Phil
Phil
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- Phil
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Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
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Templates do not have the functionality of switching to the next and previous products. If you would like to see this feature in the future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/you…
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I have tested it with the macOS, and the scroll is still there. Can you check your website on incognito mode, please? Thanks
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Sorry, but you wrote beyond my working time, and I could not answer you. The login credentials you have sent are not workin, and there are two attemps left. Can you check if you attached the correct ones, please? Thanks
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Please send us WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
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Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
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Hello, Unfortunately, there are no options to change search settings for the forum. Sadly it is something that, cannot be modified. Best regards
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Unfortunately, this issue did not appear for me again. Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hello, The root cause can be on your server side. I have activated other themes (Twenty Twenty and Twenty Nineteen), and the result was the same. https://forum.muffingroup.com/betheme/uploads/167/UODEOZT2CW1A.png Please, contact your hosting provide…
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Please, check if the error persists when you switch this plugin off. Thanks
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I have received your private message, but I need to take a look at your WP dashboard. Can you attach login credentials, please? Please, also attach a link to this forum discussion this time too. Thanks
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Hello, Please, check the Header Background in Betheme -> Theme options -> Header & Subheader -> Header. https://forum.muffingroup.com/betheme/uploads/266/KDJHCVTSDYU3.png Thanks
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Sorry, I forgot to mention choosing the slider in the page options. However, I am glad that you found a solution. Best regards
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Please, turn off all of the plugins except Elementor Pro, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hello, Thank you for your suggestion. Please, share it with us also on the following topic, so we will not miss it among other forum discussions. https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks
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I have imported that demo, but I did not notice the same issue as yours. https://forum.muffingroup.com/betheme/uploads/326/ZASYU5PKCO8W.png Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http…
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I am glad that you resolved it. If I can help you with anything else, please, let me know. Thanks
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Hello, You can use the button shortcode. Please, check the following link: https://muffingroup.com/betheme/elements/button/?inline Thanks
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Hello, Did you try using our API tool? If not, please head to the following topic, follow the instructions, and deregister your license with it. https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-t…
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Hello, You can change the menu font size in Betheme -> Theme options -> Fonts -> Size & Style. https://forum.muffingroup.com/betheme/uploads/465/V9YBU2Z00L19.png Thanks
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, Can you explain in more detail what is happening, please? Does it freeze, is there any error message? Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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You are welcome. If you will have any problems or questions feel free to ask. Thanks
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Hi, Please, put the following code in Betheme -> Theme options -> Custom CSS & JS -> CSS, and check if the problem persists. #Top_bar:not(.is-sticky){ top: 0!important; } Thanks
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
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It will not work because the menu will still contain a logo, and even when you remove it, it will be replaced with a default one. However, your message gave me an idea. You can do the following: 1) Switch the menu to classic, and put the following C…
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Hello, Did you install any caching plugins? If yes, please, disable them, and check if the problem persists. Moreover, check if you do not have any caching tool enabled on your server. Thanks
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Hello, You can change colors in Betheme -> Theme options -> Colors -> Elements. https://forum.muffingroup.com/betheme/uploads/789/3N06R6A95DB1.png However, I noticed that the font size is already changed with custom CSS. Do you still need h…