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Phil

Phil

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Phil
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  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in Importing a template just spinning the loading wheel.. Comment by Phil March 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Centering not working Comment by Phil March 2022
  • Hi, Unfortunately, there is no setting to move that field. This would require the theme files modification, but we do not provide help with such customization. Best regards
    in Moving Coupon Code Form Comment by Phil March 2022
  • Good to hear that. Please, let me know if I can help with anything else. Thanks
    in Title height center Comment by Phil March 2022
  • Hi, Please, go to Betheme -> Theme options -> Blog & Portfolio -> Blog, and disable the Featured image click. https://forum.muffingroup.com/betheme/uploads/305/RH9CALTYBG9M.png Thanks
    in Disable Images From Opening on Click Comment by Phil March 2022
  • Hi, 1) Do you want to add a Logo to the Footer? If yes, you can use the image widget. 2) Go to Betheme -> Theme options -> Colors -> Footer, and there you can change the Link color. https://forum.muffingroup.com/betheme/uploads/669/P2RQXX2Z…
    in Footer & menu changes Comment by Phil March 2022
  • Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can …
    in calendar css issue Comment by Phil March 2022
  • If you are using SVG, the width option is right above the height option. If it is any other format, you will have to modify it manually in some graphic program and replace the current one. Thanks
    in Text logo resize Comment by Phil March 2022
  • Hi, You can change that in Betheme -> Theme options -> Translate -> Blog & Portfolio. https://forum.muffingroup.com/betheme/uploads/795/9UKDXS2HZXLY.png Thanks
    in Changing the Text from the Filter Comment by Phil March 2022
  • Hi, Are you using the Elemntor template feature? They have a different icon than our feature. https://forum.muffingroup.com/betheme/uploads/369/5NQCDK1YPTE5.png Best regards
    in Elementor PRO template single product Comment by Phil March 2022
  • Hi, Please, open the Header Builder, choose Sticky display, and turn it off. https://forum.muffingroup.com/betheme/uploads/489/3C6FLW4VGC92.png Thanks
    in Header Comment by Phil March 2022
  • Hi, 1) There is no setting to enable/add an offset. I can only suggest adding top padding as a workaround, which would imitate it. 2) You need to add a scroll class to the element with the link. https://forum.muffingroup.com/betheme/uploads/381/2KR5…
    in Anchors offset, smooth scroll and accordions title Comment by Phil March 2022
  • Hi, Can you tell me what happens when you deactivate this plugin in more detail, please? For example, are the visuals corrupted, or is the website's complete functionality? The error appears only when you try to add new pages or in editing existing …
    in How to remove qTranslate-X plugin without breaking my website? Comment by Phil March 2022
  • Hi, Can you tell me the name of this plugin, please? Did you take it from the WooCommerce website? https://woocommerce.com/products/ Best regards
    in calendar css issue Comment by Phil March 2022
  • Please, turn off all of the plugins except WooCommerce, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us WordPress dashboard access pri…
    in Updated to V26.0.2 and the woocommerce 'add to cart' buttons are inconsistent Comment by Phil March 2022
  • Hi, I noticed that you do not have the newest version of Betheme. Please update it, and check if the problem persists. Moreover, please, turn off all of the plugins except basic WooCommerce, refresh your cache, and check if the problem persists. Th…
    in Filter results are not displayed correctly with 1 or 2 results Comment by Phil March 2022
  • In that case, please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS. .single-product #Subheader{    display: none!important; } Thanks
    in Incorrect title display on every product pages Comment by Phil March 2022
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in Front End Editing won't save changes Comment by Phil March 2022
  • Hi, I am glad that you manage to solve it. Please, let me know if you have any other questions or problems. Thanks
    in Portfolio not working Comment by Phil March 2022
  • That is great to hear that it is working. Best regards, and have a nice weekend too
    in Jump marks (anchors) do not work on the iPhone Comment by Phil March 2022
  • No, there is no option to do that. The Subheader can display only the Page Title and Breadcrumbs. Best regards
    in Top content in Product Categories Comment by Phil March 2022
  • Hi, Please, go to WooCommerce -> Settings -> Product, uncheck the AJAX option, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/050/7DPLWHGD7FCW.png Thanks
    in Flexible Product Fields Pro Stopped Working with Betheme Comment by Phil March 2022
  • Hi, You can find the settings for your logo in Betheme -> Theme options -> Global -> Logo. https://forum.muffingroup.com/betheme/uploads/695/1HQO2GTWNBZK.png Thanks
    in Text logo resize Comment by Phil March 2022
  • Hi, What you are referring to is the action button. Please go to Betheme -> Theme options -> header & subheader -> extras and change the action button. See here: https://forum.muffingroup.com/betheme/uploads/824/9N3YEVNFAUZS.png You ca…
    in buy now button on the header Comment by Phil March 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Title height center Comment by Phil March 2022
  • Hi, 1) It seems that is an issue with the live version of our Builder. I was able to reproduce it in my environment, so I reported this issue to the dev team. The fix for it should be included in the next update. As a workaround for now, please, mod…
    in Work Around for Accordion Glitch with Be Builder Comment by Phil March 2022
  • That is right, the setting from the Theme Options will not disappear even after the update. Thanks
    in Google Tag Manager code disappeared from my website Comment by Phil March 2022
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in Header wrong after Update Comment by Phil March 2022
  • We will have to look deeper into the files. Please send FTP access privately thru the contact form, like before http://themeforest.net/user/muffingroup#contact. Remember to attach a link to this forum discussion. Thanks
    in Can't Edit Page (Says Page Not Found) Comment by Phil March 2022
  • The Desktop and mobile sections have doubled ID. Every section should have a unique ID. You need to create a new Menu with a link to mobile sections for mobile display, and choose it in Betheme -> Theme options -> Responsive -> Header. I al…
    in Jump marks (anchors) do not work on the iPhone Comment by Phil March 2022
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