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Phil

Phil

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Phil
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  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…
    in Can't register theme in new domain Comment by Phil February 2022
  • Hi, Sorry, but the link you have sent is not working. However, most probably, this part comes from the Slider Revolution plugin, and you should use this tool to modify it. https://www.sliderrevolution.com/manual/how-to-use-this-manual/Please, send t…
    in Hero image Comment by Phil February 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Action bar not appear Comment by Phil February 2022
  • Hi, You can change the padding of the Subheader in Betheme -> Theme options -> Header & Subheader -> Subheader. https://forum.muffingroup.com/betheme/uploads/944/6YDRBDIYMGET.png If it is not working, please, attach a link to your websi…
    in Subheader Comment by Phil February 2022
  • Hello, Unfortunately, there is no setting to achieve that. You would have to modify the theme files, but we do not help with such customization. If you would like to see this feature in the future updates, please, let us know on the following topic:…
    in How to activate entire picture instead of the link sign only Comment by Phil February 2022
  • The fix should be available in the next update, I cannot guarantee it, but we will try our best to resolve it. However, at the moment, no additional information is needed but thank you. Best regards
    in Problem with attribute images in Woocommerce Comment by Phil February 2022
  • Good to hear that this issue is resolved now. I am also glad that I could help. Best regards
    in BeAgency 7 not importing all content. Comment by Phil February 2022
  • Sorry, but we did not test this plugin either. You can check the list of supported plugins in the first link I have sent you, and here: https://muffingroup.com/betheme/#plugins If the plugin is not listed there, we cannot help, and I can only sugges…
    in Theme compatibility with PHP 8+ version Comment by Phil February 2022
  • Hi, Sorry but I quite do not understand. Can you explain your issue greater, please? https://forum.muffingroup.com/betheme/uploads/268/XHUYOU0WCP6U.png Thanks
    in The background in the slider is no longer displayed Comment by Phil February 2022
  • Hi, If you want to put the standard search on your website, please, do the following: 1) In the WP Editor, find and place a Search widget. https://forum.muffingroup.com/betheme/uploads/001/4T4J4E9DR58W.png 2) In the Muffin Builder, add the Content W…
    in Add a search form to a page Comment by Phil February 2022
  • Hi, I have read some articles about it, and it seems that this problem exists only when the fonts are loaded from the Google Server. In the theme options, you have an option to download the fonts to your server, so they are loaded directly from your…
    in Integrating Google Fonts violates data protection! ?? Comment by Phil February 2022
  • Hi @BinaryBrewCreative, Please, share your suggestion on the following topic, so we will not miss it among other forum discussions. https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks
    in Embedding YouTube using "nocookie" url Comment by Phil February 2022
  • Unfortunately, it will not work this way. To work properly they need to be uploaded through the dashboard. Best regards
    in Can't install icomoon icons/fonts Comment by Phil February 2022
  • This text is placed in another HTML tag which causes this issue. https://forum.muffingroup.com/betheme/uploads/816/TS77VV9GYV8K.png Please, edit your page remove this tag, and the formatting of the H2 tag should be fine. Thanks
    in h2 not working Comment by Phil February 2022
  • It should be resolved in a few weeks. ? Thanks
    in Interoperability WooCommerce, Elementor Pro: up-sell and cross-sell widgets show text instead of car Comment by Phil February 2022
  • It is /wp-content/uploads/betheme/icons. Best regards
    in Can't install icomoon icons/fonts Comment by Phil February 2022
  • Hi, Thank you for noticing. I was able to reproduce this issue in my environment, and I have passed this information to the dev team. We will take a closer look at this issue. Best regards
    in Problem with attribute images in Woocommerce Comment by Phil February 2022
  • So when you try to edit the widgets, you cannot do anything, or the changes do not save? https://forum.muffingroup.com/betheme/uploads/511/P2UMLMHF9MVN.png Best regards
    in Dentist 3 footer Comment by Phil February 2022
  • Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Notice! Please attach a link to this forum discussion. Thanks
    in Checkout succes page Comment by Phil February 2022
  • I have checked your website, and the cookie banner is there. https://forum.muffingroup.com/betheme/uploads/263/U7LIBHMWO2UD.png Can you explain greater what is happening, please? Thanks
    in Cookie banner Comment by Phil February 2022
  • Please, try the following one: #Subheader{    background-color: #000!important; } Thanks
    in subheader Comment by Phil February 2022
  • Do you mean the sticky header? If yes, then you would have to write a custom CSS code and place it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Thanks
    in solved please delete :) Comment by Phil February 2022
  • Hi, The option to change that is placed in Betheme -> Theme options -> GDPR & Cookies -> Design. https://forum.muffingroup.com/betheme/uploads/889/U9ZIDOXP5AZV.png Thanks
    in changing colors of cookie pop up Comment by Phil February 2022
  • @ideje, I have checked the folder where the icons should be placed, and it is empty. Most probably they are blocked by your server. Please, contact your hosting provider, and ask to look at the server logs what block them, and to resolve this issue.…
    in Can't install icomoon icons/fonts Comment by Phil February 2022
  • Something blocks the Webp images on your website. I have imported the Blogger 3 demo where we did not use the Webp files extension yet, and all images were imported correctly. The Slider Revolution ones were visible because they were imported differ…
    in BeAgency 7 not importing all content. Comment by Phil February 2022
  • If this error appears only with this plugin, unfortunately, we are not able to help as we do not support it. Best regards
    in Theme compatibility with PHP 8+ version Comment by Phil February 2022
  • What about the server logs? There are no errors? Please send FTP access also thru the contact form http://themeforest.net/user/muffingroup#contact. Remember to attach a link to this forum discussion. Thanks
    in BeAgency 7 not importing all content. Comment by Phil February 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Checkout succes page Comment by Phil February 2022
  • Can you attach a link to your website, please? Thanks
    in subheader Comment by Phil February 2022
  • Hi, You can put these flat box elements in two different wraps and set the padding value for them. https://forum.muffingroup.com/betheme/uploads/523/1135GFJF1KGS.png If this solution does not suit you, please, attach a link to your website and a scr…
    in Aligning elements in the middle of a wrap without the use of placeholders Comment by Phil February 2022
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