Phil
Phil
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- Phil
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Comments
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hello, Navigation menu width for Full Width option disabled is the same as Site width in Betheme -> Theme options -> Global -> General. https://forum.muffingroup.com/betheme/uploads/292/7WOCC8XPOHZ5.png So if you increase this value, the wi…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Also, please share with us your PHPINFO file. If you do not know how to do it, …
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Please, go to Betheme -> Theme options -> Global -> General, and switch the style to Simple. https://forum.muffingroup.com/betheme/uploads/799/CB6VUU52L596.png The color can be changed in Theme options -> Colors -> Elements. https://f…
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If you want to apply it for a single paragraph, you can use inline CSS like on the following screenshot: https://forum.muffingroup.com/betheme/uploads/782/7X7CR43O7IX2.png https://www.w3schools.com/css/css_howto.asp Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, Please, check if you do not have builder hidden in Betheme -> Theme options -> Global -> Advanced. https://forum.muffingroup.com/betheme/uploads/872/S9BZ653AC96Y.png Thanks
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Hello, Do you have any caching plugins enabled? If yes, please, disable them, refresh your browser cache, and check if the problem persists. Changing the logo in Theme options -> Global -> Logo should do the job. Thanks
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I got the admin rights back and located the root cause. In Betheme -> Theme options -> Blog & Portfolio -> Featured image, you had low dimensions placed for thumbnails (200x200px). I changed it to 400x400px, used Force Regenerate Thumbn…
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Hello, Thank you for your kind words. We are always happy to help. ? I also wish you Merry Christmas and Happy New Year from our team. ? Best regards
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I can see that you are using the Header Builder plugin, so you would have to modify its files. We do not provide help with file customization, but you can check the file /mfn-header-builder/functions/class-mfn-hb-items.php. Thanks
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Again we have no luck in reproducing this issue in our environment. It was tested with Windows and macOS on a couple of browsers. This is a very odd problem, and as we cannot replicate it. If you notice any steps to reproduce this problem, please, l…
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While I was doing some tests on your website, the user privileges for my account were changed suddenly. Can you change them to have the admin rights back, please? Thanks
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Removing the theme does not mean removing the whole website. Content stays where it is, and only theme files are replaced, so it does not affect SEO at all. Best regards
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We would appreciate it if you send credentials, for the Betheme development, so this issue will not affect your or other clients' websites. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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I can see that you removed the add to cart button. Do you still need help with it? https://forum.muffingroup.com/betheme/uploads/333/U7YEESLQZ9PP.png Moving the wishlist icon to a different place would require file modification, but we do not provid…
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Hi @zac2021, All things like pages, posts, menus, etc., are stored in the database. Therefore, updating the theme does not affect your website content and SEO. Best regards
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Hey, You got this error because you are trying to install the wrong package. The theme file you are supposed to install is betheme.zip. More details about theme installation and mentioned stylesheet error you can find below: https://help.market.enva…
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Hello, Please, use the <ul> tag instead. https://forum.muffingroup.com/betheme/uploads/333/TZDJNAWPY9Y1.png Thanks
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Hello, Unfortunately, no button or link would allow it. As a workaround, you can use the accordion item. https://muffingroup.com/betheme/elements/accordion/ If you would like to see such a button/link in the future updates, please, let us know on th…
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I am glad that you found it. Please, let me know if I can help you with anything else. Thanks
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Hello, You will not lose anything after the update because all things like pages, posts, menus, etc., are stored in the database. So the only situation when you could lose anything will be if you modify your database. However, version 17.3 is an old…
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Hello, I have downloaded this font and used it on my testing website, and it worked on Opera, Edge, Firefox, and Chrome. Can you send me a link to your website so that I can take a closer look at it, please? You can also tell me where did you downlo…
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Hello, You can put the following code, in the Custom CSS field for that page. html{ overflow: hidden!important; } https://forum.muffingroup.com/betheme/uploads/937/ZU29WK043WIG.png Thanks
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Hello, 1) At the moment I can see that you are using a Stack | Center header. Please, use the Stack | Left instead. https://forum.muffingroup.com/betheme/uploads/863/PPFW4192DPXU.png 2) You can set different logo for mobile display in Betheme -> …
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Hello, You can use the Slogan where you can put HTML <a> tag. https://forum.muffingroup.com/betheme/uploads/248/NBXMR8THYLS3.png Thanks
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
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Hello, There is no setting/option to achieve that. You would have to use some third-party plugin, but we cannot recommend any plugins other than the ones we support. You can find the list on this page, in the sidebar: https://themeforest.net/item/be…
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Hello, Are you using any external plugins for WooCommerce? Please, turn off all of the plugins, leaving only basic WooCommerce enabled, and check if the problem persists. Thanks