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Phil

Phil

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Phil
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  • Hi, If you want to remove the tags altogether from your post, edit it, open the Tags tab, and click on the X. https://forum.muffingroup.com/betheme/uploads/874/G81ERCI59KPJ.png If you want to hide them from displaying on the post, you must write a c…
    in Tags on single posts Comment by Phil March 2022
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in Wrong update Comment by Phil March 2022
  • Hi, It seems that all color settings are missing. https://forum.muffingroup.com/betheme/uploads/366/NFYO11WOVNJY.png https://forum.muffingroup.com/betheme/uploads/335/UMKT9K3XKNP1.png Please, edit the English version of this page, check if the color…
    in different display between languages Comment by Phil March 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Side Cart Comment by Phil March 2022
  • Hi, A database reset erases all content, not only from the imported pre-built website. If you want to import a new pre-built website without a database reset, you will have to delete the entire unnecessary content manually. Best regards
    in Prebuild website problem Comment by Phil March 2022
  • Hi, It might come from some plugin like Slider Revolution. Please, disable it, and check if the font still appears. If it does not come from SR, disable your plugins one by one to check if it is not one of them. Thanks
    in How to remove this fonts Comment by Phil March 2022
  • Good to hear that you found the root cause. If you have any other questions or problems, please, let me know. Thanks
    in Main page logo and cookie popup logo stretched Comment by Phil March 2022
  • Hi, Are you using a child theme? If yes, please, switch to parent, and check if the problem persists. If this will not help please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.n…
    in SIngle product image is not showing Comment by Phil March 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in redirect after add to cart doesn't work Comment by Phil March 2022
  • 1) To change the size of these images used in portfolio/blog, please navigate to theme options -> blog & portfolio -> featured image. Notice! Remember to use thumbnail regeneration after you make your changes. Otherwise, the images will no…
    in where to find options Comment by Phil March 2022
  • Hi, Please, go to Betheme -> Theme options -> Responsive -> General, and there you will be able to change the logo for mobile view. https://forum.muffingroup.com/betheme/uploads/144/W6LV0WYTLJND.png Thanks
    in Change Logo on Mobile View Comment by Phil March 2022
  • Hi, The search should search through product content as well. Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. …
    in Woocommerce Search Comment by Phil March 2022
  • Hi, That is great you found it. If you have any other questions or problems, feel free to ask. Thanks
    in Unable to change logo in header Comment by Phil March 2022
  • Hi, No there will be no issues if your websites are not e-commerce. You can disable and remove it if you do not use it. Best regards
    in WooCommerce and BeTheme Comment by Phil March 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Vertical construction lines appearing? Comment by Phil March 2022
  • Glad I could help. Please, let me know if you have any other questions or problems. Thanks
    in URL error footer code Comment by Phil March 2022
  • Hi, If you are using caching plugins, please, disable them. Moreover, check if you do not have any caching tool enabled on your server. Thanks
    in Changes take time to go live Comment by Phil March 2022
  • I do not want to check that on your live website, so it will not break again, so please, create a subdomain where you will install a copy of your site with the Duplicator plugin. You can register unlimited subdomains with one license key, as long as…
    in Critical error when updating theme Comment by Phil March 2022
  • I can see that you do not have the most current Betheme version. Can I update it on your website? Best regards
    in "headers already sent" warning showing up above BeTheme selection Comment by Phil March 2022
  • Are you sure that you attached the correct login credentials? When I try to log in the message says that the password is incorrect. https://forum.muffingroup.com/betheme/uploads/116/WEHU3DDJD5OT.png Best regards
    in A lot of settings are not working, size, positions, locations, backgrounds,... Comment by Phil March 2022
  • The SiteGround Optimizer plugin mess up the image. I did not want to change your page, so I exported its content to the freshly created page "Betheme support test", made a slight modification to the image, turned off this plugin, and the d…
    in Center Image not working on actual phone Comment by Phil March 2022
  • So this problem does not appear anymore? To ensure I have made a modification to the page you have sent, and the update worked correctly. I have removed the modification, to leave the page as it was before. Thanks
    in Page goes blank after updating the page. Comment by Phil March 2022
  • Unfortunately, I was not able to notice the slow editing. Can you tell me what environment you are using (OS, browser)? It would be great if you record how it works for you, put it on some video hosting service, and send a link to it. Thanks
    in Slow to edit Bebuilder Comment by Phil March 2022
  • Hi, Can you tell me what WP slider you are referring to, please? Do you mean some block from Gutenberg? Best regards
    in Slider into a widget Comment by Phil March 2022
  • Hi, Some options become deprecated, and checkboxes can be visible for the sections/items which use them, but the freshly created ones do not have them. You can read more about the deprecated under the following link: https://support.muffingroup.com/…
    in Backgound image full wide or full screen Comment by Phil March 2022
  • Hi, From WP version 5.8, the display and functionality of the Widgets changed. That is why these errors may appear. However, the errors should be gone if you restore the previous Widgets settings with this plugin: https://wordpress.org/plugins/class…
    in Footer and Widgets Comment by Phil March 2022
  • Please, contact your affiliate partner and ask how and where these codes should be placed in. Thanks
    in Add HTML to certain pages Comment by Phil March 2022
  • I have tried to log in to the amplifyled.com WP dashboard, but the message appeared that the username you have sent is not registered for that site. Did you create a user with exact login credentials? Please send us WordPress dashboard access privat…
    in My theme seems to be broken on Incognito pages and when not logged in as admin Comment by Phil March 2022
  • It seems that a custom CSS causes issues with the text alignment in the Footer. Please, go to Betheme -> Theme options -> Custom CSS & JS -> CSS, save your codes somewhere for safety, remove them one by one, and check which one causes i…
    in Issue on alignment Comment by Phil March 2022
  • Hi, Did you do anything in the meantime? When I tried to visit your website appeared a message about the critical error. Best regards
    in My theme seems to be broken on Incognito pages and when not logged in as admin Comment by Phil March 2022
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