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Phil

Phil

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Phil
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  • The update is available. Please, update your Behteme to the newest version. Thanks
    in Single Product Image Issues After Update Comment by Phil February 2022
  • Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You …
    in Porblem with plugin CSS Comment by Phil February 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Product Listing Breaks on Dark Mode Comment by Phil February 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Highlight Background Shortcode Issue Comment by Phil February 2022
  • Did you attach a link to this forum discussion with these messages? If not, please, send your message again, but remember to attach a link because without it we do not know what these credentials are for. Thanks
    in changes not saving Comment by Phil February 2022
  • Please, use the following CSS code: @media only screen and (max-width: 767px){    .blog_wrapper .post h2{     font-size: 35px!important;  } } https://forum.muffingroup.com/betheme/uploads/849/0IU82XCGE206.png Thanks
    in Mobile view background image Comment by Phil February 2022
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in THEME WONT UPDATE Comment by Phil February 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Full-width team photo Comment by Phil February 2022
  • I can see that it is overwritten by the custom CSS code. https://forum.muffingroup.com/betheme/uploads/330/E7TCBCDKB67X.png Please, modify or remove it. Thanks
    in Header closer to the menu Comment by Phil February 2022
  • We released a new version 26.0.2 which resolves the problems with the single product. Please, update your Bethemes, and all should be fine. https://forum.muffingroup.com/betheme/discussion/comment/210807#Comment_210807 About images hiding behind the…
    in product layout after latest update Comment by Phil February 2022
  • With a basic WooCommerce, there are only 3 tabs available that are populated automatically: Description, Reviews, and Additional Information with weight, dimensions, and attributes of the products. If you would like to extend that, you will have to…
    in Trying to add custom tabs on single product page Comment by Phil February 2022
  • Please, head to the Advanced -> Responsive, and there you will be able to set that. https://forum.muffingroup.com/betheme/uploads/223/TV4AU432E08P.png Thanks
    in position parallax Comment by Phil February 2022
  • Please, use the following code: @media only screen and (max-width: 767px){    #Header .top_bar_right {    background-color: #000!important;  } } Thanks
    in Put the search field on next row on mobile version Comment by Phil February 2022
  • Can you attach a link to your website, please? Thanks
    in Put the search field on next row on mobile version Comment by Phil February 2022
  • Hi, Thanks for reporting this issue. We are working to resolve it, so a fix should be available soon. Best regards
    in Single Product Image Issues After Update Comment by Phil February 2022
  • The FTP you have sent directs to the empty catalog. https://forum.muffingroup.com/betheme/uploads/480/E3LBDAWYBHLZ.png Are you sure that you have sent the correct FTP credentials? It is necessary for us to investigate this issue properly. Thanks
    in changes not saving Comment by Phil February 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Product Listing Breaks on Dark Mode Comment by Phil February 2022
  • When you are editing a product, you can add in its description the Tabs element, and customize it. https://forum.muffingroup.com/betheme/uploads/444/BZULZRJ6CWJT.png Thanks
    in Trying to add custom tabs on single product page Comment by Phil February 2022
  • Hi, Sorry, but the link you have sent is not working. https://forum.muffingroup.com/betheme/uploads/509/RYHF4HT10XEY.png Are you sure that you attached the correct URL? Best regards
    in increase logo size on all display sizes Comment by Phil February 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Bug after update 26.0.1 Comment by Phil February 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in woocommerce Comment by Phil February 2022
  • Hi, I have checked that on my environment, and this feature is working. Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in WPbakery Page Builder Media Grid gallery Sorting Comment by Phil February 2022
  • Hi, You can use the custom templates. Please, see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-shop/ Thanks
    in Remove hover effect image woocommerce product list ? Comment by Phil February 2022
  • Hi, Please, go to Betheme -> Theme options -> Translate -> Shop, and there you will be able to change that. https://forum.muffingroup.com/betheme/uploads/311/PR8P5CWV3GIF.png Thanks
    in Change "add to cart text" Comment by Phil February 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in product layout after latest update Comment by Phil February 2022
  • It seems that all your server settings are fine. Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us …
    in Home page unable to save changes when I add accordion Comment by Phil February 2022
  • Hi @hernameislulu, If you would like to see this feature in future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks
    in creating portfolio slider with title? Comment by Phil February 2022
  • Did you send the dashboard access? If not, please, do that and I will check what might be wrong. Thanks
    in Annoyed 15 licenses and can't edit with builders Comment by Phil February 2022
  • Hi, Please, go to Betheme -> Theme options -> Header & Subheader -> Header, and decrease the Height value. https://forum.muffingroup.com/betheme/uploads/653/2GGXJYAYJRK9.png Thanks
    in Header closer to the menu Comment by Phil February 2022
  • To change the header color for mobile display only, you will have to write a custom CSS code. If you need help with that, let me know, but I will need a link to your website. Thanks
    in Put the search field on next row on mobile version Comment by Phil February 2022
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