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Phil

Phil

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Phil
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  • https://forum.muffingroup.com/betheme/discussion/comment/210761#Comment_210761 Can you please attach a link to your website, and screenshots showing what exactly you are referring to, please? Thanks
    in BeBuilder functions Comment by Phil February 2022
  • You are welcome. Please, let me know if I can help you with anything else. Thanks
    in Adding background to the top menu Comment by Phil February 2022
  • Hi, I have fixed these issues with custom CSS I placed in Betheme -> Theme options -> Custom CSS & JS -> CSS. However, we will fix these issues in the upcoming updates, so please, follow our changelog and remove this CSS when an update …
    in After last update my adress boxes came transparent and envelope icon is duplicated... Comment by Phil February 2022
  • Hi, Did you put your shortcode like that?: https://forum.muffingroup.com/betheme/uploads/321/5QRU7C5PTSRR.png Best regards
    in Highlight Background Shortcode Issue Comment by Phil February 2022
  • Hi, Did you follow all the steps correctly, like in the following video tutorial? https://support.muffingroup.com/video-tutorials/how-to-import-pre-built-websites/ Best regards
    in press Comment by Phil February 2022
  • 1) Yes, it should work this way if you put this link in the button. 2) Go to Betheme -> Theme options -> Global -> Navigation & Share, and uncheck the Sticky arrows option. https://forum.muffingroup.com/betheme/uploads/235/W5GHBIZ2EL0W.…
    in Install Default Store from pre-built websites to Amazon LightSail WordPress Machine Comment by Phil February 2022
  • Do you have an active subheader in the theme options, and for that page? https://forum.muffingroup.com/betheme/uploads/882/XDVLHRUL8TWI.png https://forum.muffingroup.com/betheme/uploads/677/HO4RAM8KPQ6P.png Best regards
    in Full-width team photo Comment by Phil February 2022
  • Hi, Please, see the following video tutorials where you can find how to mage your Footer. https://support.muffingroup.com/video-tutorials/how-to-customize-the-footer/ https://support.muffingroup.com/video-tutorials/how-to-manage-footer-widgets/ Tha…
    in Moving the logo in the footer Comment by Phil February 2022
  • Sorry, but we didn't get any message from you. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the require…
    in Not full width on mobile Comment by Phil February 2022
  • You are welcome. If you have other questions or problems, please, let me know. Thanks
    in Critical error while installing pre-built website Comment by Phil February 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in hyper-link doesn't work on the "table of contents" Comment by Phil February 2022
  • Please, try the following CSS code: .header-plain #Top_bar .menu > li > a span:not(.description){    padding: 0 27px!important; } Thanks
    in change background color Comment by Phil February 2022
  • With the first letter capital, it worked. The following CSS code breaks it: https://forum.muffingroup.com/betheme/uploads/902/IE31HJBTEXB2.png After I commented it, the letters appeared. https://forum.muffingroup.com/betheme/uploads/468/VVOGWLV775NN…
    in removing header on mobile Comment by Phil February 2022
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in Update Failed Comment by Phil February 2022
  • Section - three dots button - actions - collapse section Thanks, I have passed this to the dev team. The fix will be available in the next update. Order on mobile With the new version of our builder, there is a possibility to have two (or more) colu…
    in BeBuilder functions Comment by Phil February 2022
  • Sorry, but the login credentials you have sent are not working. Can you check them, please? Thanks
    in Not full width on mobile Comment by Phil February 2022
  • Sorry but you have sent the dashboard access only, but we need FTP as well. Can you send it, please? Thanks
    in changes not saving Comment by Phil February 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Single product page is not responsive on mobile Comment by Phil February 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Not full width on mobile Comment by Phil February 2022
  • Hi, Please, put it in the link field instead of the rel field. https://forum.muffingroup.com/betheme/uploads/209/HU2JL516MTPV.png Thanks
    in Button Email Comment by Phil February 2022
  • Hi, Please, check the following link, and check the possible causes of this issue. https://support.muffingroup.com/faq/pclzip_err_bad_format-10-error/ Thanks
    in Error in Plugin Installation Comment by Phil February 2022
  • So this could mean that the root cause is in WordPress. Please, contact WP support. You can also try to reinstall the WP for your website. Thanks
    in Problem about block_categories_all Comment by Phil February 2022
  • Hi, Do you want it to look like this?: https://forum.muffingroup.com/betheme/uploads/138/JMTNSHODN79D.png If yes, you need to choose the Default mobile header layout in Betheme -> Theme options -> Responsive -> Header. https://forum.muffing…
    in Put the search field on next row on mobile version Comment by Phil February 2022
  • Please, use the Fancy Link shortcode. https://muffingroup.com/betheme/elements/fancy-link/ You can use the shortcode generator from the Colum text element. https://forum.muffingroup.com/betheme/uploads/586/HW0VKBMAE9YW.png Thanks
    in Adding Tabs on Product Category Template Comment by Phil February 2022
  • Hi, Sorry, but we do not handle files customization, and I am not able to help you. In that case, you should contact your web developer instead. Best regards
    in Custom author box fields Comment by Phil February 2022
  • Unfortunately, it is not working either. Best regards
    in removing header on mobile Comment by Phil February 2022
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in I couldn't update the theme. I just have 3 days to do it Comment by Phil February 2022
  • Hi, 1) Thanks for reporting this issue. I have passed it to the dev team, and the fix for it should be available in the next update. For now, as a workaround, you can hide the section for all devices in Advanced -> Responsive. https://forum.muffi…
    in BeBuilder functions Comment by Phil February 2022
  • Hi, All of the themes on the Envato market are under the same license, details: https://themeforest.net/licenses/standard You can use one license per end product to use any pre-built website you desire or mix them, but you cannot use the theme licen…
    in Why I can not register my theme Comment by Phil February 2022
  • Hi, Sorry, but I quite do not understand. Can you tell me what custom tabs are you talking about, please? Thanks
    in Trying to add custom tabs on single product page Comment by Phil February 2022
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