Support Center Visit Demo License manager Get Betheme
Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
8,822
Last Active
Roles
Moderator

Comments

  • 1) That’s because of too many menu items inside the website's grid width, and you can get rid of that problem by following the steps mentioned in one of the topics in our FAQ from the Support Center. Check the following link: https://support.muffing…
    in Menu slides down too far Comment by Phil March 2022
  • Hi, So when you click on the pencil icon, the edit of the Archive Title does not appear? https://forum.muffingroup.com/betheme/uploads/152/PJY46623UARM.png Can you describe your issue in more detail, please? It would be best if you attach screenshot…
    in Product archive Elementor template not fully customizable Comment by Phil March 2022
  • Hi, Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS - CSS. .woocommerce .product div.entry-summary .cart{    flex-direction: unset!important; } Thanks
    in ''BUY NOW'' BUTTON Comment by Phil March 2022
  • Hi, Please, edit your page with the BeBuilder, open the mobile view, and there you will be able to reduce the element's width to have 2 or 3 columns. https://forum.muffingroup.com/betheme/uploads/721/XC8CV9G2R8EY.png However, notice that not all ite…
    in columns on mobile Comment by Phil March 2022
  • You had something like that in the Popup image field: https://forum.muffingroup.com/betheme/uploads/303/EHVZXGEH3L4L.png I have changed it to your Vimeo video link, and it is working. Thanks
    in Video does not open in the website Comment by Phil March 2022
  • I have put the following CSS code to your Theme options. #Top_bar .menu li .mfn-megamenu li a span{    text-transform: lowercase!important; } Thanks
    in Mega and mobile menu Comment by Phil March 2022
  • Hello, It is placed there through widgets. To change it, please, head to Appearance -> Widgets. Thanks
    in Be Agency logo - how can i remove the logo Comment by Phil March 2022
  • Hi, Of course, you can use a new license for another website. All of the themes on the Envato market are under the same license. Details: https://themeforest.net/licenses/standard You can use one license per end product to use any pre-built website …
    in deregister and register a new licence key Comment by Phil March 2022
  • This would require the theme files modifications, but we do not provide help with such customization. If you want to modify the files, you should contact your web developer. However, in the Header Builder, you can activate the sticky Action bar by o…
    in sticky action bar Comment by Phil March 2022
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
    in Live Builder won't Load after the recent update Version 26.2.1 Comment by Phil March 2022
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
    in Fatal error: Uncaught Error: Comment by Phil March 2022
  • Hi, You can change it into a dot if you use the following CSS code: .slider_pagination .slick-active a{    width: 12px!important;    height: 12px!important;    top: 0!important;    border-radius: 50%!important; } .slider_pagination .slick-active a:a…
    in Design website Comment by Phil March 2022
  • Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please, keep all minifying plugins off because I need to check y…
    in Search bar in top bar on mobile Comment by Phil March 2022
  • Please, check the following link. There you will find instructions about how to improve the loading time for your website. https://support.muffingroup.com/how-to/how-to-speed-up-my-site/ Following the tips mentioned in this guide should make your we…
    in Incorrect title display on every product pages Comment by Phil March 2022
  • Unfortunately, I cannot tell you what is the source of this issue because we do not handle modifications in the child theme. In that case, you should contact your web developer instead. Thanks
    in Header wrong after Update Comment by Phil March 2022
  • Did you put the link for the video like on the following screenshot?: https://forum.muffingroup.com/betheme/uploads/950/T6333ETK0Z9O.png If yes, please send us WordPress dashboard access privately thru the contact form, which is on the right side at…
    in Video does not open in the website Comment by Phil March 2022
  • When I deactivated all unsupported plugins, I was able to add new pages and edit the existing ones. Also, their view worked. https://forum.muffingroup.com/betheme/uploads/505/Z1CUYXUCPINW.png You will have to work on a menu in Appearance -> Menus…
    in How to remove qTranslate-X plugin without breaking my website? Comment by Phil March 2022
  • The template import works for the backend builder but not for the live. To locate the root cause, I will need your FTP access too. Can you send it privately like the dashboard access, please? Thanks
    in Importing a template just spinning the loading wheel.. Comment by Phil March 2022
  • Hi, The method you used works differently on different screen resolutions. For example on the ultra wide screen, the whole play "button" is clickable, but when I resize the browser, it moves to the bottom right. https://forum.muffingroup.c…
    in Video does not open in the website Comment by Phil March 2022
  • Please, switch to some free theme like Twenty Twenty, and try to update your plugins then. When you do that, please, tell me if the updating process went without problems. Thanks
    in WordPress Critical Error Template Update Comment by Phil March 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us the WordPress dashboard and FTP access pri…
    in BeBuilder timeout Comment by Phil March 2022
  • Sorry, I think that there is no shortcode for the reviews. However, you can check the official WooCommerce website to ensure that. Thanks
    in Tabs Comment by Phil March 2022
  • https://forum.muffingroup.com/betheme/discussion/comment/212305#Comment_212305 If the question is related to your previous question, it is good to continue in the same thread. However, I suggest creating a new discussion for another question. https:…
    in Custom code block Comment by Phil March 2022
  • Hi, 1) It seems that this space comes from the slider itself. You should edit it with the Slider Revolution. 2,3) You can adjust it in Betheme -> Theme options -> Colors. https://forum.muffingroup.com/betheme/uploads/536/XCQHJSFQQK0S.png https…
    in Revolution slider window size on Homepage Comment by Phil March 2022
  • I can see that you used an image with big resolution. https://forum.muffingroup.com/betheme/uploads/994/5XKWGA0SR8Z5.png Please, try the recommended 180x180 px instead. Thanks
    in IPhone Favorites Icon Comment by Phil March 2022
  • Hi, It seems that the previous image is held by the Siteground Optimizer plugin. Please, disable it (and any other caching plugin), refresh your cache, and check if the problem persists. Thanks
    in 2 subheader image loading in DOM Comment by Phil March 2022
  • Hi, You need to enable the Intro Header Template in the Portfolio Options. Moreover, if you want to add a background image for that, you need to do it through the Header image. https://forum.muffingroup.com/betheme/uploads/445/U9AJ7DWKD4E0.png https…
    in Header Comment by Phil March 2022
  • That is great. If you have any other questions or problems, please, let me know. Thanks
    in Can't Use Be Builder Comment by Phil March 2022
  • Hi, I can see that you do not have the newest version of Betheme. Please, update it, and the entrance animation will play on scroll. Thanks
    in Animations are not happening when entering the viewport Comment by Phil March 2022
  • Hi, Client Slider does not have an option to show two images on mobile devices. As a workaround, you should use the Clients element instead. https://forum.muffingroup.com/betheme/uploads/119/5IVOALVB9CC7.png Thanks
    in Clients Slider shows only 1 image Comment by Phil March 2022
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.