Phil
Phil
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- Phil
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Comments
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It seems that this space is from the WP Editor. Edit your home page and ensure that you do not have anything placed in the WP Editor. Best regards
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Did you send the WP dashboard access? I have not received anything. Best regards
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Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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Sure thing, it is done. Best regards
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The update will be released next week, so I would suggest waiting for it to get an official correction. Thanks
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I am glad to see that you handled it. Please let me know if there's anything else I can help with. Best regards
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See the following video tutorial about responsive editing: https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ Best regards
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Hi, Cake and Betheme are different themes, so you must manually adjust your website. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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1) This performance option removes all Woo assets from non-Woo pages. It could look like everything worked because you were looking at the Woo pages, and this is a regular page where assets do not load and you must include such pages in the performa…
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Hi, You can use Mega Menus templates. See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-use-mega-menu/ Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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No, because single-page import does not import media, and things like fonts and many colors are taken from the theme options. Best regards
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Hi, Your header covers the slider. Edit your header template and set the Body offset to Yes in the header settings. https://forum.muffingroup.com/betheme/uploads/842/A5ZZJBAPCXT0.png Best regards
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To do so, you would have to use the Header Builder. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https://support.muffingroup.com/video-tutorials/building-mobile-headers/ Best regards
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You did not make the most crucial update - theme update. Best regards
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I disabled all plugins and cache, re-imported that demo, and everything worked properly. Please check it out now. Best regards
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Hi, 1) You are not annoying, so do not worry about asking questions. Anyway please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the pa…
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Use the Shop element with the category selected within it. https://forum.muffingroup.com/betheme/uploads/581/LGL2FQAJJFH4.png https://forum.muffingroup.com/betheme/uploads/692/WRJVU72UP4FF.png Best regards
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Hi, You can try to set 100vh for the wrap height. https://forum.muffingroup.com/betheme/uploads/361/OGC8EGDRNOYS.png Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hi, I imported that demo on my environment and everything worked properly. Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will c…
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Hi, 1) Please go to Betheme -> Theme options -> Performance, and check if you do not have the option "WooCommerce assets" set to "Shop pages". If so, you must add the ID of this page to the field below: https://forum.muffin…
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Hi, You used the wrong link. You should click on the preview in browser button and copy the link from there. https://forum.muffingroup.com/betheme/uploads/205/7PKPYASQTUJL.png https://forum.muffingroup.com/betheme/uploads/833/0DLJZR2AZ815.png Best r…
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Hi, If your staging domain follows an appropriate pattern, then it does not count as a registered license. That is why you might have the error from your second screenshot. See the following article: https://support.muffingroup.com/how-to/how-to-set…
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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Hi, For this, I suggest creating a copy of your website with the Duplicator plugin, put it on the staging domain, and after you finish, move it back to your main domain. Best regards
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Hi, Go to the page options of the page where you want to have this custom header and assign your template there: https://forum.muffingroup.com/betheme/uploads/222/QVKUDKUGCWU9.png Best regards