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Phil

Phil

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Phil
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  • I can see that you do not have the newest version of Betheme. Please, update it, and check if the problem persists. Thanks
  • Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
  • Yes, It can be hidden in the BeCustom in Built-in features. https://forum.muffingroup.com/betheme/uploads/848/GFYPI0BSBHL4.png Best regards
  • Sorry, my bad. This phone number was placed there with an Appearance -> Menus Social Menu Top. https://forum.muffingroup.com/betheme/uploads/699/DSL85C1I770I.png Thanks
  • 1) Your max input time and max input vars values are a little low. https://forum.muffingroup.com/betheme/uploads/344/CTKIFYITKEYV.png Please, contact your hosting provider to increase them: max input time to 180s max input vars to 5000 2) About the …
  • To the menu, you can add icons, as I suggested in my first message. You can use icons shortcodes and <a> tag in the Footer. https://forum.muffingroup.com/betheme/uploads/202/8GFMVMJLD157.png https://muffingroup.com/betheme/elements/icon/ Thanks
    in Social menu Comment by Phil January 2022
  • Hello, Cart icon can be displayed only in the header. You can add a cart widget, but it is not an icon, and its displays a products list from the cart. You can hide the cart icon on your website except for particular pages with a custom CSS code. Le…
  • For decreasing the space between the menu items in the mega menu, please, use the following code: .mfn-megamenu li ul li a{    padding-top: 5px!important;    padding-bottom: 5px!important; } To add a bold title at the top, replace "-" with…
  • I have imported this demo, but it is working correctly for me. Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be t…
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Moreover, please, attach a screenshot of…
  • Hello, The section that contains these wraps has an equal height of wraps option enabled, and it is the root cause. When you uncheck this option for the section, your problem should be gone. https://forum.muffingroup.com/betheme/uploads/667/0D26799C…
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
  • Ok, now I was able to access your website. It seems that one of the unsupported plugins causes this issue. I have deactivated all plugins except supported ones, and the cart displayed only one image. Thanks
  • Hi, Please, open your slider, and adjust the display for the mobile view. https://forum.muffingroup.com/betheme/uploads/138/MWVK6YI6XPI7.png Thanks
  • Now I can access your PHPINFO file, and yes, the value I mentioned is increased now. https://forum.muffingroup.com/betheme/uploads/947/7D7B799EKOAW.png However, max input time is not increased, but if the issue is gone, then there is no need not to …
  • You do not see a button in Betheme -> Dashboard to update the theme? https://forum.muffingroup.com/betheme/uploads/344/597HIYFRWQS2.png Please, check if you have at least one update in Dashboard -> Updates, update anything, and check if Bethem…
  • Hello, The text at the very bottom of the Footer can be changed in Betheme -> Theme options -> Footer. https://forum.muffingroup.com/betheme/uploads/144/TQU7GS86KWZD.png The icons come from Theme options -> Social or are created with a menu…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hello, Please, go to Betheme -> Theme options -> Global -> Advanced, and from HTML table dropdown menu, choose Auto Responsive. After, check if the display is correct. Thanks
  • https://forum.muffingroup.com/betheme/discussion/comment/209071#Comment_209071 You probably did not attach a link to this forum discussion. This: https://forum.muffingroup.com/betheme/discussion/61849/cell-borders#latest Please, send a message once …
  • Hello, It seems that the problem is not Betheme but Flatsome related. https://forum.muffingroup.com/betheme/uploads/125/84P9WOGSR7QA.png In that case, I am not able to help you. Thanks
  • Hello, The link you have sent is not working. Can you check it, please? Thanks
  • Hello, The option to change the Footer background color can be found in Betheme -> Theme options -> Colors -> Footer. https://forum.muffingroup.com/betheme/uploads/386/384VQ7DXEJTL.png Thanks
  • The credentials you have sent are not working. https://forum.muffingroup.com/betheme/uploads/908/D9OMELMD4EG6.png Can you check them, please? Thanks
  • I am glad that I could help. If you have any other questions or problems, feel free to ask. Thanks
  • It is caused, by your custom CSS code assigned to the last section. Look at the following screenshot for a better understanding: https://forum.muffingroup.com/betheme/uploads/653/0DGQMHR0JYD4.png Thanks
  • Please, put the following code in Betheme -> Theme options -> Custom CSS & JS -> CSS. .wpcf7-form.init .wpcf7-spinner{    display: none!important; } Thanks
  • This number has a font-size set with inline CSS. https://forum.muffingroup.com/betheme/uploads/139/PL7JWYF6MM28.png You can add a class to this h3 tag, decrease its font size and increase line height for mobile display with the following CSS code: @…
  • It says that I do not have permission to access this resource. https://forum.muffingroup.com/betheme/uploads/141/08OTMSLKDNWS.png However, if you can access it, please, find max input time and max input vars values and check if the first one is set …
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
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