Phil
Phil
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- Phil
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance b…
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Hello, Please, update the Betheme to the newest version, and your issue will be gone. Thanks
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Hi, If you use jQuery filtering, it is best to set as high a Project Number as possible. https://forum.muffingroup.com/betheme/uploads/299/YJ8JTPG8FYBX.png I have set it to 99, and as you can see, all posts between different categories are visible. …
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Hello, Are you changing it in Betheme -> Theme options -> Global -> Logo? https://forum.muffingroup.com/betheme/uploads/979/OIQ7XR0UYL6N.png Notice that the default logo will be set if you leave these fields blank. If you do not want to hav…
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Hi, Please, go to Betheme -> Theme options -> Global -> Sliders, and there you will be able to set the duration time between slide changes. https://forum.muffingroup.com/betheme/uploads/523/SOWUQAZB45YX.png Thanks
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Did you add it as a submenu in the Appearance -> Menus? Like on the following screenshot: https://forum.muffingroup.com/betheme/uploads/556/1WYTGB7CEH7C.png Thanks
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You are welcome. If you have any other questions or problems, feel free to ask. Thanks
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Did you try following the tips from the link I have sent you and adjusting settings in the Performance tab? It mostly depends on how you created your website. Look at the following GTmetrix test for the demo created with our theme. https://gtmetrix.…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Sorry, but I cannot recommend anything else. If you need advanced help with your website customization, I suggest checking the following link: https://wpkraken.io/?ref=muffingroup Thanks
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No, I still cannot access your website. Tested with different devices, browsers, and internet connections, but the same error message appears. Can you contact your hosting provider and ask them about it, please? Best regards
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Hey, Please send us WordPress dashboard access and license key privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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The problem has to be with the slider itself. I have activated another theme (Twenty Nineteen), and the same thing happened, so it means it is not Betheme related. https://forum.muffingroup.com/betheme/uploads/914/1LGSPLO73VTS.png In that case, you …
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Your custom CSS mess the thumbnail display. To change the size of the images used in portfolio/blog, please navigate to theme options -> blog & portfolio -> featured image. Notice! Remember to use thumbnail regeneration after you make your…
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The problem is one of the plugins you use. I had to disable all plugins except Force Regenerate Thumbnails, use it to regenerate thumbnails. If this will happen again for you, turn off your plugins one by one, regenerate thumbnails each time, and se…
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Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…
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Sorry, but the login credentials you have sent are not working correctly. Can you check them, please? Thanks
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So everything works fine now? Please, let me know if I can help you with anything else. Thanks
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I can see that the thumbnails are the same size on both websites. https://forum.muffingroup.com/betheme/uploads/769/71JX2O51J3C8.png Did you handle it? I am not sure if I understood correctly what you want to achieve. Can you describe it to me in mo…
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You can try the Column Text item, or put it in the WordPress editor with the Shortcode block, but I cannot assure you that it will work. Thanks
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1) To adjust the mobile display, you will have to use the media queries. Please, check the following link on how to use it: https://support.muffingroup.com/how-to/how-to-customize-css-based-on-screen-size/ If you have problems with that, you will ha…
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This is a section where post navigation and featured image are supposed to show. You can remove it with the following CSS code: .single-post .section-post-header{ display: none!important; } However, notice that if you would like to show post navi…
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Hello, Please, go to Betheme -> Theme options -> Colors -> General, and check if you have Custom Skin selected. If you already have it, please, attach a link to your website so we can check it out. If the page is offline(localhost), then ou…
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Hello, Thank you for noticing. The fix for this issue is already available. Please, update your Betheme, and all will be fine. Thanks
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Hello, Thank you for noticing. The fix for this issue is already available. Please, update your Betheme, and all will be fine. Thanks
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Hello, Thank you for noticing. The fix for this issue is already available. Please, update your Betheme, and all will be fine. Thanks
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The error message refers to the WordPress file, not Betheme, so, unfortunately, I cannot help you with that. You should contact WP support instead. Thanks
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Hi, That is great you found a solution to your problem. If I can help you with anything else, please, let me know. Thanks
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I am glad I could help. If you have any other questions or problems, please, let me know. Thanks