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Phil

Phil

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Phil
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  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Incorrect title display on every product pages Comment by Phil March 2022
  • Please, put the following CSS code in Betheme -> Theme options- > Custom CSS & JS -> CSS. .woocommerce .product div.entry-summary .cart .woocommerce-variation-add-to-cart { flex-wrap: wrap; justify-content: center; } .woocommerce .produ…
    in Stripe Express Payment breaks layout on checkout Comment by Phil March 2022
  • Hello, Please, turn off all of the plugins except Slider Revolution, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Revolution Slider only visible as a logged in user! Comment by Phil March 2022
  • The previous Full Screen option was moved to Deprecated and that is why you probably could not find it. That is also why I suggest using the option from the Advanced tab. Best regards
    in Not able to find full screen Comment by Phil March 2022
  • Hi, Do you have any caching tools on your server? If yes, disable them, refresh your cache, and check if the System status updates after that. However, I noticed that you have a low max input time set on your server, and it is more likely that this …
    in Variable not working Comment by Phil March 2022
  • Hi, Of course, you can use SVG/PNG if you want. If you want to use the SVG you need to enable upload this file extension in Betheme -> Theme options -> Global -> Advanced. https://forum.muffingroup.com/betheme/uploads/598/Q8XPJV9ZOQON.png h…
    in How to add own icons? Comment by Phil March 2022
  • Hi, Please, try to install the Betheme through the WP theme manager. You can learn more about the Betheme installation under the following link: https://support.muffingroup.com/documentation/installation-updates/#installation-methods If you have any…
    in There has been a critical error on your website... Comment by Phil March 2022
  • Betheme does not delete anything by itself, so it is very strange behavior. Did you install one of our demos? The only option to get back the products is to restore your website with backup. If you did not make any safety backup, you should contact …
    in Existing Woocommerce info disappeared Comment by Phil March 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Pricing Box have a boarder Comment by Phil March 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Language Switcher on Menu Bar is not showing right Comment by Phil March 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Add HTML to certain pages Comment by Phil March 2022
  • Hi, Sorry but I quite do not understand what you are referring to. Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Al…
    in GDPR & Cookies Banner Reloads Comment by Phil March 2022
  • Hi, You can have such a gallery by choosing the Style: Masonry. https://forum.muffingroup.com/betheme/uploads/766/7VLQJWMNT7X5.png If you want to have space/border between images, you can set that in the style tab. https://forum.muffingroup.com/be…
    in Tiled gallery "no responsive" Comment by Phil March 2022
  • Are you able to show me some examples how what you would like it to look like? You can take a screenshot of your shop and sketch it, or send an example website (if you know any) with the look you want to achieve. Thanks
    in How i can resize the Thumb image for woocommerce product Comment by Phil March 2022
  • Sorry, but I quite do not understand, and I do not want to misunderstand you. Can you describe it to me greater, please? Thanks
    in How i can resize the Thumb image for woocommerce product Comment by Phil March 2022
  • https://forum.muffingroup.com/betheme/discussion/comment/211846#Comment_211846 Formatting on that page is weird because of how it is built. I have created a new page (Betheme support) where I copied its content and corrected the display so you can c…
    in promo boxes are appearing skewed Comment by Phil March 2022
  • Hi, I do not want to misunderstand you. So you were using another theme, and when you installed and activate Betheme, all changes disappeared? Or you were using Betheme, and wanted to change the pre-built website? Can you describe the steps you did,…
    in Existing Woocommerce info disappeared Comment by Phil March 2022
  • Hi, Please, go to Appearance -> Menus, choose the menu item to which you want to add the background, and add to it CSS class (you can name it however you want). https://forum.muffingroup.com/betheme/uploads/013/G8DW6EQ7U84W.png After that go to B…
    in Background on menu heading Comment by Phil March 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Product page can't be updates automatically Comment by Phil March 2022
  • The problem is your child theme. I have switched to parent, updated that page, and the background appeared. Best regards
    in Background not rendered Comment by Phil March 2022
  • Hi, Please, try to reduce the Height value in Betheme -> Theme options -> Header & Subheader -> Header. https://forum.muffingroup.com/betheme/uploads/695/A7T5XL1WZUT6.png You can also try to reduce the padding in Betheme -> Theme opt…
    in How can i change the header of the productpage Comment by Phil March 2022
  • Hello, To achieve that you need to add an ID to the element, and use the link to that page, with this ID at the end. https://forum.muffingroup.com/betheme/uploads/023/XZ0M7IJZP0DU.png https://forum.muffingroup.com/betheme/uploads/788/0HJQH650FMGT.pn…
    in Link to a specific part of a page element Comment by Phil March 2022
  • Please, let me know if this will happen again. You can try to remember the steps then, to reproduce this issue. Best regards
    in Change font family Comment by Phil March 2022
  • This option should not affect it. Please, clear your browser cache, and check if the problem persists. You can also check that on another browser. Thanks
    in Need get rid of a blank space at the top of site Comment by Phil March 2022
  • Hi, To change the size of the woocommerce thumbnails images, please go to the WordPress customizer tool and change it in the front-end. https://forum.muffingroup.com/betheme/uploads/345/JULBG4KKMDTA.png If the changes will not affect your website, p…
    in How i can resize the Thumb image for woocommerce product Comment by Phil March 2022
  • Hi, Yes, it is possible. Please, check the following article: https://www.sliderrevolution.com/documentation/post-based-sliders/ However, in Module General Options -> Content, chose the post type you want to base on. https://forum.muffingroup.com…
    in Adding meta offers to Slider revolution Comment by Phil March 2022
  • You have a low max input time value set on your server, you should contact your hosting provider to increase it to at least 180s. https://forum.muffingroup.com/betheme/uploads/262/LU03Z2MCJQX0.png However, it should not create this issue. Please sen…
    in Background not rendered Comment by Phil March 2022
  • You can add a search field with the Extras element, but it does not have a Live search. https://forum.muffingroup.com/betheme/uploads/106/ZR9698EDCYA3.png Thanks
    in Search position Comment by Phil March 2022
  • Please, check the following link on how to do that: https://yoast.com/help/how-do-i-add-a-new-admin-user/ I will need a user with Admin rights. Thanks
    in Woocommerce - translate wishlist Comment by Phil March 2022
  • Hi, You can find it in the Section option under Advanced -> Dimensions -> Height. https://forum.muffingroup.com/betheme/uploads/623/24A01U2S96IN.png Best regards
    in Not able to find full screen Comment by Phil March 2022
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