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Phil

Phil

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Phil
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  • Hello @nightlygroup , Please share with us your PHPINFO file because system status might be fooled by Local Value. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Also…
  • Please, check the following link, and ensure that you do all steps correctly. https://support.muffingroup.com/documentation/installation-updates/ If after that you will still have problems, please send us WordPress dashboard access privately thru th…
  • Hello, Did you handle it? I have tested it with the Samsung S9 and iPhone 12, and Parallax works as it should. Best regards
  • I am always happy to help. If you have any other questions or problems, please, let me know. Thanks
  • Hello, To achieve that, you can use the Action Bar. Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/workshop-custom-header-1/ Especially pay attention in 0:40. Thanks
    in top slogan Comment by Phil December 2021
  • Please, check the following link, and ensure that you do all steps correctly. https://support.muffingroup.com/documentation/installation-updates/ Moreover, please share with us your PHPINFO file. If you do not know how to do it, please check this to…
  • We do not support this plugin, so we do not know how it works, and our theme is not specially adapted to work with it. If you want to use the Loco translate you should contact the plugin author about your issue as I suggested. Thanks
  • I am glad that you resolved it. Please, let me know if I can help with anything else. Thanks
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
  • Hello, Did you use the Duplicator plugin for website migration? If not, please, use it. We used it many times, and we never had problems with it. Thanks
  • Hello, It was created with the widgets in Appearance -> Widgets. Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-manage-footer-widgets/ Thanks
  • Hello, Please, try the following code: #Top_bar{ position: fixed!important; } The sticky header option should be disabled then. Thanks
  • I am glad that you found the root cause. If is there anything else, I can help you with, please, let me know. Thanks
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hello, The menu you created in Appearance -> Menus do not appear there? Please, turn off all of the plugins except Header Builder, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and re…
  • Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You …
  • Please, use the following code: .products .image_frame{    -webkit-box-shadow: 8px 8px 24px 0px rgba(66, 68, 90, 1); -moz-box-shadow: 8px 8px 24px 0px rgba(66, 68, 90, 1); box-shadow: 8px 8px 24px 0px rgba(66, 68, 90, 1); } Thanks
  • Hello, Did you handle it? I have checked your website, and I do not see this problem. https://forum.muffingroup.com/betheme/uploads/004/NPPU21C7RHJJ.png Are there any steps to reproduce? Thanks
  • Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can …
  • Hello, Sorry, but I quite do not understand what Muffin plugins you are talking about. Do you men plugins under Betheme -> Install Plugins? https://forum.muffingroup.com/betheme/uploads/054/XLHJUG69MJRB.png Can you describe in more detail what is…
  • As I said, I have passed this information to the dev team, and we will take a closer look at it. We will try to resolve this as soon as possible. Thanks
  • Hello, You can achieve that by writing a custom CSS code and placing it in Betheme -> Theme options -> Custom CSS & JS -> CSS. If you need help with writing it, please, let me know, but I will need a link to your website. Thanks
  • Hello, Variations for free themes work differently than for Betheme. Changing it would require file modification, but we do not provide help with such customization. However, I have passed this information to the dev team, and we will take a closer …
  • The Single Product, Accordion style problem, is resolved in the recent update. Thanks
  • Hello, Do you mean the sticky logo size? The regular logo looks pretty big. https://forum.muffingroup.com/betheme/uploads/189/2KP8DCWO33MS.png To increase the sticky header size, please, try the Overflow Logo and Remove max height & padding for…
  • We released the update which should fix this warning. Please, update your Betheme to the newest version. Thanks
  • I have contacted the dev team, but they still did not figure it out. If I will have new information I will let you know. Best regards
  • Hello, Can you tell me what version of WP and PHP do you have, please? Are you using a child theme? Best regards
  • Hello, To change the background of it, please, go to Betheme -> Theme options -> Colors -> Content. https://forum.muffingroup.com/betheme/uploads/138/SEGWP87BJFGD.png But if you want to change text margin, alignment, etc., you will have to …
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