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Phil

Phil

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Phil
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  • Hi, Please, go to WooCommerce -> Settings -> Products, disable the AJAX option, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/244/C94HQKY7AWME.png Thanks
    in Update to BE theme breaks Woocommerce - Sensei Pro button Comment by Phil April 2022
  • Hi @ugn321, Do you have the newest version of the Betheme? If not, please, update it. Please also, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck …
    in Responsive menu not working Comment by Phil April 2022
  • Hi, Can you send a link to this product, please? I tried to write it by hand but the link returned a 404 page. Thanks
    in WooCommerce images weird behaviour Comment by Phil April 2022
  • Please, use the following CSS code: @media only screen and (max-width: 767px){    .mhb-col.left .mhb-menu .menu {    left: -50px!important;  } } Best regards
    in Header Builder in BeTheme trying to make changes Comment by Phil April 2022
  • Hi, Are you using some external plugins for WooCommerce to extend the products options? Some plugins require a page reload to load all information and work correctly, and in that case, you should disable the AJAX option in WooCommerce -> Settings…
    in Sidebar cart not showing products on reload due to cache Comment by Phil April 2022
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in Bethe Malfunction (Theme Options & Edit Page) Comment by Phil April 2022
  • Hi, Good to hear you manage to resolve that. Please, let me know if you have any other questions or problems. Thanks
    in Page does not update Comment by Phil April 2022
  • Hi, Thanks for reporting that. I have passed it to the dev team. For now, please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS. .menuo-arrows:not(.keyboard-support) #Top_bar .menu > li.submenu >…
    in Submenu Arrow not showing, when choosing to minify css Comment by Phil April 2022
  • Please, open the options of the wrap containing these items, and set Elements horizontal align to the center. https://forum.muffingroup.com/betheme/uploads/309/ASOIPC7GGWS6.png If this will not work, please send us WordPress dashboard access private…
    in Icons and alignment Comment by Phil April 2022
  • Please send us FTP access privately thru the contact form like previously through http://themeforest.net/user/muffingroup#contact. Remember to attach a link to this forum discussion. Thanks
    in Hover Color + WPML Comment by Phil April 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Change link color on a single page Comment by Phil April 2022
  • Please, use the following CSS code: @media only screen and (max-width:767px){  .ui-tabs .ui-tabs-nav li a{    margin: 5px!important;  }  html .ui-tabs .ui-tabs-nav li{      width: 50%!important;  } } Thanks
    in dynamic choices Comment by Phil April 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Trailer Box | Other Arrangement Comment by Phil April 2022
  • We manage to make the live builder load with the Gravity Form but the loading time is too high, so we keep investigating it. For now, I suggest using the backend builder or disabling the Gravity Form for a time when you will modify your pages. Best…
    in live bebuilder is not working Comment by Phil April 2022
  • 2) We manage to solve that in our environment, but I could not log in to your dashboard. Did you change the password? If yes can you send it again, please? Thanks
    in Add to cart button and color switches Comment by Phil April 2022
  • Hi, Sorry, but you wrote beyond my working time, and I was not able to answer. No, it is not possible to achieve that with this menu layout. If you would like to see such a feature in future updates, please, let us know under the following topic: ht…
    in TOP BAR SECOND ROW | SHOP MENU Comment by Phil April 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in BeBuilder image item - overlay icon Comment by Phil April 2022
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
    in BeTheme conflict with RankMath Pro Comment by Phil April 2022
  • Hi, 1) You can add the Divider element. https://forum.muffingroup.com/betheme/uploads/179/KDE19CYX0PXC.png 2) Please, send a link to a product with the template active so I can take a closer look at it. 3) To achieve that you would have to write a c…
    in Product page build Comment by Phil April 2022
  • Please, go to the Style tab in the Icon Box options, and in the Icon wrapper remove the width you set. https://forum.muffingroup.com/betheme/uploads/613/XIMUPQ50GN60.png Thanks
    in Icon Box Color ist not changing Comment by Phil April 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Theme-color for safari Comment by Phil April 2022
  • I was able to reproduce this issue in my environment, and we are investigating its reason. When we find the root cause, I will let you know. Best regards
    in live bebuilder is not working Comment by Phil April 2022
  • Hi, The page you have sent can be found in Betheme -> Pre-built websites. https://forum.muffingroup.com/betheme/uploads/505/KCB6T948SBCP.png If you want to hide the Header and Footer on the pages, you need to select the Blank Page template in the…
    in Landing page ? Comment by Phil April 2022
  • Hi, Please, switch to another browser and check if the problem persists. Moreover, you can disable all of the plugins and recheck it. Thanks
    in Editor replaces accented characters in word Comment by Phil April 2022
  • Understandable. For the test, you can check if the edit improves when you disable your plugins for a while and change the Google Fonts to load from the cache or disable them entirely in Betheme -> Theme options -> Performance. https://forum.mu…
    in Very slow loading when modifying pages Comment by Phil April 2022
  • In that case, you can either create a template for each category with a different desc in the Column text, or display the description at the very top of the category page. https://forum.muffingroup.com/betheme/uploads/768/UMQI43KAI88L.png https://fo…
    in Display description of categories (shop) Comment by Phil April 2022
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this for…
    in Autocomplete or autofill Address Comment by Phil April 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in White Screen with latest wordpress update Comment by Phil April 2022
  • In that case, it will not be possible because only wraps have the option to become sticky, and they need a space to "slide". Best regards
    in Add to cart sticky on mobile Comment by Phil April 2022
  • Please, attach a link to the page you are working on, and screenshots from the builder, and I will my best to explain what you should do. Thanks
    in Link to a specific tab Comment by Phil April 2022
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