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Phil

Phil

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Phil
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  • 1) Filters are right here: https://forum.muffingroup.com/betheme/uploads/202/6TNF0FJL8RIE.png If you want them to be on the side, you must change the sidebar position in the shop template. https://forum.muffingroup.com/betheme/uploads/560/DKFH9KUWWM…
    in Filters Comment by Phil April 15
  • Hi, Image sizes for Shop archive can be set in Betheme -> Theme options -> Shop -> General: https://forum.muffingroup.com/betheme/uploads/090/RRL39RIIFXBN.png Best regards
    in Making Product Sizes Equal Comment by Phil April 15
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Problems with Padding in Betheme 28.0.x Comment by Phil April 15
  • Hi, Try also the following CSS code: #Subheader .column{  display: flex;  justify-content: center; } Best regards
    in Centering Sub Header Title Text Comment by Phil April 15
  • Hi, Can you please provide more details about your problems? What changes do you perform exactly? It would also help if you attached a screenshot showing your issues. Best regards
    in Issue After Updating to Version 28.0.3 and after that updte to 28.0.4 Comment by Phil April 15
  • Hi, You can change that in Betheme -> Theme options -> Translate -> Shop: https://forum.muffingroup.com/betheme/uploads/716/E143RG0HIHKQ.png Best regards
    in How do I change the free shipping text? Comment by Phil April 15
  • 1) As you may have noticed, the error does not come from the theme but from the WP catalog. Ensure that you have everything up-to-date. Also, you can hide it by disabling WP debug (which should be disabled anyway for live websites). https://develope…
    in Be Builder Update Issue - Cannot Edit Pages (TypeError: Cannot read properties of null (rea Comment by Phil April 15
  • I do not know exactly what you want to achieve, but you can check out templates. https://support.muffingroup.com/video-tutorials/how-to-use-templates-a-step-by-step-guide/ https://support.muffingroup.com/video-tutorials/global-sections-wraps/ Best …
    in How to add Wordpress Patterns Comment by Phil April 15
  • If you set Theme options -> Search -> Form to search through shop products only, the search results page will have the main shop page layout. If you switch it to default, then the standard search result page will show instead. https://forum.mu…
    in Search by SKU also ? Comment by Phil April 15
  • The sizes you set there are too big. This original image has a smaller width than 1200px: https://forum.muffingroup.com/betheme/uploads/170/JX9UHBVQPWD0.png As I mentioned earlier, if the image is smaller, it will not be stretched and adjusted to th…
    in Blog Image Overflow Comment by Phil April 15
  • Hi, I am glad to see that you handled it. Can I help with anything else? Best regards
    in change footer Comment by Phil April 15
  • Hi, To get it straight, you handled this, and everything works fine, now? Anyway, sorry if we left your website in a different state than how it was. We always do that, but we probably missed the things you mentioned somehow. Best regards
    in Mega Menu suddenly not visible Comment by Phil April 15
  • Do you use a plugin for roles, or are they standard WordPress roles? If you use a plugin, I cannot help because we only support standard roles. Also, in recent updates, we made some vulnerability improvements, which could be the reason why it stoppe…
    in Can't save pages Comment by Phil April 15
  • There is no setting for that. Best regards
    in Breadcrumbs Comment by Phil April 15
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Thanks
    in Header template doesn't work Comment by Phil April 15
  • Then I suggest using Header Builder to customize your header anyhow you want: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https://support.muffingroup.com/video-tutorials/building-mobile-headers/ Best regards
    in Images in gallery with radius 24 0 24 0 px Comment by Phil April 15
  • We already fixed it in yesterday's update. https://support.muffingroup.com/changelog/ Best regards
    in Cannot hide menu on one specific page Comment by Phil April 15
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Bebuilder shows different design than preview Comment by Phil April 15
  • Disable BeCustom in the plugins tab, and single page import will appear. Best regards
    in Single page import gone? Comment by Phil April 15
  • Please check it out now. After switching to another theme and back, it seems to work properly. From what we checked, it is not related to Betheme, but that is because of the WPML and multisite addresses, which seem to be lost sometimes. It this or s…
    in Issue with new Version of Website Comment by Phil April 14
  • I did not want to change this page to much, so I made a simple modification: https://forum.muffingroup.com/betheme/uploads/514/O3CMBOE1R4LA.png https://forum.muffingroup.com/betheme/uploads/934/TZL1SUQGPFA4.png As you can see, it works for me. Shoul…
    in Can't save pages Comment by Phil April 14
  • Hi, Did you set Portfolio page in Betheme -> Theme options -> Blog & Portfolio -> Portfolio? https://forum.muffingroup.com/betheme/uploads/893/DO3CNQ6BUS0R.png If not, do that, and it will appear in the breadcrumbs. Best regards
    in Breadcrumbs Comment by Phil April 14
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Thanks
    in Bebuilder shows different design than preview Comment by Phil April 14
  • It seems that enabling the Static CSS option in Theme options -> Performance is the root cause. For now, I disabled it on your website, and custom CSS from page options loads correctly, but we will also check why it is happening and correct that.…
    in Cannot hide menu on one specific page Comment by Phil April 14
  • Hi, Can you explain that in more detail, please? Do you have any examples with such a feature? Best regards
    in Custom Fields in product page Comment by Phil April 14
  • If you refer to single-page import, there is information that it does not work for archives. Please see the following link: https://support.muffingroup.com/documentation/woocommerce/how-to-use-woocommerce-with-betheme/ Best regards
    in Filters Comment by Phil April 14
  • Hi, The Autoptimize plugin is the root cause. After I disabled it, the slider shows correctly: https://forum.muffingroup.com/betheme/uploads/546/IXSTXVLNHLE2.png Best regards
    in Revolution Slider does not appear Comment by Phil April 14
  • Go to Betheme -> Theme options -> Responsive -> Header, change layout to Default, and check if it is what you needed. Best regards
    in Images in gallery with radius 24 0 24 0 px Comment by Phil April 14
  • It means that this code is the root cause. We do not help with custom code, so please double-check it if it is correct. Best regards
    in Bebuilder stopped working!! Comment by Phil April 14
  • Hi, Are you registering it as described here?: https://support.muffingroup.com/documentation/installation-updates/#theme-registration Best regards
    in register the license Comment by Phil April 14
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