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Phil

Phil

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Phil
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  • In the Betheme -> Dashboard deregister your theme, and register it again. After that, try to update your plugins then. If after this, you will not be able to achieve that, do the steps from my previous message. Thanks
    in Can't update rev slider and other betheme plugins Comment by Phil March 2022
  • Please, go to Betheme -> Theme options -> Header & Subheader -> Subheader, check Page tile: Hide, and uncheck the Breadcrumbs where the product tile is displayed. https://forum.muffingroup.com/betheme/uploads/106/YFGB0JKJGRSP.png Thanks
    in Incorrect title display on every product pages Comment by Phil March 2022
  • Please, try the following one: .column_attr ul li::marker{    font-size: 21px!important; } Thanks
    in Increase bullet point size Comment by Phil March 2022
  • Hi, Please, edit the color attribute, and see if you have checked the Show in loop option. https://forum.muffingroup.com/betheme/uploads/292/W8SIWWCF8M7V.png Thanks
    in Display a Colorpicker under a product Comment by Phil March 2022
  • We have on our to-do list to add some kind of pre-loader for products that are still loading. Thanks
    in Product List Infinite Load Comment by Phil March 2022
  • Good to hear that you manage to resolve it. If you have any other questions or problems, feel free to ask. Thanks
    in Updating from version 21.2 breaks layout Comment by Phil March 2022
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in Jump marks (anchors) do not work on the iPhone Comment by Phil March 2022
  • Sadly, I cannot recommend anything else as we checked everything that could come from our theme to slow the editing, and on none of the devices we tested, we could not achieve such dire results. With different themes, you test pages with an amount o…
    in Very slow loading when modifying pages Comment by Phil March 2022
  • Hi, Instead of writing a custom CSS code, you can use the Header Builder instead. Please, head to the following links to check how this tool works: https://support.muffingroup.com/documentation/header-builder/ https://support.muffingroup.com/video-t…
    in sticky action bar Comment by Phil March 2022
  • Hello, That’s because of too many menu items inside the website's grid width, and you can get rid of that problem by following steps mentioned in one of the topics in our FAQ from the Support Center. Check the following link: https://support.muffing…
    in Menu Responsive Comment by Phil March 2022
  • Hi, 1) In advanced settings of these elements you can set the z-index for the column and image. https://forum.muffingroup.com/betheme/uploads/964/CXPYOQK2J8SR.png 2) Please send us WordPress dashboard access privately thru the contact form, which is…
    in Updating from version 21.2 breaks layout Comment by Phil March 2022
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in Can't update rev slider and other betheme plugins Comment by Phil March 2022
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in Shop product template is not updating Comment by Phil March 2022
  • Hi, Head to Settings -> General, and check if you have https, not http set for the WP Address and Site Address. https://forum.muffingroup.com/betheme/uploads/405/1LOC6AMJYNT6.png If you have http, just add "s" at the end of it. Thanks
    in Background images won't show up when I use the muffin builder Comment by Phil March 2022
  • Hi, Thanks for reporting, I have passed this information to the dev team, but I cannot tell when it will be resolved. As a workaround for now you can put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS. .woo…
    in Can't hide variable swatches in custom shop template Comment by Phil March 2022
  • Hi, Head to Settings -> General, and check if you have https, not http set for the WP Address and Site Address. https://forum.muffingroup.com/betheme/uploads/405/1LOC6AMJYNT6.png If you have http, just add "s" at the end of it. Thanks
    in BeBuilder Options Not Changing the Page Comment by Phil March 2022
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in Update Error Comment by Phil March 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance b…
    in Pages change but homepage does not Comment by Phil March 2022
  • Hi, Please, open your page with the BeBuilder, open the responsive mode, open the Style tab, and there you will be able to set a custom size for the mobile display. https://forum.muffingroup.com/betheme/uploads/750/RPPK8ODWHA83.png Thanks
    in Is it possible to make mobile font sizes bigger? Comment by Phil March 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Can't Edit Page (Says Page Not Found) Comment by Phil March 2022
  • Did you use the child theme for the header.php modification? When you want to modify the theme files, you should use a child theme, so the modifications will not be overwritten by the update. https://support.muffingroup.com/documentation/installatio…
    in Google Tag Manager code disappeared from my website Comment by Phil March 2022
  • Do you have any other user-created for your website? I noticed only the administrator account, and that is why you cannot change the author of the post. You should create a new user under Users -> Add New. https://forum.muffingroup.com/betheme/up…
    in Change Author name on blog posts Comment by Phil March 2022
  • You had Header Builder active but did not have anything created with it, and it was causing this issue. I have deactivated it and removed the CSS code I sent you, and it is working correctly now. Thanks
    in Mobile Menu Not Working Comment by Phil March 2022
  • Hi, Did you put this iframe in the Column Text element or in the Map? Can you send me a screenshot of it, and iframe code, please? Thanks
    in Map zoom does change Comment by Phil March 2022
  • No, unfortunately, we do not have such an option. Best regards
    in Option to have a clickable element that opens a pop up box style text box? Comment by Phil March 2022
  • Hey, Good to hear that you manage to resolve that. However, you can send us WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact so we will locate the root …
    in BeTheme functions on top menu bar Comment by Phil March 2022
  • Hi, This could be achieved by writing a custom CSS code. I can help you with that, but I will need a link to your website. Thanks
    in Increase bullet point size Comment by Phil March 2022
  • When using custom templates, you need to choose the sidebar position in the template settings. https://forum.muffingroup.com/betheme/uploads/457/EBS0GBYPWIUU.png To move your sidebar above the content on mobile-only, you must use the Custom JS code.…
    in Widget sidebar Comment by Phil March 2022
  • Hi, It is translated by WooCommerce. In that case, you should contact their support instead. Best regards
    in Checkout page - steps Comment by Phil March 2022
  • Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS. .offer_thumb.bottom .offer_thumb_ul .offer_thumb_li .image_wrapper{    width: 100%!important; } Thanks
    in Image slide function implementation inquiry Comment by Phil March 2022
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