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Phil

Phil

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Phil
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  • Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS. @media only screen and (max-width: 1239px) and (min-width: 767px){    #Top_bar a.responsive-menu-toggle{       float: right;       margin-right: 2…
    in Toggle position Comment by Phil March 2022
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
    in Mobile Menu Not Working Comment by Phil March 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Change Author name on blog posts Comment by Phil March 2022
  • We manage to solve this issue on your website. We will also add protection in a future update to our theme so this issue will not occur again. Best regards
    in Fatal error: Uncaught Error: Comment by Phil March 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Mobile Menu Not Working Comment by Phil March 2022
  • Please, see the following link about this issue. https://elementor.com/help/how-to-fix-the-could-not-create-directory-error/ The bundled plugins can update the bundled plugin like Layer Slider from Betheme -> install plugins. Thanks
    in WordPress Critical Error Template Update Comment by Phil March 2022
  • Hi, You need to have enabled Subheader with Breadcrumbs and Page Title enabled in Betheme -> Theme options -> Header & Subheader -> Subheader. https://forum.muffingroup.com/betheme/uploads/672/A65J8D7EF9D8.png The text to a category can…
    in Top content in Product Categories Comment by Phil March 2022
  • Hi, Unfortunately, there is no setting to control the image size of the Blog Slider. It is hardcoded in the theme. Best regards
    in image size Comment by Phil March 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Toggle position Comment by Phil March 2022
  • Hi, 1) Can you please tell me how to reproduce this issue? I have checked that, and I was able to open a couple of submenus. https://forum.muffingroup.com/betheme/uploads/761/RWKMFGB8KPQQ.png 2) Please turn off all of the plugins, refresh your cache…
    in Mobile Menu Not Working Comment by Phil March 2022
  • Hi, Please, go to Betheme -> Theme options -> Menu & Action Bar -> Menu, and change the Style to Line above menu, or Arrow Top. https://forum.muffingroup.com/betheme/uploads/854/XGDN39YKBGBA.png Thanks
    in Menu background Comment by Phil March 2022
  • Hi, Good to hear you manage to find it. If you have any other questions or problems, feel free to ask. Thanks
    in Remove/Change Image between Header and First Column Comment by Phil March 2022
  • Hi, Do you have a cart and checkout pages set in WooCommerce -> Settings -> Advanced? https://forum.muffingroup.com/betheme/uploads/557/ORETPMSDBI4Y.png If not, please, set that. You can read more about Shop set up under the following link: ht…
    in basket not working Comment by Phil March 2022
  • It seems that this line is a top bar background added by custom CSS. Please, go to Betheme -> Theme options -> Custom CSS & JS -> CSS, an remove this line: https://forum.muffingroup.com/betheme/uploads/530/IOP6WHWNFNNN.png Thanks
    in space below menu Comment by Phil March 2022
  • Hi, I do not want to misunderstand you. Do you want to have an effect like on your screenshot where images are black and white, and colored after hover? If yes, you need to enable the Grayscale option for your gallery. https://forum.muffingroup.com/…
    in Gallery with no hover effects Comment by Phil March 2022
  • Hi, Betheme does not delete anything by itself, so it could be some plugin you are using. Can you tell me how did you implement the Google Tag Manager on your website, please? Thanks
    in Google Tag Manager code disappeared from my website Comment by Phil March 2022
  • I think that this could be done by writing a CSS code. Please, attach a link to the page with this element, so I can take a look, and help you with it. Thanks
    in Image slide function implementation inquiry Comment by Phil March 2022
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Moreover, please, turn off all of the pl…
    in Buggy Theme Builder Comment by Phil March 2022
  • Hi, No there is no shortcode for that. The related post section is generated automatically for single posts and portfolio projects. Best regards
    in related post Comment by Phil March 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Widget sidebar Comment by Phil March 2022
  • Some files were missing in the theme folder. I have installed a fresh copy of Betheme on your website, and everything is working fine now. Best regards
    in WordPress Critical Error Template Update Comment by Phil March 2022
  • Hi, The move-up option became deprecated. Now, you can use the negative margin in the Advanced tab. https://forum.muffingroup.com/betheme/uploads/085/BFZU252ZKXS6.png Thanks
    in move-up setting Comment by Phil March 2022
  • 1) The anchor links lead to the beginning of the element. If you want to make it more to the middle, you would have to add some top padding or put the ID a little earlier on your page. 2) If you have an element ID, then yes, it will work. For exampl…
    in Link to a specific part of a page element Comment by Phil March 2022
  • Hi, You can use the popup shortcode. You can see how it works, and copy its structure from the following link: https://muffingroup.com/betheme/elements/popup/ Or you can use the shortcode generator from the Column Text element. https://forum.muffing…
    in Option to have a clickable element that opens a pop up box style text box? Comment by Phil March 2022
  • Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You …
    in Trusted Shops Trustbadge Comment by Phil March 2022
  • It seems that the Infinity loa does not work when templates are enabled. I have passed this information to the dev team, and it should be fixed until the next update. For now, as a workaround, you can leave the pagination, or switch the archive temp…
    in Product List Infinite Load Comment by Phil March 2022
  • I can see that you do not have the newest version of Betheme. Please, update it, and check if the problem persists. If this will not help, please, let me know. Thanks
    in Sidebar not displaying Comment by Phil March 2022
  • Hi, Please, edit your post, and in the Page options choose Subheader: Hide. https://forum.muffingroup.com/betheme/uploads/864/8K01LARASDCD.png Thanks
    in Where to remove this infromation from top of blog posts? Comment by Phil March 2022
  • Hi, Please, open your page in the live builder, select the blockquote, and choose its position with the inline editor tooltip. https://forum.muffingroup.com/betheme/uploads/296/J7G911HMXG1F.png Thanks
    in Want a blockquote to appear central but the rest of the text to stay left Comment by Phil March 2022
  • Hi, When you open the quick edit of the post, you can change the post author there. https://forum.muffingroup.com/betheme/uploads/217/HGTB5TGLTKED.png Thanks
    in Change Author name on blog posts Comment by Phil March 2022
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