Support Center Visit Demo License manager Get Betheme
Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
8,822
Last Active
Roles
Moderator

Comments

  • Hi, Can you tell me what does this critical error says, please? Did you try disabling all of the plugins, and if you are using, switching from the child to parent theme for an update? Best regards
    in Critical error when updating theme Comment by Phil February 2022
  • Hi, We will fix this issue in the upcoming update. For now, please, put the following code in Betheme -> Theme options -> Custom CSS & JS -> CSS. .sliding_box .desc_wrapper{    background-color: #afbf00!important; } .sliding_box .desc_w…
    in Change of color Comment by Phil February 2022
  • Hi, Can you send screenshots showing what you are referring to, please? I do not want to misunderstand you. Thanks
    in Single product page is not responsive on mobile Comment by Phil February 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us WordPress dashboard access privately thru …
    in Annoyed 15 licenses and can't edit with builders Comment by Phil February 2022
  • Hi, Do you have any caching plugins enabled on your website? They may hold the settings from before the update. If you have such plugins active, please, disable them, and see if the problem persists. Thanks
    in Not full width on mobile Comment by Phil February 2022
  • You can use this code: #Top_bar.is-sticky{    height: 80px!important; } #Top_bar.is-sticky .logo img{    max-height: 80px!important;    height: 70px!important; } However, please, decrease the margin for a sticky header in my previous message to 47%.…
    in How to Center the Logo in the Empty Header Style Comment by Phil February 2022
  • Glad to hear that you handled it. Please, let me know if I can help with anything else. Thanks
    in Update de Child Theme and my Item Purchase Code isn´t working more Comment by Phil February 2022
  • Hi, We have checked this issue, but the source of it does not lie on the Betheme side. In that case, you should contact Elementor support. Best regards
    in No revolution slider when editing in Elementor Comment by Phil February 2022
  • You have low max input vars and max input time values set on your server. https://forum.muffingroup.com/betheme/uploads/251/DK7SH8RY2ASR.png Please, contact your hosting provider, and ask to increase these values: max input time to at least 180 max …
    in Critical error while installing pre-built website Comment by Phil February 2022
  • Hi, The split menu does not support icons in the top bar right because they are breaking this header layout. Instead, I suggest using the Shop split style or recreating the header with the Header Builder plugin. https://forum.muffingroup.com/betheme…
    in About split menu Comment by Phil February 2022
  • Hi, It is because you are using Google Maps on your website. https://forum.muffingroup.com/betheme/uploads/135/NB9V9OV2OQBC.png Best regards
    in Google fonts are still displayed. Comment by Phil February 2022
  • You are welcome. If you have any other questions, feel free to ask. Thanks
    in move up function Comment by Phil February 2022
  • Please send us WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum …
    in changes not saving Comment by Phil February 2022
  • I can see that you still have a background image assigned. Please, remove it, leaving only gradient. I have to disagree with you about the interface. Tabs are well labeled, and it is easy to find particular features. Maybe you need to get used to it…
    in change background color Comment by Phil February 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Margin of the page blank? Comment by Phil February 2022
  • You are welcome. However, there is a new version of our Builder, BeBuilder, where you can style such buttons without writing any CSS. https://forum.muffingroup.com/betheme/uploads/738/QF6XVJQBLD0F.png I recommend checking this out. ? Best regards
    in Colors for "Testimonials Comment by Phil February 2022
  • The height value is working. Please, see the following screenshot: https://forum.muffingroup.com/betheme/uploads/536/GWM6WH3SU5HH.png Is this what you wanted to achieve? Best regards
    in Adding background to the top menu Comment by Phil February 2022
  • The update fixing the errors in the console was released today. Please, update your betheme, and all should be fine. Thanks
    in Betheme support Rank Math plugin, or? Comment by Phil February 2022
  • This will not be possible to achieve with CSS. What you ask for requires file customization which in reference to Item Support Policy is not allowed. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how, …
    in scroll margin Comment by Phil February 2022
  • Hi, Thanks for reporting this issue. We will fix that in the next update, but for now, please, use the following CSS code: .under-construction .items_group{    margin: 0 auto!important; } Thanks
    in Under Construction not Centerd Comment by Phil February 2022
  • Sorry, but I do not understand. There is a new version (26.0.1) fixing a couple of issues, with this one included. Best regards
    in Error when adding any values under advanced since update Comment by Phil February 2022
  • Please, try the following one: #Top_bar .logo{  margin: 0 37%; } #Top_bar.is-sticky .logo{  margin: 0 48.5%!important; } Thanks
    in How to Center the Logo in the Empty Header Style Comment by Phil February 2022
  • Hello @startwebrom, Please share with us your PHPINFO file. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Moreover, please, check the browser console if you do not se…
    in changes not saving Comment by Phil February 2022
  • With the newest version, you can set a gradient background, where the bottom part will be in white. https://forum.muffingroup.com/betheme/uploads/278/ITSESS2Y4B06.png Thanks
    in change background color Comment by Phil February 2022
  • Hi, The move-up option is deprecated now and is visible only when you are already using it on your pages. Now instead, you can use the negative margin in the advanced tab. https://forum.muffingroup.com/betheme/uploads/697/CNP7SD42N9ZJ.png Thanks
    in move up function Comment by Phil February 2022
  • You have a big amount of HTML errors on this page. Please, check your columns, and resolve all errors you see. Here is an example: https://forum.muffingroup.com/betheme/uploads/189/WD6VS0MA4RI1.png Moreover, you should move the second sidebar elemen…
    in Download older version of theme Comment by Phil February 2022
  • To hide the BeBuilder, please, head to Betheme -> theme options -> Global -> Advanced, and change Muffin Builder (currently BeBuilder) visibility to Hide for Everyone. https://forum.muffingroup.com/betheme/uploads/554/4MJ0AHQA45JU.png Thanks
    in error occurred while updating Betheme Comment by Phil February 2022
  • Hi, Thank you for reporting this issue. The new update is available and should resolve your issue. Thanks
    in Error when adding any values under advanced since update Comment by Phil February 2022
  • Hi, You can update the bundled plugin from Betheme -> install plugins. If the newest version is not available yet, please wait for it. The plugins you buy with the theme are not premium plugins. If you want instant updates, you have to purchase t…
    in update slider revolution Comment by Phil February 2022
  • You can make a couple of images, creating an imitation of the gallery. Only each ID needs to be unique. For example imgPopup1, imgPopup2, etc. Thanks
    in Gallery images with lightbox and description Comment by Phil February 2022
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.