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Phil

Phil

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Phil
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  • I have deactivated the Layer Slider, and I was able to update it then through Betheme -> Install plugins. Now, this plugin is up-to-date. Thanks
    in Layer slider can not be updated Comment by Phil February 2022
  • Can you show me what spacing you are talking about on a screenshot, please? When you use the code I have sent you, all menu items in two lines will be in one line, and spacing between all will be the same. Thanks
    in Header Builder Mobile Menu Spacing Problem Comment by Phil February 2022
  • Ok, now I was able to access it. Please, contact your hosting provider, ask to change them: max_execution_time to 300 max_file_uploads -> 60 and after that, check if the problem persists. Thanks
    in Impossible to import pre-built Website Comment by Phil February 2022
  • There was a widget in Plugin | WooCommerce that caused this problem. After I removed it, I was able to save the widgets. https://forum.muffingroup.com/betheme/uploads/600/ZBJVS2RYAOL5.png Thanks
    in widget_mfn_woo_attributes Comment by Phil February 2022
  • Maybe you do not see the changes because the value you choose is close to the original one. Please, see the following screenshot: https://forum.muffingroup.com/betheme/uploads/597/8FIMQ6O9TMQ6.png Your custom class and CSS for it are visible in the …
    in Contact number active for mobile Comment by Phil February 2022
  • The license key is not registered for that website, and I was not able to access the theme options. Can you register your license there for a while, please? You can also send me dashboard access to a website where the license is registered. Thanks
    in WPML media translation not working in your plugin Comment by Phil February 2022
  • Unfortunately, I was not able to reproduce this issue. None of your pages loaded longer than 5sec for me. https://forum.muffingroup.com/betheme/uploads/033/R8G4VNIR17NM.png Please, go to Betheme -> Theme options -> Performance, Disable the Goo…
    in Slow loading of Pages and Posts in the backend Comment by Phil February 2022
  • Hi, Please, go to Betheme -> Theme options -> Global -> Advanced, and choose Content top padding: Hide. https://forum.muffingroup.com/betheme/uploads/173/OMHMXL09IVN7.png After, check if the white space disappears. Thanks
    in Covering the top of the page Comment by Phil February 2022
  • Hi, 1) Please, use the following CSS code: #Top_bar:not(.is-sticky){    padding-top: 10px!important; } 2) .offer_thumb .slick-slide .no_line{    margin-top: 100px!important; } Thanks
    in Padding above menu bar Comment by Phil February 2022
  • I can see that you are using the Slider Revolution. Instead, please, create a testimonials slider like on the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-a-testimonials-slider/ Thanks
    in Testimonials Slider Comment by Phil February 2022
  • Hi, Please, add class scroll to the menu item. If you do not see a CSS classes field, open the Screen Options, and check it. https://forum.muffingroup.com/betheme/uploads/121/00G373DCPD9U.png Thanks
    in smooth scroll Comment by Phil February 2022
  • Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance …
    in Disable Google Fonts Comment by Phil February 2022
  • Please, disable the AJAX option from WooCommerce -> Settings -> Product because now I cannot add anything to cart, so I cannot see the cart layout. https://forum.muffingroup.com/betheme/uploads/303/K3H720EI2C26.png Thanks
    in Page Format has changed after Betheme Update Comment by Phil February 2022
  • Hi, Your pages have a different link structure than the one you used for the button. https://forum.muffingroup.com/betheme/uploads/772/XPI6ML48IA3M.png This is the correct link for the About page. If you want to change that to the structure you put …
    in Page link Comment by Phil February 2022
  • Hi, Please, edit this portfolio post, and there you will be able to change the Header image. https://forum.muffingroup.com/betheme/uploads/628/8OX91XQL0U03.png And you can change the author in the right options sidebar. https://forum.muffingroup.com…
    in Header? Change Comment by Phil February 2022
  • Do you have maintenance mode enabled on your server? Because this is what I see when I try to check your pages: https://forum.muffingroup.com/betheme/uploads/105/1RZ77P5NHH4T.png Can you disable it, please? Thanks
    in Slider Revolution not showing on website Comment by Phil February 2022
  • There is no option to enable that functionality. However, you can post your suggestion on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks
    in Display side cart module, show the "Continue shopping" button ? Comment by Phil February 2022
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in Cant scroll anymore if i want to edit a post or a page. Comment by Phil February 2022
  • I am glad I could help. ? I hope that the rest of your work will go flawlessly. ? Best regards
    in Can't find how to Comment by Phil February 2022
  • Sorry, but the login credentials you have sent are not working. Can you, please, send the correct ones privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the…
    in Testimonials Slider Comment by Phil February 2022
  • You forgot about the dot at the beginning of the class name. When you add it, all should be fine. It should look like that: .numurs{ font-size: 40px!important; } Thanks
    in Contact number active for mobile Comment by Phil February 2022
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
    in WPML media translation not working in your plugin Comment by Phil February 2022
  • One of your unsupported plugins is the root cause. I have disabled all of them except the ones we support, uploaded an image 1920x1275px, and it was not resized (before disabling plugins, the same image was resized to 1600x583). Thanks
    in Images are being auto resized Comment by Phil February 2022
  • I have created a new page Muffin Test, placed there pre-built section, imported the page content with a single page import, and the error message you mentioned did not appear. Can you tell me what steps you did, so I can reproduce them, please? Tha…
    in Showing error: Download page preset designs from preview Comment by Phil February 2022
  • Betheme has only basic options for SEO. If you want to extend that and have more control over it, I recommend using personalized plugins, such as YOAST. https://yoast.com/ Thanks
    in Subpages not showing in Google Search Comment by Phil February 2022
  • Can you tell me how did you create this page, please? Did you use some third-party plugin or script? Best regards
    in Product Problems Comment by Phil February 2022
  • Please, turn off all of the plugins, refresh your cache, and check the problem then. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Portfolio Items Padding Issue Comment by Phil February 2022
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…
    in corrupted license Comment by Phil February 2022
  • If you put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS, it will widen your menu, and menu items that are long, will be displayed in one line. .mobile .mhb-menu .menu li ul li, .mobile .mhb-menu .menu{   …
    in Header Builder Mobile Menu Spacing Problem Comment by Phil February 2022
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in widget_mfn_woo_attributes Comment by Phil February 2022
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