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Phil

Phil

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Phil
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  • Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in when importing a page from pre build website, media does not import Comment by Phil April 2022
  • Hi, You can create a new class based on the one you have already created for the menu from the page to which you have sent a link. https://forum.muffingroup.com/betheme/uploads/097/LV4YG4VD1FL9.png https://forum.muffingroup.com/betheme/uploads/593/S…
    in Border for the sidebar widget Comment by Phil April 2022
  • 1) So, you should change the background color of this section. https://forum.muffingroup.com/betheme/uploads/820/7L2TQ72WE647.png 2) Please head to the following link: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-mis…
    in Change background color and center text Comment by Phil April 2022
  • You can try the following CSS code: .if-overlay .image_frame .image_wrapper .image_links a:after{    font-family: 'mfn-icons';  content: '\e891'; } .if-overlay .image_frame .image_wrapper .image_links a:hover{    text-decoration: none!important; } .…
    in BeBuilder image item - overlay icon Comment by Phil April 2022
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
    in Dropdown Filter Style Issue on Products Page Comment by Phil April 2022
  • Hi, Purchase codes (license keys) are not included for plugins that are bundled into the theme. It’s because of the Themeforest license & agreements. This applies to all themes, of course. However, there is no need to use this code because the p…
    in Free Plugin not activated Comment by Phil April 2022
  • Hi, 1) To which element do you want to set that background color? To section, wrap, column text, or something else? 2) Did you set the text alignment to the center in the Style tab of this element? https://forum.muffingroup.com/betheme/uploads/776/…
    in Change background color and center text Comment by Phil April 2022
  • Unfortunately, I am still receiving this message. https://forum.muffingroup.com/betheme/uploads/369/ZCYN049DRJID.png Best regards
    in footer heading text I want it to appear half the size Comment by Phil April 2022
  • Unfortunately, I am still receiving this message. https://forum.muffingroup.com/betheme/uploads/369/ZCYN049DRJID.png Best regards
    in Contact Us Page --> Contact Box Comment by Phil April 2022
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in Translation not showing Comment by Phil April 2022
  • Hi, Please switch to a different font for the test, and check if the same thing happens. Thanks
    in letter spacing! Comment by Phil April 2022
  • Hi @jackqphung, Do you have the newest version of the Betheme? If not, please, update it, and check if the problem persists. Thanks
    in Fatal error: Uncaught Error: Comment by Phil April 2022
  • You changed only the Local Value, but the Master Value stayed untouched, and it is the one that should be modified. https://forum.muffingroup.com/betheme/uploads/285/YJOPD7ZAJT0X.png To work correctly, Betheme requires at least 5000 max input vars (…
    in Can't edit page. Comment by Phil April 2022
  • Hi, Instead, please, modify the Page Title value, and check if it works then. https://forum.muffingroup.com/betheme/uploads/537/8K6E3RS3UGYJ.png Thanks
    in Make the title (font) smaller in the header Comment by Phil April 2022
  • Hi, In this section, I can see that you set a background image with a blue box on the left. https://forum.muffingroup.com/betheme/uploads/040/S01167NSANT9.png Instead of this construction, I would do something like that: https://forum.muffingroup.co…
    in Full-size practice photo right-aligned Comment by Phil April 2022
  • Hi, Do you have any plugins active except the required ones for that demo? If yes, please, disable them, and check if the problem persists. Are you using multisite? Can you tell me what demo are you importing, please? If it is one of the newer ones,…
    in when importing a page from pre build website, media does not import Comment by Phil April 2022
  • Hi @valiaglobalsolutions, Did you send the login credentials to your website (username and password) through the contact form from Pablo's message? We did not receive your message yet. Be sure that you sent all of the required information: link to t…
    in Muffin Builder Will Not Move Past Loading Screen On Pages Comment by Phil April 2022
  • Hi, You can use the Image element. https://forum.muffingroup.com/betheme/uploads/300/UYW7DESA1AZP.png Thanks
    in Header Builder Comment by Phil April 2022
  • Hi, The split menu layout needs two menus: the main menu and a secondary menu. Please, see the following video tutorial, where you will find how to set it up. https://support.muffingroup.com/video-tutorials/how-to-set-up-the-split-menu-header-style/…
    in Header Layout Not Displaying Correctly Comment by Phil April 2022
  • Hello, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maint…
    in Duplicate Header Logo Displaying on Mobile Comment by Phil April 2022
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in Hover color rounded edges Comment by Phil April 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Betheme Bugs Comment by Phil April 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Product pages showing thumbnail images in description rather than below product Comment by Phil April 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in BeBuilder Crash Comment by Phil April 2022
  • Hi, 1) This empty field is a bug that appeared in one of the latest updates. It will be fixed in the upcoming update, but for now, please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS. #Top_bar #menu …
    in Ghost Submenu, from where does it come? Comment by Phil April 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in How to change this color? Comment by Phil April 2022
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in Js bug Comment by Phil April 2022
  • Actually, it is not a border but a box shadow. https://forum.muffingroup.com/betheme/uploads/083/M9J8560NVFL3.png There are no settings to control it except disabling it in Betheme -> Theme options -> Global -> Advanced. https://forum.muffi…
    in Product page build Comment by Phil April 2022
  • Hi, Good to hear that you found it. If you have any other questions or problems, feel free to ask. Thanks
    in target a page in css? Comment by Phil April 2022
  • Hi, Please, put the shortcode of the slider in the Gutenberg, switch to some free theme like Twenty Twenty, and check if the same thing happens then. When you do that, please, tell me the results. Thanks
    in Layer slider and safari issue Comment by Phil April 2022
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