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Phil

Phil

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Phil
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  • I had gone to settings -> media changed the size of the thumbnails, used the Force regenerate plugin, and the images are no longer blurred. https://forum.muffingroup.com/betheme/uploads/741/8G8SF1F3OM8Y.png https://forum.muffingroup.com/betheme/u…
    in Gallery image loses quality Comment by Phil March 2022
  • Hi, Custom HTML should be placed to the Column Text element. Is there any styling added for that div? Without it, it will be just an empty div. Please, attach a link to your website, and send me a screenshot of where this div should be displayed. T…
    in Add HTML to certain pages Comment by Phil March 2022
  • Unfortunately, I could not reproduce it, and adding images to the test page takes seconds. However, I noticed that your system status does not meet the requirements. Please, contact your hosting provider and ask to increase them to minimal ones. htt…
    in Very slow loading when modifying pages Comment by Phil March 2022
  • Hi, Please, go to Betheme -> Theme options -> Header & Subheader -> Header, and reduce the Height value. https://forum.muffingroup.com/betheme/uploads/837/DM2OUHRGW70B.png Thanks
    in header padding or blank space Comment by Phil March 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Dysplay On Salle dosen't work Comment by Phil March 2022
  • So did you resolve it? Can I help you with anything else? Thanks
    in Size of Hamburger Icon (CSS request) Comment by Phil March 2022
  • Hi, Instead of the shortcode, please, use the following HTML tag: <i class="icon-attention" style="font-size:30px; color: #f9f9f9;"></i> Thanks
    in Changing the size of an icon Comment by Phil March 2022
  • Hi, You can achieve that by writing custom CSS code. I can help you with that, but I will need a link to your website. Thanks
    in Different menu link color for other pages Comment by Phil March 2022
  • Please, also use the following CSS code: .portfolio_grid .image_frame .hover-title a{    line-height: 13px!important; } Thanks
    in Portfolio/Post title split into two rows Comment by Phil March 2022
  • Hi, Did you choose it in Betheme -> Theme options -> Global -> General? On Firefox the favicon shows correctly, but not in Chrome. Please, use this website, https://realfavicongenerator.net/, and check if the favicon from there works correc…
    in Favicon won't change Comment by Phil March 2022
  • Glad I could help. ? Best regards
    in Spacing Content while using Hover Colour Comment by Phil March 2022
  • You can deregister it through Betheme -> Dashboard. License key tool is rather for situations when you want to deregister a license from a website that was removed, or you have problems with deregistering through the Dashboard panel. Best regards
    in Update not working Comment by Phil March 2022
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in BeBuilder Design Not Showing Up On Live Site Comment by Phil March 2022
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…
    in How to get back code with suspended sites Comment by Phil March 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, switch to some free theme like Twenty Twenty, and recheck it. Thanks
    in Not able to edit widgets Comment by Phil March 2022
  • Hi, The mistake is a semicolon at the end of your class name. https://forum.muffingroup.com/betheme/uploads/580/BXA1GDD2N9IT.png When you remove it, the class will work correctly. Thanks
    in Created css class is not displayed. Comment by Phil March 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us WordPress dashboard access privately thru …
    in WordPress Critical Error Template Update Comment by Phil March 2022
  • Hi, Please, share it with us on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks
    in GPDR Comment by Phil March 2022
  • Hi, Please, share your suggestions on topics created for that: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest However, if you want to translate the Betheme for yourself, you can do that with the POEdi…
    in Transalate theme Comment by Phil March 2022
  • Hi @cfpspiis, Are you using the same plugin? The update fixing it will be released today. Best regards
    in Pages have a critical error with any version after version 25.0.2 Comment by Phil March 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Accordion causes page to "jump" Comment by Phil March 2022
  • Sorry, but we do not have an option to do that. Envato manages license key generating and distribution, and we do not have access to it. You can try contacting them, but it will probably end up on that you will have to purchase a new license key. B…
    in Test Site license Comment by Phil March 2022
  • Google Analytics can be found in Betheme -> Theme options -> SEO. https://forum.muffingroup.com/betheme/uploads/353/P02E1V66FIR8.png There is also a possibility that it is added via a plugin, and you would have to deactivate it in that case. …
    in Integrating Google Fonts violates data protection! ?? Comment by Phil March 2022
  • No problem. Please, let me know if I can help with anything else. Thanks
    in Submenu not opening Comment by Phil March 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Gallery image loses quality Comment by Phil March 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. What version of WP and PHP do you have? Does it happen across different browsers…
    in Element`s menu not working Comment by Phil March 2022
  • Please, try to use the following CSS code instead: .zoom_box .desc{    opacity: 1!important; } Thanks
    in Adjust header with "zoom-boxes" to same height with "normal header" Comment by Phil March 2022
  • Did you also choose it for the sticky logo? https://forum.muffingroup.com/betheme/uploads/688/G8B6OJJXJK19.png In the website source, I can see the bigger one. Best regards
    in Logo covers the menu on the iPhone Comment by Phil March 2022
  • Hello, Please, check the following article, and follow the tips from there. https://webspeedtools.com/fix-the-response-is-not-a-valid-json-response-wordpress/ If none of them will help, please, contact your hosting provider, and ask to allow all the…
    in change Widget footer Comment by Phil March 2022
  • Please, add this code: .portfolio_wrapper .portfolio-item .image_frame.scale-with-grid * {    animation: none!important; } Thanks
    in Portfolio Text on Image No Hover No Zoom Comment by Phil March 2022
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