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Phil

Phil

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Phil
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  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
    in Price Update in Header Cart Total and Woocommerce Price Amount in the cart overlay Comment by Phil March 2022
  • Hi, Please change the default WordPress gallery images' size in settings -> media. Notice! Remember to use thumbnail regeneration after you make your changes. Otherwise, the images will not change their size. Thanks
    in Gallery image loses quality Comment by Phil March 2022
  • Please also add the width value, and check it then. https://forum.muffingroup.com/betheme/uploads/534/19V66ESOQVB7.png https://forum.muffingroup.com/betheme/uploads/605/Z1CB5FKFBMDV.png https://forum.muffingroup.com/betheme/uploads/842/EV7VXUD8JY8D.…
    in Adjust header with "zoom-boxes" to same height with "normal header" Comment by Phil March 2022
  • Hi, I have checked that, and the submenu opened when I hovered over it. https://forum.muffingroup.com/betheme/uploads/290/M783YL6BIIJB.png Are there any steps to reproduce this issue? On what browser are you testing? Best regards
    in Submenu not opening Comment by Phil March 2022
  • Hi, 1) If you want to have a boxed layout for your blog posts, you can create and use the layout feature. Create new layout, copy its id, and paste it in Betheme -> Theme options -> Blog & Portfolio -> Blog. https://forum.muffingroup.c…
    in Single blog page customization. Comment by Phil March 2022
  • Yes, I meant the NitroPack plugin. See an example on the following screenshot: https://forum.muffingroup.com/betheme/uploads/210/2KYLTWFRUE61.png The red bold ones are HTML errors. Thanks
    in Issue on alignment Comment by Phil March 2022
  • The stretch option does not make the image the entire width of the screen but the full width of the container in which the image is. https://forum.muffingroup.com/betheme/uploads/109/7YA6RNQE4ZIG.png https://forum.muffingroup.com/betheme/uploads/108…
    in Photos on the smartphone display the same width Comment by Phil March 2022
  • Hi, 1) Are you using some plugin for that? If yes, can you tell me the name of it, please? 2) The header is a little messed up because you do not have the header height set in the theme options, and the menu goes over the subheader. Please, go to Be…
    in Cart page Comment by Phil March 2022
  • Hi, I can see that you are using SVG images. Please, go to Betheme -> Theme options -> Global -> Logo set the SVG logo width, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/464/KIU7R9CYJXL6.png Thanks
    in Missing Logo Comment by Phil March 2022
  • You can assign it to the column, and put this CSS code in the Page Options in the Custom CSS field. https://forum.muffingroup.com/betheme/uploads/484/58VKC4LDHASU.png https://forum.muffingroup.com/betheme/uploads/657/5JU6A4UJPB0T.png Thanks
    in Spacing Content while using Hover Colour Comment by Phil March 2022
  • Hello, Please, turn off all of the plugins except the ones required for the demo you want to install, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Pre-Built Themes Not All Loading. Missing the Latest batch Comment by Phil March 2022
  • I am glad that you resolved it, and I could help. I will keep this in mind if someone will report something similar, however, no one mentioned anything similar, and I could not replicate it in my environment. Best regards
    in Button alignment in Elementor Comment by Phil March 2022
  • Thanks, I have reported this issue to the dev team, and we will take a closer look at it. Best regards
    in Advanced Custom Fields not working on Woocommerce products Comment by Phil March 2022
  • It depends if you want to use that or not. The decision is up to you. Best regards
    in Integrating Google Fonts violates data protection! ?? Comment by Phil March 2022
  • Please, go to Appearance -> Widgets, and check the Footer tabs, there you will find this widget, and you will be able to remove it. https://forum.muffingroup.com/betheme/uploads/173/4HAHNIMOUEZR.png Thanks
    in How to remove category and months link from my frontpage? Comment by Phil March 2022
  • Hi, It’s because of the CORS library, which hasn’t been installed on your server. More details about the CORS you can read on http://enable-cors.org/server.html but we recommend contacting your server administrator in this case because he will be ab…
    in Svg image not loaded Comment by Phil March 2022
  • Hi, It seems that your server has a low max execution time set. Please, contact your hosting provider and ask to increase it to at least 180. Thanks
    in Error when try install prebuilt Cottage3 Comment by Phil March 2022
  • We do not handle the license key sale, and Envato is responsible for that. If you want a discount for multiple license keys, you should contact Envato. Best regards
    in License question Comment by Phil March 2022
  • Hi, The section which contains the image has enabled option Full Width | Except mobile, you need to switch it to regular full width. https://forum.muffingroup.com/betheme/uploads/416/AZ27CF2UCM8B.png To get rid of the gray bar, please, decrease the …
    in Full-width header graphic on the smartphone Comment by Phil March 2022
  • We had to do some modifications in the theme files to adjust the support for that plugin. These changes will not be lost after the update because the same fix will be included in the next update. Thanks
    in Pages have a critical error with any version after version 25.0.2 Comment by Phil March 2022
  • Yes, I have tested it that way by changing the product number, but it worked correctly on two devices with Safari. Does it happen on all category pages? Do you have the newest version of Safari? Best regards
    in Change product nº in archive pages - Not loading in Safari Comment by Phil March 2022
  • You are using an old version of the widget. When WP changed the widgets to Gutenberg blocks, some widgets changed slightly. I have deactivated the Widget options plugin added the Product categories list widget, and you will notice that the display i…
    in Product Category Dropdown not displaying fine Comment by Phil March 2022
  • The issue is your custom CSS. After I removed them temporarily, they went to full width. https://forum.muffingroup.com/betheme/uploads/678/XB69MSO2D4TC.png https://forum.muffingroup.com/betheme/uploads/508/07Z1YA5ZBCDW.png If you want to have three …
    in Tablet/ipad - Archive page, product display Comment by Phil March 2022
  • Thanks for clarifying. The update should be released tomorrow, and after that, all will be fine. Thanks
    in Stripe Express Payment breaks layout on checkout Comment by Phil March 2022
  • Hi, Please, upload a shorter logo for mobile display in Betheme -> theme options -> Responvise -> General. https://forum.muffingroup.com/betheme/uploads/948/VI4SPDDPAOM6.png Thanks
    in Logo covers the menu on the iPhone Comment by Phil March 2022
  • When you deactivate the minifying plugin, you will notice a couple of HTML errors on your website. Please open your website in Firefox HTML mode (CTRL+U) and check the HTML errors you got. Please fix them first, and see if the problem persists. More…
    in Issue on alignment Comment by Phil March 2022
  • Hi, Did you save changes after entering these lines? https://forum.muffingroup.com/betheme/uploads/367/MR5IK2K38TWM.png https://forum.muffingroup.com/betheme/uploads/452/RQL2AWCGIZ8L.png https://forum.muffingroup.com/betheme/uploads/581/8GLW2BDOP5Y5…
    in Can't get Custom JS - Functionality to work Comment by Phil March 2022
  • These images have different resolutions. https://forum.muffingroup.com/betheme/uploads/268/XUDAUMEOM3MO.png https://forum.muffingroup.com/betheme/uploads/017/4IC7EU99HJH2.png Please, upload the image from the first website to the second one. Thanks
    in Menu does not line up next to the logo Comment by Phil March 2022
  • Please, try to use the Stretch option for images. https://forum.muffingroup.com/betheme/uploads/027/514SCEB79WJS.png Thanks
    in Photos on the smartphone display the same width Comment by Phil March 2022
  • Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS, and see if this is what you wanted to achieve. .if-overlay .portfolio_wrapper .image_frame .image_wrapper .image_links{    opacity: 1!important; }…
    in Portfolio Text on Image No Hover No Zoom Comment by Phil March 2022
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