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Phil

Phil

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Phil
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  • Hi, 1) The first Highlighted is an Action Bar. To hide it, please, go to Betheme -> Theme options -> Menu & Action Bar -> Action Bar, and uncheck the Show above the header option. You can also empty the fields below. https://forum.muffi…
    in Need to remove elements but do not see the option to do so Comment by Phil March 2022
  • Hi, Yes, it is possible to create these variations. Please, check the following links: https://support.muffingroup.com/documentation/woocommerce/how-to-use-woocommerce-attribute-swatches/ https://woocommerce.com/document/variable-product/ Thanks
    in Product's variations and attributes setting Comment by Phil March 2022
  • 2) Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. Also, please make sure that the page is not under maintenance before you provide us with the link. 3) If you want to mo…
    in Anchors offset, smooth scroll and accordions title Comment by Phil March 2022
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in not valid plugin Comment by Phil March 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Pages display all left Comment by Phil March 2022
  • Hi, Sorry, but there is no option to import the shop layout only. You would have to install the whole pre-built website. Or you can create a subdomain where you will import this pre-built website and base it on the shop page display from it. You can…
    in How to import existed shop layouts. Comment by Phil March 2022
  • Hi, When you log in to the ThemeForest and open the Betheme page, there should appear a button to extend the support (or to renew if the support period ended). https://forum.muffingroup.com/betheme/uploads/727/C967051FH523.png Thanks
    in How to extend forum support Comment by Phil March 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Child Pages Returning a 404 Comment by Phil March 2022
  • Hey, Please send us WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
    in Live Builder won't Load after the recent update Version 26.2.1 Comment by Phil March 2022
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what can we do with this. Notice! Please attach a link to this for…
    in How to remove qTranslate-X plugin without breaking my website? Comment by Phil March 2022
  • Please, open the section options go to Advanced -> Custom, and add the following line: background-attachment: fixed!important; https://forum.muffingroup.com/betheme/uploads/133/K692T693S3L2.png Thanks
    in Fixed Background for Mobile Comment by Phil March 2022
  • We do not have plans to add this at the moment. However, if you want to see this feature in future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest …
    in Moving Coupon Code Form Comment by Phil March 2022
  • It looks like your server settings are ok. Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us WordPr…
    in Importing a template just spinning the loading wheel.. Comment by Phil March 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Search bar in top bar on mobile Comment by Phil March 2022
  • Hi, 1) You can try to use the WooCommerce shortcodes. Please, check the following link: https://woocommerce.com/document/woocommerce-shortcodes/#section-17 However, notice that Tabs does not support JS and if the shortcode uses JS tabs can break. 2)…
    in Tabs Comment by Phil March 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Menu slides down too far Comment by Phil March 2022
  • Hi, Sorry, but I quite do not understand. Can you explain what you want to achieve in more detail, please? Thanks
    in How i can create my own video course platform on my web site ? Comment by Phil March 2022
  • https://www.freepik.com/free-photo/close-up-portrait-grinning-old-fashioned-man-gentelman-sitting-chair-grandfather-with-glass-whiskey_10063274.htm https://pl.freepik.com/premium-psd/szablon-makiety-butelki-whisky_13682248.htm https://pl.freepik.com…
    in Cumulative Layout Shift Whiskey 2 & Picture question Comment by Phil March 2022
  • Hi, 1) The Slider Revolution is a powerful tool, but it is also heavy and it might be hard to solve that. You can try to get rid of some animations and effects and use lighter images, but I do not guarantee that it will work faster. Also, you can tr…
    in Cumulative Layout Shift Whiskey 2 & Picture question Comment by Phil March 2022
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in Product Simple Template Comment by Phil March 2022
  • The root cause for the issue in the Footer is your Child theme. I have switched to parent, and the display is correct. To get rid of the white space above the footer, I have added a CSS code for that page: https://forum.muffingroup.com/betheme/uploa…
    in Header wrong after Update Comment by Phil March 2022
  • Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
    in Disable Images From Opening on Click Comment by Phil March 2022
  • Hi, On what devices you were testing? Be aware that fixed position does not work for mobiles with iOS. If you were testing with the Android, please, attach a link to your website, so I can take a closer look at it. Thanks
    in Fixed Background for Mobile Comment by Phil March 2022
  • Hi, Sorry, but the first link you have sent is not working. However, there is no option to display a popup after scrolling a particular part. You can have a popup only by clicking on a link or a button. Best regards
    in picture title image Comment by Phil March 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Also, please share with us your PHPINFO file. It's really necessary right now. I…
    in Can't Use Be Builder Comment by Phil March 2022
  • That is great you manage to resolve that. If you have any other questions or problems feel free to ask. Thanks
    in Update Error Comment by Phil March 2022
  • https://forum.muffingroup.com/betheme/discussion/comment/212280#Comment_212280 Sorry, but I do not know what does this message means. Is your issue resolved? Best regards
    in theme option trouble Comment by Phil March 2022
  • Hi, If you want to put the HTML tags, you can use the Column Text element. https://forum.muffingroup.com/betheme/uploads/001/H9TX534FSZPW.png If you need to put some styling for CSS classes or IDs, you can use the Custom CSS field from the Page opti…
    in Custom code block Comment by Phil March 2022
  • Hi, Good to hear you manage to find it. If you have any other questions or problems feel free to ask. Thanks
    in Header Comment by Phil March 2022
  • Hi, Please, go to Betheme -> Theme options -> Global -> General, and choose the Apple Touch Icon, if you do not have any there. https://forum.muffingroup.com/betheme/uploads/673/BYEMGDA507J1.png Thanks
    in IPhone Favorites Icon Comment by Phil March 2022
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