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Phil

Phil

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Phil
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  • First of all, you had selected builder template activated for this post. This template hides featured images, top navigation for next and previous posts, and a couple of other things leaving the builder content. I have switched it to default. https:…
    in Cannot show simple blog post without builder Comment by Phil December 2021
  • Please, use the following code, and check if the menu is pushed to the bottom with it. #Top_bar .logo{    margin-right: 0!important; } Place it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Thanks
    in Menu Font Size Comment by Phil December 2021
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Blog-Slider Images appear blurred Comment by Phil December 2021
  • Hello, Sorry, but I quite do not understand. Can you describe your question greater, please? The option to add the section ID is placed at the end of section settings. https://forum.muffingroup.com/betheme/uploads/030/XIQ4FX54FL2F.png Thanks
    in section id Comment by Phil December 2021
  • Hello, 1) Can you tell me what error appears when you update the plugins, please? Then, you can attach a screenshot of it (if the language is other than English, please, translate it for me). 2) What categories are you talking about? Shop, blog, or …
    in Updates Comment by Phil December 2021
  • Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Especially check if the root cause is not the snowflakes animation. Thanks
    in Main menu is no longer visible when scrolling Comment by Phil December 2021
  • Do you have your cart page assigned correctly in WooCommerce -> Settings? https://support.muffingroup.com/documentation/woocommerce/how-to-use-woocommerce-with-betheme/ If yes, please, turn off all of the plugins except WooCommerce, and check if …
    in Cart Icon Comment by Phil December 2021
  • Can you please, send credentials to the account where this problem appears, please? We will take a look at what could be the root cause. Thanks
    in Can't scroll screen when editing Posts Comment by Phil December 2021
  • Hello, Your products on the main shop page and related products are using the h6 tag and single products h1. https://forum.muffingroup.com/betheme/uploads/767/YOFMV5IF0UIR.png https://forum.muffingroup.com/betheme/uploads/195/9XQUK8G6DDFL.png Did yo…
    in fonts of product title Comment by Phil December 2021
  • I am glad that the problem has been resolved. Please, let me know if I can help you with anything else. Thanks
    in 403 forbidden in widgets Comment by Phil December 2021
  • I have also checked it with two computers, one Mac and one Windows, but the scroll appears on both. We will try to replicate this issue, but can you check if the problem exists when you log in to the user you have sent credentials to? Thanks
    in Can't scroll screen when editing Posts Comment by Phil December 2021
  • Hello, https://forum.muffingroup.com/betheme/discussion/61801/table-of-contents-with-accordian At this moment it is not possible to achieve that. The closed accordion has content set to display: none, so it is not possible to scroll to it. If you w…
    in Table of Contents with Accordian Comment by Phil December 2021
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
    in Media browse Comment by Phil December 2021
  • Hello, Please, check you you have the sticky option turned on in Betheme -> Theme options -> Header & Subheader -> Header. https://forum.muffingroup.com/betheme/uploads/051/URPR6M7HCUCM.png Thanks
    in Main menu is no longer visible when scrolling Comment by Phil December 2021
  • So I am waiting for your response, then. I hope that is easy and fast to fix. Best regards
    in 403 forbidden in widgets Comment by Phil December 2021
  • Please, contact your hosting provider, and ask if there is something that could block the admin-ajax.php file. Moreover, please, check if your SSL Certificate is set up correctly on your website. https://www.greengeeks.com/tutorials/how-to-install-a…
    in Frequent crashes on save Comment by Phil December 2021
  • Hello, When the update crashes, please open the browser console (F12) and check if you do not have any red errors. If you notice any, please, attach a screenshot showing it. Please check if the problem appears when you disable all of your plugins. …
    in Frequent crashes on save Comment by Phil December 2021
  • Hello, Please, use the Force Regenerate Thumbnails plugin, and check if the problem persists. It can be found under Betheme -> Install Plugins. https://forum.muffingroup.com/betheme/uploads/875/VRNE2RSI1PSG.png Thanks
    in Blog-Slider Images appear blurred Comment by Phil December 2021
  • Are you sure that you send the correct URL? The one you have sent is not working. https://forum.muffingroup.com/betheme/uploads/966/VWLVWFWO56M8.png Best regards
    in Cart Icon Comment by Phil December 2021
  • Please, try the following code: .chart_box::before {    background: none!important; } Thanks
    in How do you want to remove the cutout image from the back? Comment by Phil December 2021
  • Hello, This is a post excerpt. It can be taken from the WP builder or the excerpt field from the right sidebar. https://forum.muffingroup.com/betheme/uploads/873/FACHLYZKYS6J.png Please, check these locations. Thanks
    in Blog on category page - editing Comment by Phil December 2021
  • Hello, This part comes from the Slider Revolution plugin, and you need to use this plugin. If you are not familiar with this tool, please, see the link below: https://www.sliderrevolution.com/manual/how-to-use-this-manual/ Thanks
    in Modifying two areas on the blogger3 Comment by Phil December 2021
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Broken Image Path on ?s Search Pages Comment by Phil December 2021
  • Hello, Please, edit your homepage, and in the page option choose Subheader: Hide. https://forum.muffingroup.com/betheme/uploads/453/D8LPGZCV4FP6.png This will resolve your both questions. Thanks
    in delete the breadcrumb on the homepage Comment by Phil December 2021
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Blog page header image Comment by Phil December 2021
  • Hello, Contact forms do not parse the shortcodes. You can only put the shortcode before or after the contact form on your website. https://forum.muffingroup.com/betheme/uploads/580/3V9CAJHEM9YF.png Thanks
    in use inline shortcode in contact form 7 Comment by Phil December 2021
  • Hello, You can change the speed in Betheme -> Theme options -> Global -> Sliders. https://forum.muffingroup.com/betheme/uploads/655/NRVSE7IZFHBQ.png Thanks
    in Testimonials Comment by Phil December 2021
  • Hi, Did you handle your issue? I have checked your website, and it looks like this: https://forum.muffingroup.com/betheme/uploads/269/7KECG0SBZH2S.png If you still see a typo, please, clear your browser cache, and check it. Thanks
    in I have a 'phantom' heading that won't go Comment by Phil December 2021
  • Hello, Do you have the newest version of Betheme and WordPress? If not, please, update them. Moreover, please, check if the problem persists when you disable all of the plugins (except WooCommerce). Thanks
    in Muffin Builder Woo options Comment by Phil December 2021
  • Hello, You can put it as Top bar background in Betheme -> Theme options -> Header & Subheader -> Header. https://forum.muffingroup.com/betheme/uploads/149/XN2HTBY9KDKR.png You can control its position, but if you would like to move it, …
    in Graphic next to the logo Comment by Phil December 2021
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