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Phil

Phil

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Phil
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  • Hello, So it should be a full-width website or a boxed one? Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
    in Website changes from full screen to narrow display on the PC. Comment by Phil January 2022
  • Hello, If you follow the steps from the following tutorial, your header should automatically replace the header from Betheme. https://elementor.com/blog/header-footer-builder/ Thanks
    in want to use Elementor Header Comment by Phil January 2022
  • Are there any steps to reproduce this issue? I have entered your dashboard, created a new single portfolio project (Muffin Test), added content to it, modified content, and all these actions worked without any problem. Thanks
    in The portfolio element cannot be saved or updated Comment by Phil January 2022
  • Hi, I can see that you do not have the newest version of Betheme. Please, update it, and check if the problem persists. If this will not help, please, turn off all of the plugins, if you are using a child theme, switch to parent, refresh your cache,…
    in Logo problem Comment by Phil January 2022
  • The image with Photographer is set to be a background of the first section, and you can change it in the section options. https://forum.muffingroup.com/betheme/uploads/743/QF24T9FOCIZR.png https://forum.muffingroup.com/betheme/uploads/358/3ZZ8D2A190…
    in Make blog image the same in blog as in the "featured image" Comment by Phil January 2022
  • I can see that your server settings do not meet the theme (and WP) requirements. https://forum.muffingroup.com/betheme/uploads/468/2NLHJM4NU1PS.png https://forum.muffingroup.com/betheme/uploads/192/FJ0BMD8X62C8.png Please, contact your server admini…
    in Altering colors on theme options does not alter on pages. BeTheme page builder components missing Comment by Phil January 2022
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in Section display error Comment by Phil January 2022
  • 1) I do not see the world on your website anymore. Do you still need help with it? 2) Please try to put this content between <div> tag with section_wrapper class. https://forum.muffingroup.com/betheme/uploads/836/7Y4BZWG6YOSJ.png 3) Please go …
    in Cell Borders Comment by Phil January 2022
  • To change the font size for the Mega Menu, you need to put the following code in Betheme -> Theme options -> Custom CSS & JS -> CSS. #menu .mfn-megamenu .menu-item span{    font-size: 20px!important; } The menu items are not equal becau…
    in How to build MEgaMenu Comment by Phil January 2022
  • Hello, Please, head to the following link, and check if the root cause is not listed there. https://support.muffingroup.com/faq/pclzip_err_bad_format-10-error/ Thanks
    in Becustom installation error Comment by Phil January 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
    in Not allowed to access this page Comment by Phil January 2022
  • Hello, API Tool is for deregistering licenses only. So this message appears because this license key is not used anywhere yet. You can register the license key only through Betheme -> Dashboard in your website's WordPress panel. https://support.m…
    in Error while Updating the old BeTheme Comment by Phil January 2022
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in Revolution Slider will not update Comment by Phil January 2022
  • Hello, Please, check the following video tutorial to ensure that you do all steps correctly. https://support.muffingroup.com/video-tutorials/how-to-import-pre-built-websites/ Thanks
    in Pre-built website not displaying as shown Comment by Phil January 2022
  • Hello, You do not have to use the newly purchased code because the Betheme license and its update are a lifetime. The only support is periodic. However, if you have any problems or error messages with theme updates, please, let me know. Thanks
    in update the theme Comment by Phil January 2022
  • Unfortunately, I cannot help you more, because we do not support this plugin. We cannot recommend any plugins other than the ones we support. You can find the list on this page, in the sidebar: https://themeforest.net/item/betheme-responsive-multipu…
    in Page Format has changed after Betheme Update Comment by Phil January 2022
  • All these things are stored in the database. If you did not modify your database, no content will be lost. Thanks
    in I can not add prebuilt websites Comment by Phil January 2022
  • Sorry, but we do not help with file customization. In that case, you should contact your web developer. Thanks
    in change icon and modify link ; custom in action bar Comment by Phil January 2022
  • 1) If you want to set your own colors in Theme options -> Colors, then yes, Custom Skin needs to be selected. 2) Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/…
    in Altering colors on theme options does not alter on pages. BeTheme page builder components missing Comment by Phil January 2022
  • I have noticed that there is an error message when I tried to add the pre-built section. This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingr…
    in I can not add prebuilt websites Comment by Phil January 2022
  • Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS. .woocommerce .product div.entry-summary .cart{    flex-direction: column!important; } Thanks
    in Page Format has changed after Betheme Update Comment by Phil January 2022
  • It is the Action button. Its color can be changed in Betheme -> Theme options -> Global -> Buttons. Thanks
    in Classic Header Problem Comment by Phil January 2022
  • Sliders can be added and removed in the page options. https://forum.muffingroup.com/betheme/uploads/648/K5KE529827O3.png If you do not want to remove but modify it, you should use the Slider Revolution plugin. Thanks
    in First section does not appear in Muffin Builder Comment by Phil January 2022
  • Hello, Your images are square and that is why they do not fill the whole box. You should use wider images instead. Best regards
    in Zoom box image does not cover zoom box area Comment by Phil January 2022
  • Your server settings seem to be okay. Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us WordPress d…
    in I can not add prebuilt websites Comment by Phil January 2022
  • I am glad that you found it. Please, let me know if I can help you with anything else. Thanks
    in Blog and Video Comment by Phil January 2022
  • This editor takes its styles from WordPress (where headings are bolded), and unfortunately, this cannot be modified, cause this part does not come from us. Best regards
    in Visual Editor not showing Comment by Phil January 2022
  • Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ We send answers 3 times per day the forum. Tha…
    in I can not add prebuilt websites Comment by Phil January 2022
  • Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Thanks
    in How to update the existing Homepage Comment by Phil January 2022
  • Hello, 1) Please, go to Betheme -> Theme options -> Shop -> Single product, and there you will find an option to disable this effect. https://forum.muffingroup.com/betheme/uploads/659/KZ61BVV9M99X.png 2) Please, try the following CSS code: …
    in single product page Comment by Phil January 2022
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