials Thanks
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I suggest keeping an eye on it. If next time the plugin's reactivation will not work, I recommend disabling plugins one by one to see which is the root cause. Best regards
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I have activated the One Page option on your page. https://forum.muffingroup.com/betheme/uploads/052/EX7R9B5OPI2Y.png Now when you scroll down the page, the correct menu item is highlighted. https://forum.muffingroup.com/betheme/uploads/991/15BGA290…
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I again get the same problem. Right after clicking on the adding translation, the website crashed. Moreover, I noticed that you have all WPML plugins on your website. Please, check the following video tutorial: https://support.muffingroup.com/video-…
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Hi, Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS. .checkout table.shop_table th, .checkout table.shop_table td.product-name, .checkout #payment ul.payment_methods li label, .checkout table.sho…
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
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We send answers three times a day on the forum. At 12 PM, 2 PM, and 4 PM (UTC/GMT+1). However, we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message fro…
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Hi, If the dashboard panel still shows the registered key, please, deregister it from there too. If the problems with registration will persists, please, let me know. Thanks
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Hello, Good to hear you found it. If you have any other questions or problems, feel free to ask. Thanks
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Did you try disabling plugins (except WooCommerce) to check if the issue does not come from one of them? If not please, do that, and let me know about the results. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Unfortunately, I am not able to get these two in the same row. It would require more advanced CSS or file modification, and with that, you should contact your web developer because we do not provide help with that. Best regards
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Did you just clear the cache on the server or disable caching tools? If you just cleared caches, please, disable them completely from your server and recheck it. Thanks
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Hi, Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS. #Footer .icon_bar .t{ color: #444!important; } Thanks
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us WordPress dashboard access privately thru …
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, I reported that to the dev team. It will be resolved in the next update. Thanks
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Hi, Please, replace your CSS code with the following one: .style-simple .infobox ul li::before{ content: '\e860'!important; color: #fff!important; } Thanks
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Hi, 1) To change the logo, please, go to Betheme -> Theme options -> Global -> Logo. https://forum.muffingroup.com/betheme/uploads/395/ADG9TKK2U02A.png You can also have a separate logo for mobile view, and it can be chosen in Betheme ->…
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I was testing on a PC with Firefox and Chrome. On Firefox, editing worked, but on Chrome, it did not until I deactivated the plugins. After plugin deactivation, I was able to edit with both Firefox and Chrome. Best regards
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Good to hear that you manage to fix it. If you have any other questions or problems, feel free to ask. Thanks
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
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You have a low max input vars value set on your server. https://forum.muffingroup.com/betheme/uploads/961/HCTS3DWILWCD.png Please, contact your hosting provider to increase it to 5000. If after it the problem will persist please send us WordPress da…
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Sorry, I missed the part about the mobile. Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, go to Betheme -> Theme options -> Global -> Logo, and check Remove max-height & padding for…
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If you have a child theme on the current site as well, copy the theme-shortcodes.php file from the test site (from a child theme), and put it on the main website. Thanks
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Did not you modify it anyhow? Please, edit this page, open the first section options, and check if you have top padding assigned to it. https://forum.muffingroup.com/betheme/uploads/820/YS7WWBGINUPD.png Thanks
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Please, contact your hosting provider, and ask to allow all the rules that ModSecurity blocks incorrectly. Thanks
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Can you check if it happens when you assign the gradient again, please? Probably the sections need gradient to be assigned again when they disappeared in the previous issue. I have added a gradient to a new section, and it does not disappear. Best …
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…