Phil
Phil
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- Phil
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Comments
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hello, Are you sure you put the correct username and purchase code in the proper order? https://forum.muffingroup.com/betheme/uploads/161/2L4FTMOMGTF5.png The most common mistake is putting the username first and the purchase code after. Best regar…
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Hi, Purchase codes (license keys) are not included for plugins bundled into the theme. It’s because of the Themeforest license & agreements. This applies to all themes, of course. However, there is no need to use this code because the plugins ar…
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Hello, Please, go to Betheme -> Theme options -> Shop -> General, disable Custom Variations Swatches, and check if the problems persist. https://forum.muffingroup.com/betheme/uploads/377/M3BS7MPGBY92.png Thanks
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Hello, Please, go to WooCommerce -> Settings -> Products, uncheck the AJAX option, and see if the problem persists after that. https://forum.muffingroup.com/betheme/uploads/822/TPBU8RROO1TS.png Thanks
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1,3) Sorry, but I do not see any accordion on your website. Did you remove it or have it on some subpage? 2) Go to Betheme -> Theme options -> Global -> Advanced, and unselect the Shadows checkbox. https://forum.muffingroup.com/betheme/uplo…
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Hello, Can you explain in more detail what you are referring to, please? Do you mean the button under the single products, in the top bar, or others? It always helps to attach a link to your website and a screenshot showing what you are talking abou…
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Hello, Please, head to the following link, and check all things listed there: https://support.muffingroup.com/faq/pclzip_err_bad_format-10-error/ Thanks
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Hello, Please, put the following CSS code in the Custom CSS section for that page. .column_attr table *{ border: none!important; } https://forum.muffingroup.com/betheme/uploads/162/W3VEUD392JTL.png Thanks
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Hello, If you want to import the pre-built website without losing all content, you already have, please, skip the database clearing process in demo installation. https://forum.muffingroup.com/betheme/uploads/247/WM3KIL97QTCT.png Thanks to that, all …
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Hello, There is no setting for that. To accomplish it, you should use images of the same size. Thanks
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Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-an-offer-slider/ It shows an old builder, but the process of making creating is still the same. Thanks
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The update for WPBakery will be available today. Thanks
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We will take a look at this too, and the fix for it should be available in the next update. Thanks
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Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Your slider has to be misconfigured somewhere. I have imported it to my testing website, and the same thing happened. Moreover, other sliders I have checked on the testing page (Muffin Test) were working correctly. I recommend recreating this slider…
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The horizontal position has different width values, and browser can recognize it differently. I can only recommend test another Parallax plugin in Betheme -> Theme options -> Addons & Plugins -> Addons. https://forum.muffingroup.com/bet…
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It depends on the device. Some smartphones support parallax, but some do not. Unfortunately, it is something we cannot do much about. Best regards
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Hello, Please, go to Betheme -> Theme options -> Shop -> Products list, and switch the Mobile layout to two columns. https://forum.muffingroup.com/betheme/uploads/324/T3BFIO10HOUT.png Thanks
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Hello, Sorry, but we have tested neither of these plugins, and we do not know how do they work. You will have to test them on your own. Best regards
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I am happy I could help. If is there anything else, please, let me know. Thanks
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Hey, You got this error because you are trying to install the wrong package. The theme file you are supposed to install is betheme.zip. More details about theme installation and mentioned stylesheet error you can find below: https://help.market.enva…
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Hello, Can you show me what are you referring to, please? It would be best if you attach a screenshot showing it. Thanks
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Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
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I was checking on the verticall view. https://forum.muffingroup.com/betheme/uploads/888/TS1UR256NJAH.png https://forum.muffingroup.com/betheme/uploads/308/DOS8EARDO9SG.png As you can see the bottom part is cut because of the parallax. Can you tell …
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Hello, 1) Do you mean the Archive and Categories appear on your footer? If yes, they come from the footer widgets, and they can be removed in Appearance -> Widgets. https://forum.muffingroup.com/betheme/uploads/377/L7V1UFXTV4L2.png 2) Please, dea…
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CSS code to change that will not be enough because JS calculates the width of all slides. So if you change only the CSS, there will be space after the last slide. To change it, you would have to modify the theme files, but we do not provide help wit…
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To achieve that, you would have to use some third-party plugin, but we cannot recommend any plugins other than the ones we support. You can find the list on this page, in the sidebar: https://themeforest.net/item/betheme-responsive-multipurpose-word…
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Hello, Please, go to Betheme -> Theme options -> Blog & Portfolio -> General, and swtich the Pagination type to Shortened list. https://forum.muffingroup.com/betheme/uploads/383/AUUCBVOJDPKQ.png Thanks
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Hello, Please, use the Builder -> SEO option from the builder. You can find more information under the following link: https://support.muffingroup.com/faq/builder-seo/ Thanks