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Phil

Phil

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Phil
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  • Hi, The header height value is placed in Betheme -> Theme options -> Header & Subheader -> Header. https://forum.muffingroup.com/betheme/uploads/054/TOBU5A8MDG41.png If you do not see it, please, ensure that you have the newest version …
    in Header Height Comment by Phil February 2022
  • 1) Can you tell me how did you put your website online? For example, did you use some plugin, or did it manually? Does the same thing with the contact form happen on your localhost? 2) I thought the button was an Action Button, but it is a menu item…
    in Subheader image not responsive Comment by Phil February 2022
  • Hello, Please, turn off all of the plugins except Elementor, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Masonry Minimal Portfolio not working properly Comment by Phil February 2022
  • You can add an image that will be transparent at the top and white at the bottom and set it as a section background. https://forum.muffingroup.com/betheme/uploads/950/EL8XGEQVH4J6.png Thanks
    in change background color Comment by Phil February 2022
  • Please, add a class scroll to these links, and check if it is better then. https://forum.muffingroup.com/betheme/uploads/890/D94IE1LCZZFA.png Thanks
    in Anchor link and sticky menu Comment by Phil February 2022
  • Hi, Sorry, but I do not understand. Can you explain greater what you want to achieve, please? Thanks
    in change background color Comment by Phil February 2022
  • The height value from my first message should work. Please update your betheme to the newest version, and send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#conta…
    in Adding background to the top menu Comment by Phil February 2022
  • I still did not get them. Can you share them here, please? I will remove them as soon as I notice them. Thanks
    in subheader Comment by Phil February 2022
  • Hi, Content using JS is not working in the tabs, and the shop slider is one of them. https://forum.muffingroup.com/betheme/uploads/520/VJ6EH8FWFX0A.png Unfortunately, it is not possible to create it this way. Best regards
    in Shop slider inside tab element shortcode doesnt work Comment by Phil February 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in removing header on mobile Comment by Phil February 2022
  • 1) Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the …
    in Subheader image not responsive Comment by Phil February 2022
  • Sidebars in Betheme are built differently than the ones in the Elementor, and you would have to rebuild them completely. However, there is no setting to hide particular categories as well. But I came out with the following custom CSS code, you can t…
    in sidebar categories not applying filter after click Comment by Phil February 2022
  • Hi, Sorry, but I quite do not understand. Can you explain in more detail what you want to achieve, please? Thanks
    in scroll margin Comment by Phil February 2022
  • Probably you could achieve that by writing a custom CSS code and placing it in Betheme -> Theme options -> Custom CSS & JS -> CSS. I can check that for you, but I will need a link to your website, and you need to enable Simple or Empty …
    in Only burger menu? Comment by Phil February 2022
  • Hi, The 500 errors are related to the server. In that case, you should contact your hosting provider instead. Best regards
    in Pre-built website Comment by Phil February 2022
  • Hi, What you are referring to is the action button. Please go to Betheme -> Theme options -> header & subheader -> extras and change the action button. See here: https://forum.muffingroup.com/betheme/uploads/435/0IY0PNN70OS0.png Thanks
    in How do I remove 'Buy Now' button in Menu Comment by Phil February 2022
  • Please, edit this page, check the One Page option, and see if the problem persists. https://forum.muffingroup.com/betheme/uploads/594/37T51DTCDSL3.png Thanks
    in Custom link in menu always highlighted Comment by Phil February 2022
  • Hi, 1) Yes, you can register the license key on the temporary URL. You only have to remember to deregister it before changing the URL and registering it again on the new one. However, if you forgot about it, you can still use our API tool. More info…
    in Using Temporary URL to Install BeTheme Comment by Phil February 2022
  • These buttons takes styles from Betheme -> Theme options -> Global -> Buttons. If you would like to change them with a custom CSS, you will have to use the following one: .testimonials_slider .button{    background-color: #123456!important;…
    in Colors for "Testimonials Comment by Phil February 2022
  • Hi, What you are referring to is the action button. Please go to Betheme -> Theme options -> header & subheader -> extras and change the action button. See here: https://forum.muffingroup.com/betheme/uploads/435/0IY0PNN70OS0.png Thanks
    in I want to change the link inside of it Comment by Phil February 2022
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in the muffin boxes/widgets at home dissapeared from a day to another. Comment by Phil February 2022
  • In my environment, there is the newest version of Betheme, and only supported plugins are active, and as you can see, there is an alt tag that I inserted in the Media. https://forum.muffingroup.com/betheme/uploads/238/WHA2L4S4CKKY.png You can also s…
    in Tob bar/Header Logo Mobile missing alt-attribute Comment by Phil February 2022
  • In that case, you should rather contact the plugin author to report this issue. You can also check plugins supported by us under the following link: https://muffingroup.com/betheme/#plugins However, if this plugin is present on this list, and the is…
    in Missing image on ipad but not mobile or laptop Comment by Phil February 2022
  • If the issue appears only with your child theme, not the parent, it means that there are some custom modifications causing this. We do not provide help with theme files customization, and we are not able to help. In that case, you should contact you…
    in Error in a future version of PHP Comment by Phil February 2022
  • Hi, This will require writing a CSS code, and placing it in Betheme -> Theme options -> Custom CSS & JS -> CSS. I can help you with it, but I will need a link to your website. Thanks
    in Change SUBMENU Font Family Comment by Phil February 2022
  • The update should be released next Monday. However, if you need to have it resolved right now, you can send us your WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffing…
    in Problem with attribute images in Woocommerce Comment by Phil February 2022
  • You can use the Slider Plugin element and put it in the first section on the website, right below the header. https://forum.muffingroup.com/betheme/uploads/257/6JJI6L0TWEHF.png Thanks
    in removing header on mobile Comment by Phil February 2022
  • Hi, Please go to Betheme -> Theme options -> Social -> General, and check if you do not have this social icon set there. https://forum.muffingroup.com/betheme/uploads/519/OX9ATDBXW62B.png
    in Social icon in action bar Comment by Phil February 2022
  • Hi, You can install the bundled plugin from Betheme -> Install plugins. https://forum.muffingroup.com/betheme/uploads/951/9LYV6IFYTWON.png Thanks
    in Muffin Header Builder Comment by Phil February 2022
  • So you want to stop the anchor link like that?: https://forum.muffingroup.com/betheme/uploads/092/R1VW9LH6BOCC.png Did you try to add the ID to this section?: https://forum.muffingroup.com/betheme/uploads/431/MUNW4C2C6HWS.png Best regards
    in Anchor link and sticky menu Comment by Phil February 2022
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