Phil
Phil
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- Phil
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Hello, Can you tell me what version of PHP you are using, please? Also, are you using the live search? Best regards
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Hi, I have checked your website, but I do not see this problem. Did you handle it? https://forum.muffingroup.com/betheme/uploads/036/A16JNY68TI6P.png Best regards
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Hi, Sorry, but we did not test these plugins with the theme. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we support. Yo…
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1) Yes, style.php takes the styles you set in the theme options, and the be.css file is responsible for static CSS code on your website. 2) No, they are separate files, so you need to modify the file you want to use. Thanks
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But the part I have pointed in my previous screenshot does not come from our theme. As a workaround, I can suggest you add the date at the end of the slide title. Thanks
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It would be best if you contact them, and as if there is nothing else that could hold your website cache. Thanks
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1) It is not forbidden to modify any file. However, notice that we do not support file customization, and if your modifications break the functionality, we will not be able to help you. So if you are not sure what a particular file or function does,…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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You can use the license manager tool from my previous message, or through Betheme -> Dashboard. https://forum.muffingroup.com/betheme/uploads/767/ARYOT88HAYBS.png Thanks
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Hello, 1) Unfortunately, there is no option to achieve that. The creative header always sticks to the side of the screen from the top, and there is no setting to change it. 2) Please, check the following link: https://support.muffingroup.com/faq/how…
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2) Please check the following link about the Wishlist: https://support.muffingroup.com/documentation/woocommerce/wishlist/ Search icon can be activated under Betheme -> Theme options -> Search -> Form. https://forum.muffingroup.com/betheme/…
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Hello, The category pages derive settings from the main blog page, so if you have a subheader deactivated there, it will be also hidden for categories. So when you change Show the setting to show it on the main blog page, it will also appear on cate…
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Hello, Do you have any caching plugins enabled on your website? If yes, please, disable them because they might be the root cause. There also could be some caching tools enabled on your server. In that case, you should contact your server administra…
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Hello, It depends on what you want to change. If you want to modify the whole structure of classes, you should edit the be.css file. The be.min.css file is a minified version of be.css and it is active when you switch it in the Theme options -> P…
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Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
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Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Also, please, check if you created your portfolio page correctly. https://support…
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This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-too…
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Hello, It can be removed by writing a custom CSS code, and placing it in Betheme -> Theme options -> Custom CSS & JS -> CSS. If you need help with writing it, please, let me know, but I will need a link to your website. Thanks
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Hello, Unfortunately, the Action button does not have the popup functionality. If you would like to see this feature in the future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggest…
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One of your plugins Category Order and Taxonomy Terms Order or Post Types Order is the root cause. I have deactivated them, and the order of the posts was correct. We do not support these plugins so in that case, you should leave them deactivated or…
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I have checked it, and the value did not change. You can see it under Tools -> Site Health -> Info. https://forum.muffingroup.com/betheme/uploads/866/ES88M0QAQPYH.png Please, contact your hosting provider again. Moreover, tell them that the Ma…
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1) In the older version of your website the slider was edited by some plugin or by modifying the theme files, and if you would like to achieve that now, you would have to redo it. However, I cannot help with it because file customization in referenc…
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Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…
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Please, edit your slider, and adjust its display for mobile devices. You can find an explanation of how to achieve that under the link below: https://www.sliderrevolution.com/manual/adjusting-for-responsiveness/ Thanks
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Something is holding the previous menu. It is changed now for the main page. I had to deactivate the Max Mega Menu, choose Custom menu in the page options, switch back to default, and now the homepage takes the main menu from the Appearance -> Me…
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
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Please, open the Global layer, and it is placed on the right corner. https://forum.muffingroup.com/betheme/uploads/400/AP6I3DXTIMA8.png It might be hard to notice it because it has gray font color which blends with the background. Thanks
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Sorry, I have contacted the dev team. It was not resolved yet, but we will try to fix it as soon as possible. Thanks
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That is great you found a workaround. However, as I said we will take a look at it. Thanks