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Phil

Phil

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Phil
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  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check that. Notice! Please attach a link to this forum discussion. S…
    in Portfolio Shortcode in Tabs Comment by Phil January 23
  • Here you go: #Top_bar .menu .menu-item .sub-menu .menu-item:hover{  background-color: #f0f; } Best regards
    in Sub menu settings Comment by Phil January 23
  • Hi, Can you attach a short video showing what you refer to, please? It would also be great if you could tell how you would like it to be resolved or what your expected behavior is. Thanks
    in Menu is too jumpy for a cursor Comment by Phil January 23
  • The newest credentials you sent works properly, thanks. There are products in this category, and this option takes the information from here: https://forum.muffingroup.com/betheme/uploads/905/J8JKUDN0PSIJ.png The problem is that two of these product…
    in Empty categories with BeBuilder Comment by Phil January 23
  • Hi, This option is not accessible through BeBuilder, so if you want to add an excerpt, you must edit the page through WP Editor. Best regards
    in "Text excerpt" in BeBuilder Comment by Phil January 23
  • We do not have direct influence over the various testing algorithms used by different tools. We primarily rely on Google PageSpeed Insights for our optimizations for two main reasons: Comprehensive Diagnostics: It provides highly detailed technical …
    in Compatiblity Betheme with Flyingpress Comment by Phil January 23
  • Hi, The Submenu has the same font size as you set for the Content: https://forum.muffingroup.com/betheme/uploads/883/4VK01G7J8CRF.png Indeed, there is no setting to set a background on hover. To do that, you should either write a custom CSS code or …
    in Sub menu settings Comment by Phil January 23
  • Unfortunatelty it is not possible to achieve that with this header style. As a workaround, you can create an Action Bar as a first section on your page/s. Best regards
    in Creative header layout with action bar above Comment by Phil January 23
  • 1) You can decrease side padding for the button on mobile view: https://forum.muffingroup.com/betheme/uploads/705/18F716LE1K19.png 2) Your images have a transform set to scale up. Edit this element, go to Advanced -> Transform, and set ScaleX and…
    in The "Add to Cart" feature on my mobile device is overlapping and the product images are a bit small, Comment by Phil January 23
  • In your last message you still did not attach FTP access. Anyway, did you change settings in the WPML? I noticed that almost all Custom Fields Translations are set to "Don't translate": https://forum.muffingroup.com/betheme/uploads/284/1TW…
    in WPML with BeBuilder Templates and CPTs Comment by Phil January 23
  • Hi, The home page of this demo uses Slider Revolution, which is why the single-page import does not work. Please import the slider only by following the steps from this link: https://support.muffingroup.com/faq/how-to-install-demo-sliders-using-revo…
    in Single page import option not working in BeBuilder Comment by Phil January 23
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in Filters not being applied to Portfolio Comment by Phil January 23
  • Sorry, I did not see that you edited your message, and if I remember correctly, the last time I saw it was just "Thank you!". In the future, it is better to send another message with additional info rather than editing the existing message…
    in Portfolio Shortcode in Tabs Comment by Phil January 23
  • To help clarify why the animations aren't appearing as expected: the sidebar is actually loaded immediately when the page starts. It is present in the site's code (DOM) from the very beginning; it is simply positioned outside the visible window (off…
    in Sidebar Animation Not Working Comment by Phil January 23
  • I can see that it is changed. https://forum.muffingroup.com/betheme/uploads/652/VVHY4FXKFSVB.png Did you handle this in the meantime? Best regards
    in Sticky menu background color Comment by Phil January 23
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in TOC on shop page issue Comment by Phil January 23
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Creative header layout with action bar above Comment by Phil January 23
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Thanks
    in Errore: Forbidden You don't have permission to access this resource. Comment by Phil January 23
  • We hope to release it in the upcoming update, which should be available at the beginning of February. Best regards
    in Query Loop Issue: Multiple wraps displaying incorrect number of posts Comment by Phil January 23
  • Hi, You have a line-height set to 1px assigned to the button: https://forum.muffingroup.com/betheme/uploads/362/WXJQ71KX09ZH.png It seems that it is set through the style tab. Please check the typography for that element. https://forum.muffingroup.c…
    in The "Add to Cart" feature on my mobile device is overlapping and the product images are a bit small, Comment by Phil January 23
  • Do not you have any cache on your server? This might be the reason why results vary so much. Can you verify it, please? If there is any cache on the server, please disable it, so we can recheck that. Best regards
    in Compatiblity Betheme with Flyingpress Comment by Phil January 23
  • Have you already configured this plugin on the website you sent access to? I have checked that with GTmetrix and PageSpeed Insights, and checked the results: with plugin active https://forum.muffingroup.com/betheme/uploads/272/1UG17B1MEYPF.png https…
    in Compatiblity Betheme with Flyingpress Comment by Phil January 22
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. Thanks
    in BeTheme Slider issue: images not visible in Media Library and slides not rendering Comment by Phil January 22
  • This color is the same as set in Betheme -> Theme options -> Colors -> Header: Top Bar Left background: https://forum.muffingroup.com/betheme/uploads/465/YXXDPQ07R37T.png If you want to change it for a mobile header only, you will have to e…
    in Sticky menu background color Comment by Phil January 22
  • The Sidebar menu template is loaded immediately with the page load, but it is just placed off-screen. It means that animations trigger right away when the page loads, and they are not visible when the sidebar is opened. Unfortunately, animations wil…
    in Sidebar Animation Not Working Comment by Phil January 22
  • Hi, In your place, I would use a template for that, build the list using Query Loop, and display these texts using ACF. With ACF, you can create custom fields for calories, protein, etc., and then display them in Query Loop in Archive with the dynam…
    in Blog Post info below the image Comment by Phil January 22
  • We are planning to release an update at the beginning of the Februrary. Best regards
    in Query Loop: No Results Message Comment by Phil January 22
  • When you skipped the database reset, some post/page/image was incorrectly assigned a popup template displayed on your website. We had to remove it. Best regards
    in Pop-up issue Comment by Phil January 22
  • I have not received a second message from the person who manages the mailbox. Could you resend it, please? Thanks
    in Compatiblity Betheme with Flyingpress Comment by Phil January 22
  • It means that this color is set directly in the Slider. Let me import that slider, and I will send you where it is adjustable. Best regards
    in Unable to change grey background in Mining 2 homepage Comment by Phil January 22
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