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Phil

Phil

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Phil
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  • Please, try this code: .woocommerce form.cart{  flex-direction: column!important; } .woocommerce form.cart .select2-selection{    height: 100%!important; } .woocommerce form.cart .select2-selection .select2-selection__arrow{    top: 25px!important; …
    in New update collapsed Extra product option fields on product page Comment by Phil April 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in ASAP! Embet google fonts locally Comment by Phil April 2022
  • In the meanwhile, I received a couple of dashboard accesses, and I cannot find them. Would you be so kind and send it again, please? You can also attach FTP access to your website. Thanks
    in Problems with backgrounds in BeBuilder continue after update Comment by Phil April 2022
  • There was an issue with our theme-shortcodes.php file. I have added a function at the end of this file to your child theme, and the display went back to normal. Can you check that, please? Thanks
    in Updating Betheme Causes Styling Issue Comment by Phil April 2022
  • You are welcome. Please, let me know if I can help you with anything else. Thanks
    in Portfolio Grid Max Width Comment by Phil April 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Blog extract Comment by Phil April 2022
  • Hi, Please, head to the following link, and follow the steps from there: https://support.muffingroup.com/faq/oops-slider-with-alias-slider-name-not-found-error/ If something will be unclear, or you will have problems with it, please, let me know. T…
    in Importing Revolution slider template- Agency5 Comment by Phil April 2022
  • We located the source of this problem. It will be fixed in the next update. However, if you send us WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and…
    in Breadcrumbs do not have link Comment by Phil April 2022
  • Hi, I have checked both features and they work correctly in my environment. Are there any steps to reproduce this issue? Are you using shop templates or default styles from the theme options? Best regards
    in Update breaks WooCommerce featured images on infinite load & related products. Comment by Phil April 2022
  • Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You …
    in Possible css or plugin conflict Comment by Phil April 2022
  • I do not see anything related to the betheme in the logs. Can you please, disable all plugins except WPML, please? the editor has changed, is your thing? Do you mean the Column Text editor? In the last update, we changed the default editor of it fro…
    in wpml not working Comment by Phil April 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Background color: change shortcode "PopUp". Comment by Phil April 2022
  • It seems that your server environments are fine. Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. In …
    in Limited page length Comment by Phil April 2022
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in trying to install: says "the link you running is spoiled", try again. And never works Comment by Phil April 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Updating Betheme Causes Styling Issue Comment by Phil April 2022
  • Edit the Portfolio page, and change the Template from Portfolio to Default template. https://forum.muffingroup.com/betheme/uploads/096/8TDW6ELKMSHL.png Thanks
    in Portfolio Grid Max Width Comment by Phil April 2022
  • Hi, Did you click on the Download files button, wait until it changes to Done, and click on Save changes? https://forum.muffingroup.com/betheme/uploads/089/JI6KF260BFX5.png Did you try clearing the cache in Safari? If not, please, do that, and see i…
    in ASAP! Embet google fonts locally Comment by Phil April 2022
  • Unfortunately, I cannot recommend anything else. If you want to show an image on mobile devices, put the background image, and the video will be replaced with it. https://forum.muffingroup.com/betheme/uploads/305/DTH35DSMZG4J.png Best regards
    in Can't see video on mobile header Comment by Phil April 2022
  • Hello, Did you put the portfolio in the Section with the Portfolio element? If yes, you can put the margin on the sides of the section with the portfolio. https://forum.muffingroup.com/betheme/uploads/180/53BNUB0I765Y.png Thanks
    in Portfolio Grid Max Width Comment by Phil April 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in 2 issues: Page content disappeared when edit after update, also Revolution slider not loading Comment by Phil April 2022
  • Hi, I can see that you do not have the newest version of Betheme. Please, update it, and check if the problem still occurs. Thanks
    in Menu Toggle is not showing Comment by Phil April 2022
  • Hi, You can achieve that by writing custom CSS code. Do you need help with it? Best regards
    in Action bar Comment by Phil April 2022
  • Hello, If you want to have the whole menu item clickable, please, head to the following topic: https://forum.muffingroup.com/betheme/discussion/39360/optimising-dropdowns-mobile#latest There you will find instructions on how to achieve that. Thanks
    in Mobile menu Comment by Phil April 2022
  • Hi, Can you send me a screenshot showing this error message, please? I have checked your website, and I do not see anything above your header. Thanks
    in Failed to install demo Comment by Phil April 2022
  • Hi, Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS, and check if the problem persists. .single-product .entry-summary .variations_form .woocommerce-variation-add-to-cart{    flex-direction: colu…
    in New update collapsed Extra product option fields on product page Comment by Phil April 2022
  • Hi, I am glad that you found it. If you have any other questions or problems, feel free to ask. Thanks
    in Image Gallery element in lightbox Comment by Phil April 2022
  • Hi, Please, go to Appearance -> Widgets, and delete all empty widgets from the Footer. If you cannot locate them, please, install the Classic Widgets plugin, and it should be easier to find, and remove them. Thanks
    in can i remove this space top of the footer? Comment by Phil April 2022
  • Hi, Please, go to Betheme -> Theme options -> Global -> Logo, check the option Remove Left margin, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/701/J7RFHBH32ABY.png Thanks
    in problem with principal menu in safari Comment by Phil April 2022
  • Did you use some plugins to create that structure? If yes can you tell me the name of it, please? Thanks
    in Interactive Circle not responsive in mobile Comment by Phil April 2022
  • Hi, Please, go to Betheme -> Theme options -> Header & Subheader -> Extras, and empty the Title and Link fields for the Action button. https://forum.muffingroup.com/betheme/uploads/570/8XBA8Y1DD1ND.png Thanks
    in How to remove "OUR STORES" in the Whiskey pre built theme? Comment by Phil April 2022
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