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• We recently focused on the new update with Advanced Content Management, and we have not handled it yet. However, as the update is out, we have it on the top priority of the to-do list. Sorry for the obstacles, Best regards

  in Betheme support Rank Math plugin, or? Comment by Phil February 2022
• Hi, The sidebar always displays on the side of the builder content, so this image cannot be stretched to the sides. To make it full width, above the sidebar, you would have to put this image as a Subheader background. Thanks

  in Full-width team photo Comment by Phil February 2022
• The content in the builder is visible, or it does not appear either? Please, restore the content from before the page update, and see if the same thing will happen. https://forum.muffingroup.com/betheme/uploads/016/D7AXVAVZUN7M.png Thanks

  in error occurred while updating Betheme Comment by Phil February 2022
• Hey @dagriinzeniring, Please send us WordPress dashboard access and your license key privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! P…

  in Error: Could not copy file Comment by Phil February 2022
• Hi, Please, go to Betheme -> Theme options -> Colors -> Header, and it will change by modifying the Top Bar Right icon color. https://forum.muffingroup.com/betheme/uploads/077/KK4JOCSZ0KFI.png Thanks

  in Sticky shop menu Comment by Phil February 2022
• 1) Sorry I did not precise the scroll class. It will work for the menu items, buttons, and elements where this class is assigned to the <a> tag, but not for the trailer boxes, unfortunately. 2) In Betheme -> Theme options -> custom CSS &…

  in Subheader image not responsive Comment by Phil February 2022
• Hello, There is no setting to determine the sticky logo height. However, when you go to Betheme -> Theme options -> Global -> Logo, and check the option Remove max-height & padding... the logo can have 60px of height maximum. Moreover, …

  in How can we control the logo size on Mobile Display? Comment by Phil February 2022
• Hi, You probably have the WP editor disabled in the theme options. Please, go to Betheme -> Theme options -> Global -> Advanced, and check if you have selected WordPress Editor: Show. https://forum.muffingroup.com/betheme/uploads/691/AB91Q4…

  in Wordpres Content & Edit Options Don't Show Comment by Phil February 2022
• Please, install a fresh copy of Betheme from ThemeForest, and see if this problem persists. If this will not help, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/m…

  in Refused to apply style because its MIME type error Comment by Phil February 2022
• Please, use the following code: .menu .sub-menu li span{    font-family: "Poppins"!important; } Thanks

  in Change SUBMENU Font Family Comment by Phil February 2022
• Hi, I tried to visit your website, but the link is not working. https://forum.muffingroup.com/betheme/uploads/288/C7L4GMEEZ8QJ.png Are you sure that you attached the correct URL? Best regards

  in How to change height of logo inside sticky header Comment by Phil February 2022
• Hi, The preloaders come from the Slider Revolution, and you can change it there. Open your slider edit, and in Modle General Options choose Spinner. https://forum.muffingroup.com/betheme/uploads/517/JZOVXYS51TN3.png Thanks

  in Preloader color in one of your templates Comment by Phil February 2022
• Hi, All of the themes on the Envato market are under the same license, details: https://themeforest.net/licenses/standard. You can use one license per end product to use any pre-built website you desire or mix them, but you cannot use the theme lice…

  in WooCommerce Theme US$ 59 Comment by Phil February 2022
• I am glad I could help. If you have any other questions or problems feel free to ask. Thanks

  in sidebar categories not applying filter after click Comment by Phil February 2022
• Hi, Can you tell me where does Betheme asks for Elementor PRO? You can attach a screenshot showing it. We support both Elementor and Elementor PRO, but there is no need for buying the PRO version. Thanks

  in BeTheme is asking for Elementor pro Comment by Phil February 2022
• Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…

  in woocommerce bookings plugin Comment by Phil February 2022
• Hi, Please, head to the link below, and there you will find instructions on how to handle this problem. https://support.muffingroup.com/faq/can-not-get-domain-name-error/ Thanks

  in Cannot install prebuilt site. I Receive the message "can not get domain name" Comment by Phil February 2022
• Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks

  in Change product nº in archive pages - Not loading in Safari Comment by Phil February 2022
• Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You …

  in Ninja Forms not showing Comment by Phil February 2022
• Hi, Your server settings from the PHPINFO file seem to be fine. Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks

  in Image Gallery not working at Betheme Comment by Phil February 2022
• Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…

  in add to cart button not showing when I use BETHEME Comment by Phil February 2022
• Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…

  in error occurred while updating Betheme Comment by Phil February 2022
• Hi, Did you set your sidebar like on the following link? https://support.muffingroup.com/documentation/woocommerce/how-to-set-sidebar/ Do you have any caching plugins enabled? If yes, disable them refresh your cache, and check if the new sidebar app…

  in Shop sidebar customization problem. Comment by Phil February 2022
• Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks

  in scroll margin Comment by Phil February 2022
• Sorry, but the credentials you have sent are not working. Can you check them, please? Thanks

  in removing header on mobile Comment by Phil February 2022
• If you do not want to use an inline CSS, you can create a class for it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Thanks

  in How to exchange Google Fonts with locally hosted Google Fonts while keeping the Setup? Comment by Phil February 2022
• Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…

  in slider bottom set up Comment by Phil February 2022
• Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…

  in How to Center the Logo in the Empty Header Style Comment by Phil February 2022
• Hi, Please, share your suggestions by putting it in the topic below, not by making a new discussion: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks!

  in hiding product swatches or blurring or crossing when variation not available Comment by Phil February 2022
• Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks

  in Refused to apply style because its MIME type error Comment by Phil February 2022
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