Support Center Visit Demo License manager Buy @ envato
Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
7,778
Last Active
Roles
Moderator

Comments

  • Do you use the Contact Form 7 element in BeBuilder? Please try to set the color for Label in the Style tab of this element: https://forum.muffingroup.com/betheme/uploads/386/R7KMKCNHYKZD.png If you want to send a link to your website privately, plea…
    in Success Message Comment by Phil June 2025
  • Hi, How about other plugins? Did you disable all plugins except Elementor to see if none of them cause it? If yes, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themef…
    in Before and After” Section Visible in Elementor but Not on Live Site Comment by Phil June 2025
  • I am checking that on Firefox and Chrome on Windows 11.
    in Hot spot problems Comment by Phil June 2025
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Portfolio items from the same "sub-category" Comment by Phil June 2025
  • We did not touch this file, so you will not overwrite any changes we implemented by editing it. Best regards
    in Getting errors on ERROR LOG Comment by Phil June 2025
  • Hi, You did not add any elements with dynamic data to your Query Loop. See the following video tutorials: https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf Best regards
    in Query loops not showing posts Comment by Phil June 2025
  • Hi, While you installed this pre-built website, did you reset the database? Please import that demo again, and use the option to reset the database, and check if the problem persits. Best regards
    in HelpMe! Problem with hotel6 prebuilt website Comment by Phil June 2025
  • There was a condition that checked if the blog page was set. We removed this condition from Betheme. Best regards
    in Sidebar missing in blog pages Comment by Phil June 2025
  • Sorry, but the login credentials you sent do not work: https://forum.muffingroup.com/betheme/uploads/286/06YDT0HG0JTR.png Are you sure that they are correct? Best regards
    in Duplicating Popup Templates & Enabling Background Page Access Comment by Phil June 2025
  • Hi, Thanks for reporting. I have passed it on to the dev team. Also I suggest replacing your custom CSS with the following one: .gform-theme-datepicker .ui-datepicker-title select { -webkit-appearance: unset; } Best regards
    in Gravity Forms Datepicker Compatibility Comment by Phil June 2025
  • Hi, FYI, it was a database update to meet the new saving format, not a reset. Anyway, I can see that you have version 28.0.6, and the most current is 28.1.3, so please update Betheme to the newest version. After that, go to Betheme -> Tools, and …
    in Header disapear when working on Posts Comment by Phil June 2025
  • Hi, Please try the following CSS code: @media only screen and (max-width:767px){  .products .product .image_links a{   opacity: 1!important;  } } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
    in Icons on product image Comment by Phil June 2025
  • We have corrected it on your website, and it will be included in the upcoming update. Best regards
    in Sidebar missing in blog pages Comment by Phil June 2025
  • The outdated Betheme version was the culprit. After an update, it works correctly. Best regards
    in Slider appearing on Category pages, but not on Shop main page Comment by Phil June 2025
  • There are a couple of milestones happening simultaneously, so I suggest checking that from time to time. Best regards
    in Single Product Page Layout Issue with Variable Products Comment by Phil June 2025
  • Yes, the font file should be in the Media library. We will check that as soon as we receive accesses from you. Best regards
    in Custom Font Uploads not working Comment by Phil June 2025
  • It has been corrected and will be included in the upcoming update. Best regards
    in Global styles edit menu empty Comment by Phil June 2025
  • Did you create a single post template for that CPT? In a template, it should not appear. If you did not create a template for that, then a custom CSS code should be written to hide this part. https://youtu.be/cV0ydTSGypI?si=PfQvTXJXZfucKxsx&t=26…
    in Hide Post Title section with Custom Post Type made with ACF Comment by Phil June 2025
  • I have done exactly as on your Elementor page, so I hid the top content padding, the subheader, and added the section at the top of the map. https://forum.muffingroup.com/betheme/uploads/613/GQ70KB9X1D3Q.png Please check it out and adjust according …
    in Space on mobile Comment by Phil June 2025
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Ensure that you have sent all the re…
    in Sidebar missing in blog pages Comment by Phil June 2025
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Success Message Comment by Phil June 2025
  • You can use the Link title filed in the element settings: https://forum.muffingroup.com/betheme/uploads/200/VERB02F8X834.png Best regards
    in Accessibility Comment by Phil June 2025
  • These errors occurred while we were testing and fixing your issue. They should not appear anymore. Best regards
    in Getting errors on ERROR LOG Comment by Phil June 2025
  • Hi, You can create a header template with no content inside it, and assign this template to the Page Options: https://forum.muffingroup.com/betheme/uploads/380/I76ENH5SPVUE.png Or you can use the Blank Page template, but it removes the Footer as wel…
    in hide menu on a single page Comment by Phil June 2025
  • Hi, Please go to Betheme -> Theme options -> Header & Subheader -> Subheader, and you should find this image there: https://forum.muffingroup.com/betheme/uploads/198/6CQ6RJKAXF5B.png Best regards
    in How to chage this picture? Comment by Phil June 2025
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. If this will not work please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://…
    in Custom Font Uploads not working Comment by Phil June 2025
  • We are working on this, but adding these hooks requires some testing on our side to see if it does not break anything. Additionally, we are working on other features, which is why it takes some time. Anyway, I can assure you that we have it on the t…
    in Single Product Page Layout Issue with Variable Products Comment by Phil June 2025
  • Please go to Betheme -> Theme options -> Header & Subheader -> Header, and change the Height value to zero: https://forum.muffingroup.com/betheme/uploads/602/9MHYUIKB73MJ.png Best regards
    in Header background Placeholder won't go Comment by Phil June 2025
  • I am glad I could help. Please let me know if you have any further questions. Best regards
    in Switching to a default theme Comment by Phil June 2025
  • Hi, I am glad to see that you handled it. If there is anything else I could assist you with, please let me know. Best regards
    in Entire background turns white when menu dropdown selected. Comment by Phil June 2025
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.