Phil
Phil
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- Phil
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I have modified your theme files, and now it is working. Please, check that. This fix will be available in the next update too, so you can update your Betheme without fear that it will be removed. Thanks
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I have successfully updated the Betheme on the https://dev.daretobeyou.net.au/. I deactivated all plugins, switched to the parent theme, and updated Betheme. When I noticed that everything went well, I activated the plugins back and it kept working.…
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Are you sure that you attached the correct credentials? When I try to log in it says that the password is incorrect. https://forum.muffingroup.com/betheme/uploads/252/LBI2A0KUAI93.png Can you check that, please? Thanks
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Sorry, but you did not attach your FTP access. Can you send it too, please? Thanks
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I do not see the Theme Editor under the Appearance, so we will need your FTP access. Can you send it through the contact form, please? Thanks
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Hi, Please, check our Mega Menu feature. You can learn more about it under the following links: https://support.muffingroup.com/documentation/mega-menu/ https://support.muffingroup.com/video-tutorials/how-to-use-mega-menu/ Thanks
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The container you shows comes from the Revolution Slider and this entire plugin is based mainly on the JS. The tabs do not support JS, and you should place there only plain text and/or HTML tags. https://forum.muffingroup.com/betheme/uploads/330/4F5…
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Do you want me to remove your message? Best regards
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https://forum.muffingroup.com/betheme/discussion/comment/212920#Comment_212920 I meant the single product templates. Sorry for misleading you by not clarifying this. https://forum.muffingroup.com/betheme/discussion/comment/212924#Comment_212924 Plea…
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Hi, I will pass that to the dev team, and we will see what we can do about it. For now, I can only suggest deactivating the One Page option. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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You are welcome. If you have any other questions or problems, feel free to ask. Thanks
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
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It is probably because the width there is calculated with the JS. But, unfortunately, we are not able to help with that. Best regards
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The root cause is the Gravity Forms plugin. After deactivation, the BeBuilder live works correctly. We are investigating it, but we did not receive a solution for it yet. I suggest deactivating this plugin while editing your pages or using the backe…
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Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussion. Thanks
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For the shop template, you can use the Breadcrumbs item. But on any other pages, you need to use the Subheader because it is the only place where the breadcrumbs can be placed. Best regards
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Please, upload these images in higher resolution, and they should fill the whole box. Thanks
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Hi, In the browser console, I noticed an error indicating the misconfiguration of your WP settings. Please, see the following link, and follow the steps from there: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missin…
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Then I am waiting for your response. First, however, please notice that we do not support this plugin, and I cannot guarantee that it will work with our theme. But if this structure works in the Gutenberg, you can use the Content WP element to put i…
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You have an old version of PHP (5.6.40). Betheme requires at least version 7 to work correctly. https://forum.muffingroup.com/betheme/uploads/712/ECRVW1DASU01.png Please, contact your server administrator, ask to update the version of PHP, and check…
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I can see that you do not have the most current version of Betheme. Please, update it. Moreover, in your PHPINFO file, I noticed that you have a low max input vars value. https://forum.muffingroup.com/betheme/uploads/980/QX3JC98CQRO6.png Please, con…
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Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
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In the template, edit open the options, and in the Custom CSS field, put the following CSS code: .woocommerce .column_product_meta .product_meta .posted_in, .column_product_meta .product_meta .tagged_as{ display: inline-block!important; } https:/…
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Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
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Hi, 1) Please, go to Betheme -> Theme options -> Sidebars, and there you will be able to set the width. https://forum.muffingroup.com/betheme/uploads/118/CPHAGH9C4I6O.png 2) If you are not using the custom template for your product list, you c…
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Hi, You can add some top padding, so the scroll will stop where the padding starts. Thanks
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Sorry, but it is not really Betheme related question, and we do not manage to handle ads. In that case, you should contact your web developer. Thanks
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Hi, Did you use some plugins to create this shortcode? If yes can you tell me the name of it, please? You can also attach a link to the page where you used that structure. You can check that in the Gutenberg editor, also you can switch to some defau…