Phil
Phil
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- Phil
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Comments
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Hi, There are no settings to have more than 4 columns for the product list. To achieve that, you would have to modify the theme files, but we do not provide help with such customization. Best regards
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Hey, 1) Please head to the following link: https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ There you will learn about the deprecated options. 2) Please send us WordPress dashboard access privately thru the contact form, w…
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You have a low max input vars set on your server. https://forum.muffingroup.com/betheme/uploads/482/XTXAKVSL3HNJ.png Please, contact your hosting provider, and ask to increase it to at least 5000. Thanks
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1) It’s can because of the CORS library, which hasn’t been installed on your server. More details about the CORS you can read on http://enable-cors.org/server.html, but we recommend contacting your server administrator in this case because he will b…
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This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-too…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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So it can mean that your WP installation is corrupted or the issue lies on the server-side. As the root cause does not come from the Betheme I cannot help much. I can only recommend reinstalling your WP for your website. If this will not help you sh…
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I have fixed that, and now the pre-built website shows correctly. One setting in the theme options messed it up. Best regards
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please, keep minifying plugins off because I need to chec…
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Yes, the update will surely be available before that date. We hope to release it today. Best regards
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Yes, the update was delayed, unfortunately. It will be released today. Sorry for the obstacles. Best regards
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If the issue persists with the Twenty Twenty theme, it means it is not Betheme related issue. Please, check the widgets you got, and locate which ones cause this issue. Thanks
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We manage to fix this issue for the header, but the sidecart works correctly only when you do not refresh the page. This plugin is not using the official WooCommerce functions, and it is why it's hard to operate with it. Please, check that. Best re…
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Glad to hear that you resolved it. Please, let me know if I can help with anything else. Thanks
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Hi, You can change that in Settings -> Reading. https://forum.muffingroup.com/betheme/uploads/638/UG82IC42EPAG.png Thanks
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Hi, It is an issue that appeared in one of the last updates. The fix for it will be released in the next update. Thanks
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
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Please, remove this SVG, and the option to load the image will appear. Thanks
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Sorry, but we did not find the root cause yet. However, we are still investigating it. I will keep you informed. Best regards
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Sorry, but we do not provide help with theme file modification. You should contact your web developer in that case. Thanks
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You are welcome. Please, let me know if I can help with anything else. Thanks
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Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You …
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Hi, I can see that you do not have the newest version of Betheme. Please, update it, and check if the problem persists. Thanks
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Also, please, open the browser console while editing (F12), and check if you see…
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Hi, What version of Betheme do you have? Did you download the newest theme from ThemeForest when you installed a fresh copy of the theme? Best regards
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@cfpspiis, Unfortunately, the update will be delayed. If you want us to fix that on your website, please send us a WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingr…
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Hi, The fix for it will be available in the next update. For now, please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS. .single-product div.product{ width: 100%!important; } Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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From your message and website I can see that you manage to handle it. Can you tell me what icons are missing from your website? It would be best if you attach a screenshot showing where the icon is supposed to be. Moreover, where appeared the alert …