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Phil

Phil

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Phil
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  • I have restored a revision on your homepage, updated it, and everything went back to normal. Can you check it, please? If this will happen again, please, let me know, and tell me what you did meanwhile. Thanks
    in Can't find how to Comment by Phil January 2022
  • Some settings might import incorrectly when you install a pre-built website without a database reset. So, even when you set your pages back (especially the homepage), a 404 page still appears? If yes, please send us WordPress dashboard access privat…
    in Impossible to import pre-built Website Comment by Phil January 2022
  • Hello, Please, go to Settings -> Reading, and check if you have Homepage set correctly. https://forum.muffingroup.com/betheme/uploads/790/V6Z3YLAJZUY8.png Moreover, go to WooComemrce -> Settings and see if all shop pages are set correctly. htt…
    in Impossible to import pre-built Website Comment by Phil January 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Plugin Issue Comment by Phil January 2022
  • Hello, If you want to hide it, you will have to write a custom CSS code and place it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Please let me know if you need help with writing it, but I will need a link to your website. Th…
    in How to remove "Show cart" in new Side cart? Comment by Phil January 2022
  • Hello, Please, try to import this slider and assign it once again. Please, see the following link: https://support.muffingroup.com/faq/oops-slider-with-alias-slider-name-not-found-error/ Thanks
    in theme Honey Comment by Phil January 2022
  • Hello, Unfortunately, there is no option to add new icons to existing ones. You would have to edit the theme files, but we do not provide help with such customization. Thanks
    in Add other rrss in OUR TEAM muffin option Comment by Phil January 2022
  • Hi, 1) You can change the colors of your menu in Betheme -> Theme options -> Colors -> Menu. https://forum.muffingroup.com/betheme/uploads/825/BMU8SP898UX2.png 2) The line takes its color from the Active Link color. Therefore, if you would …
    in Header Colors Comment by Phil January 2022
  • Hello, 1) Custom fonts can be uploaded in Betheme -> Theme options -> Fonts -> Custom. https://forum.muffingroup.com/betheme/uploads/059/RYAH7DZBJ6NK.png 2) Theme colors can be set in Betheme -> Theme options -> Colors. https://forum.…
    in MuffinBuilder Questions Comment by Phil January 2022
  • Hello, That is great you found what was causing this issue. If you have any other questions or problems, feel free to ask. Thanks
    in Google Maps is not shown anymore Comment by Phil January 2022
  • I am glad that you found the root cause of your issue. If I can help you with anything else, please, let me know. Thanks
    in Fatal Error on Theme Options page Comment by Phil January 2022
  • Hi, To show the Action Bar for mobile devices, please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS. .mobile-header-mini #Action_bar{    display: block!important; } Thanks
    in Action bar issue responsive Comment by Phil January 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Images are being auto resized Comment by Phil January 2022
  • If you set the Muffin Builder visibility to Editor, then both Administrator and Editor should be able to access it. Thanks
    in Why Subscriber can edit with muffin builder ? Comment by Phil January 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Variable product in woocommerce not changing the main picture upon chosing variants Comment by Phil January 2022
  • That is great. ? If you have any questions or problems, feel free to ask. Thanks
    in The portfolio element cannot be saved or updated Comment by Phil January 2022
  • Hello, You can achieve that with the Action Bar. To set it up, please, go to Betheme -> Theme options -> Menu & Action Bar -> Action Bar. https://forum.muffingroup.com/betheme/uploads/803/ZU31KHM7RBFU.png The colors can be set in the Co…
    in Add a additional bar Comment by Phil January 2022
  • If you checked all things mentioned in the link I have sent you, you should contact your hosting provider to resolve this issue. You can also check if your Server Environment meets all requirements in Betheme -> System status. https://forum.muffi…
    in Can NOT installation Comment by Phil January 2022
  • The files you should look at are: theme-shortcodes.php in functions folder and class-mfn-builder-fileds in functions/builder folder Thanks
    in Our Team Instagram share button Comment by Phil January 2022
  • Hello, There is no option to set a subheader image for each product, but you can set a subheader image for a particular category by creating a template. You can see how to create templates in the following video tutorial: https://support.muffingroup…
    in Different subheader image product Comment by Phil January 2022
  • Unfortunately, I cannot recommend any plugins. You can try to replace the previous code I have sent you with the following one, and check if the display is better. .woocommerce .product div.entry-summary .cart{   flex-direction: column!important;   …
    in Page Format has changed after Betheme Update Comment by Phil January 2022
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in Plugins Wont Update Comment by Phil January 2022
  • Hi, Please, edit your page, and remove this section. https://forum.muffingroup.com/betheme/uploads/659/C85S0BNDS8E8.png Thanks
    in Disable Featured Weekly deals Comment by Phil January 2022
  • If you want to have the whole menu item clickable, please, head to the following topic: https://forum.muffingroup.com/betheme/discussion/39360/optimising-dropdowns-mobile#latest There you will find instructions on how to achieve that. Thanks
    in link in title and + in submenu Comment by Phil January 2022
  • Hi, I have checked your website on firefox on desktop, and the menu does not appear to me either. In the website source, I can see a class "loading" added to your top bar, which causes this issue. This class does not come from Betheme, and…
    in No menu in Edge and hamburger not working Comment by Phil January 2022
  • Hello, Please, see the following link, and check if the problem is not one of the things mentioned there. https://support.muffingroup.com/faq/pclzip_err_bad_format-10-error/ Thanks
    in Can NOT installation Comment by Phil January 2022
  • Please, switch to some free theme like Twenty Twenty, and check if the same thing happens. If the issue is present only with Betheme, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://the…
    in Elementor not loading (even after enabling safe mode) Comment by Phil January 2022
  • Hello, This part is an Action Bar. Please, go to Betheme -> Theme options -> Menu & Action Bar -> Action Bar, and there you can edit it. https://forum.muffingroup.com/betheme/uploads/813/9XKSOC3EYNE4.png Thanks
    in Unsure where to edit 'have any questions' section above the main menu Comment by Phil January 2022
  • Hi, The link you have sent is showing me only this: https://forum.muffingroup.com/betheme/uploads/424/3TZ9MRVGQSXJ.png Are you sure that you attached the correct link? Can you also attach a screenshot showing your issue, please? Thanks
    in WPML media translation not working in your plugin Comment by Phil January 2022
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in update Comment by Phil January 2022
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