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Phil

Phil

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Phil
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  • 1) I have fixed the display of the swatches and button by adding the CSS code to your homepage. https://forum.muffingroup.com/betheme/uploads/013/TN3BK3WY06S0.png 2) It might be an issue in the Betheme and we need to take a closer look at it. When w…
    in Add to cart button and color switches Comment by Phil April 2022
  • The root cause is in your child's theme. I have switched to the parent theme, and the template edit worked correctly. Best regards
    in Issue of Editting templates with BeBuilder Comment by Phil April 2022
  • Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/flexbox-positioning-with-bebuilder/ There you will learn how to achieve that. If something stays unclear, please, let me know. Thanks
    in Link to a specific tab Comment by Phil April 2022
  • Sorry, I forgot to mention one thing you can try out if you do not use the Variation Swatches like images, colors, or labels. Go to Betheme -> Theme options -> Shop -> General and disable Custom Variation Swatches. https://forum.muffingroup…
    in Product's variations and attributes setting Comment by Phil April 2022
  • Open the mobile edit of the product template, and set the wraps positions like on the desktop. https://forum.muffingroup.com/betheme/uploads/681/EVKKXU3FAJPB.png Thanks
    in Add to cart sticky on mobile Comment by Phil April 2022
  • Hi, This issue was resolved in the last update. Please, update your Betheme to the newest version and all should be fine. Thanks
    in Show widget on page ? Comment by Phil April 2022
  • Please, go to Betheme -> Theme options -> Search -> Form, enable the Live Search, and check if this is what you wanted to achieve. https://forum.muffingroup.com/betheme/uploads/923/9EQY5NA3ACET.png Thanks
    in Autocomplete or autofill Address Comment by Phil April 2022
  • Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. Thanks
    in Woocommerce side bar issue on shop page and category Comment by Phil April 2022
  • Hi, Please, use the following CSS code: .single-post #comments .comment-body{    background-color: #213705!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Thanks
    in how to change comment color background? Comment by Phil April 2022
  • Hi, The Betheme is fully compatible with the Elementor and Elementor PRO, so you should not occur any problems, and you will have pages created with the Elementor with the Betheme features and functionalities. However, notice that the Theme options …
    in Import ThemeFile with Elementor Comment by Phil April 2022
  • Hi, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in Issue of Editting templates with BeBuilder Comment by Phil April 2022
  • 1) Please go to the Style tab, open the Slogan options, and there you will be able to change its background to transparent. https://forum.muffingroup.com/betheme/uploads/169/MA2F6RM054JQ.png 2) In the Style tab, open the Title options, and set some …
    in Zoom box Comment by Phil April 2022
  • Hi, Do you mean the slider at the top of your homepage? If yes, edit it with the Slider Revolution, and on the top left corner, you can choose the slide to edit. https://forum.muffingroup.com/betheme/uploads/574/ERC3VWHIBNHX.png There you should fin…
    in Cannot change image on second slide in Home Corporation 3 Comment by Phil April 2022
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this for…
    in Add to cart button and color switches Comment by Phil April 2022
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in Update Problem Comment by Phil April 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, go to Betheme -> Theme options -> Custom CSS & JS -> CSS, remove your CSS codes temporarily, and recheck it because one of them…
    in Bug with navigation bar Comment by Phil April 2022
  • Hi, Please, open the edit of the translated page, update it, and check if the problem persists. Thanks
    in Hover Color + WPML Comment by Phil April 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, go to the Betheme -> Theme options -> Performance, and change the Googe Fonts to Cache fonts local. https://forum.muffingroup.com/beth…
    in Betheme related pages are slow Comment by Phil April 2022
  • Hi, If you do not reset the database, all pages, products, posts, etc., will stay untouched. https://forum.muffingroup.com/betheme/uploads/329/L4TBYFYEXUJH.png If you want to test that, you can create a copy of your website on the subdomain and impo…
    in Pre-built Website Comment by Phil April 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Woocommerce side bar issue on shop page and category Comment by Phil April 2022
  • Hi, Did you put it in Betheme -> Theme options -> Global -> General, in 32x32px resolution with the .ico extension? I also suggest using the following website, Favicon Generator for perfect icons on all browsers because there could be some …
    in Favicon is not shown on mobile Comment by Phil April 2022
  • Sorry, but I could not access your WP dashboard. https://forum.muffingroup.com/betheme/uploads/855/PY8WXHU39UX0.png Can you disable this blockade for a while, please? Thanks
    in footer heading text I want it to appear half the size Comment by Phil April 2022
  • Sorry, but I could not access your WP dashboard. https://forum.muffingroup.com/betheme/uploads/855/PY8WXHU39UX0.png Can you disable this blockade for a while, please? Thanks
    in Contact Us Page --> Contact Box Comment by Phil April 2022
  • Hi, No problem, I am here to help. However, I am glad you manage to find it. If you have any other questions or problems, feel free to ask. Thanks
    in Link to a specific tab Comment by Phil April 2022
  • Hi, If you are using the templates, you can put the description between the products with the Column text element. https://forum.muffingroup.com/betheme/uploads/308/F53UE5BN4QBQ.png Thanks
    in Display description of categories (shop) Comment by Phil April 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Add to cart sticky on mobile Comment by Phil April 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Autocomplete or autofill Address Comment by Phil April 2022
  • I have fixed that on your website. Can you check that, please? Thanks
    in Custom product template Comment by Phil April 2022
  • Hey, Please send us WordPress dashboard access and license key privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Cannot register theme Comment by Phil April 2022
  • Yes, I understood what you referred to in the first message, and I might falsely call it a feature, not a bug. However, as I said in the previous message, we are aware of it, and soon it should be resolved. Best regards
    in WoWoocommerce variations not filtering out invalid combinations Comment by Phil April 2022
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