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Phil

Phil

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Phil
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  • Hi, Sorry, but it is not really Betheme related question. The only thing I can recommend is: reduce the size of the images you are using, you can convert them to the webp extension, which is much lighter than jpg and png reduce the number of animati…
    in Slider is heavy Comment by Phil March 2022
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this for…
    in Fatal error: Uncaught Error: Comment by Phil March 2022
  • Are you sure that you switched to Side Slide? I am still seeing the classic menu. Best regards
    in The mobile Menue does not scroll Comment by Phil March 2022
  • One of the unsupported plugins causes this issue. I have deactivated all plugins except supported ones, and the map appeared. https://forum.muffingroup.com/betheme/uploads/799/WMED8I3386XT.png Best regards
    in Google Maps not displaying Comment by Phil March 2022
  • Can you try migrating once again, but this time with the Duplicator plugin, please? We have used it many times, and never had problems with it. Thanks
    in Fatal error: Uncaught Error: Comment by Phil March 2022
  • You are welcome. I am glad I could help. ? Best regards
    in Youtube video does not work Comment by Phil March 2022
  • Hi, You should be able to achieve something similar with the Offer Slider. Please, check the following video tutorial about its creation: https://support.muffingroup.com/video-tutorials/how-to-create-an-offer-slider/ Thanks
    in Image slide function implementation inquiry Comment by Phil March 2022
  • Please, go to WooCommerce -> Settings -> Emails, and there you should be able to manage that. https://forum.muffingroup.com/betheme/uploads/669/5FSFWV8ACIHC.png Thanks
    in Product page can't be updates automatically Comment by Phil March 2022
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in Product List Infinite Load Comment by Phil March 2022
  • You are welcome. I am glad I could help. Best regards
    in Error Comment by Phil March 2022
  • Please, try the following CSS code: #Top_bar .menu_wrapper{    margin-right: 75px!important; } Thanks
    in Background on menu heading Comment by Phil March 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Notice! Please attach a link to this forum discussion. Thanks
    in Mega and mobile menu Comment by Phil March 2022
  • Thanks for the suggestion. Please, share it with us also in topic here: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks to that we will not miss your message among other forum discussions. Than…
    in Subheader Title Tag - assign per page Comment by Phil March 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Sidebar not displaying Comment by Phil March 2022
  • You are using the whole video URL, and you should use the ID only. https://forum.muffingroup.com/betheme/uploads/733/W052I1NT6IOD.png https://forum.muffingroup.com/betheme/uploads/466/AL42QVDIKNZH.png When you change it to the ID, the video will wor…
    in Youtube video does not work Comment by Phil March 2022
  • You are welcome. If you notice any other issues or have problems with your website, please, let me know. Thanks
    in Problems with Main Menu after update Comment by Phil March 2022
  • Hi, The scroll option does not work for the classic mobile menu. Please, go to Betheme -> Theme options -> Responsive -> Header, and change the Style to Side slide. Thanks
    in The mobile Menue does not scroll Comment by Phil March 2022
  • Please, try the following code: .mhb .menu .sub-menu li{    width: 250px!important; } .mhb .menu .sub-menu .sub-menu{    left: 250px!important; } Thanks
    in Betheme Header Builder customization Comment by Phil March 2022
  • I tested your website on three devices, and the loading time was between 10-15 seconds for the home page with a large amount of content and between 5-10 seconds for other pages. https://forum.muffingroup.com/betheme/uploads/244/2J9HN833BAPM.png http…
    in Very slow loading when modifying pages Comment by Phil March 2022
  • I noticed that you do not have the newest version of Betheme. Please, update it and check if the problem persists. If this will not help, please, let me know. Thanks
    in Error Comment by Phil March 2022
  • Oh, so it was in the Theme options. I could misdirect you, but luckily you found it. Good to hear you manage to resolve it. Best regards
    in change opacity in images Comment by Phil March 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Google Maps not displaying Comment by Phil March 2022
  • Hi, Please, open the section options where you want to achieve that, go to Advanced -> Background, choose the background image, and in the Attachment choose Fixed. https://forum.muffingroup.com/betheme/uploads/322/I9TC3NN6AG56.png However, notice…
    in How do I implement this feature? Comment by Phil March 2022
  • Hi, I have passed this information to the dev team. It should be resolved until the next update. As a temporary fix, you can use the CSS code you already wrote, and add the following one to hide the space for 3rd level menu items. #Top_bar #menu ul …
    in Problems with Main Menu after update Comment by Phil March 2022
  • Yes, now you have to assign a margin to each element. But to make your work faster, you can use the Copy/Paste style option which shows on right-click on the element. https://forum.muffingroup.com/betheme/uploads/510/O168Z2585EWS.png Notice that you…
    in Deprecated options Comment by Phil March 2022
  • Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
    in Woocommerce Payment or Stripe Comment by Phil March 2022
  • Hi, Good to hear that the update resolved your issue. If you have any other questions or problems, feel free to ask. Thanks
    in Error warning when adding new item Comment by Phil March 2022
  • Hi, Can you tell me how did you migrate your website? Did you do it manually, or use some plugin for it? If it was a plugin, can you tell me the name of it, please? Thanks
    in Fatal error: Uncaught Error: Comment by Phil March 2022
  • Hi, It is a space where the navigation between posts appears. https://forum.muffingroup.com/betheme/uploads/366/QJOMCJCRT0JV.png You can hide it in Betheme -> Theme options -> Global -> Navigatin & Share. However, there is also little s…
    in space below menu Comment by Phil March 2022
  • Hi, What you ask for requires file customization, which is not allowed in reference to the Item Support Policy. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how, you should contact your web developer.…
    in Subheader Title Tag - assign per page Comment by Phil March 2022
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