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Phil

Phil

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Phil
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  • Thanks. I have passed the info about the search result page to the dev team. Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • I have done some tests with it, and unfortunately, it will not work this way. However, you can try to make the first wrap in the section sticky and test it. Best regards
  • Hello, The import/export feature is placed on the right side of the builder. Please, check the following screenshot: https://forum.muffingroup.com/betheme/uploads/768/L4788ZMQE9PO.png Thanks
  • Sorry, I forgot to ask. Can you tell me which pre-built website you are trying to import so that I can test importing it, please? Thanks
  • Hello, Filtering works best when you show all projects at once. Moreover, the Load More option does not work with jQuery filtering. Look at the following screenshot from the theme options: https://forum.muffingroup.com/betheme/uploads/325/UZWL95AH86…
  • Can you send a source saying that it should not be changed in RTL, so we can study about it, please? By this I meant some website saying about the RTL rules especially how countdowns should be displayed. Would you mind sharing something like that wi…
  • Are you still working on the same page? I did not notice any sticky wrap on it. Can you send me a link to the page you are currently working on, please? Thanks
  • Please, check the following link: https://woocommerce.com/document/woocommerce-paypal-payments/paypal-payments-upgrade-guide/?_gac=1.195215838.1636452605.CjwKCAiA1aiMBhAUEiwACw25MUqfmUW7LRSjOEbSrXvKqZTRsbGCHmWOkVZfsikgmBM1QDLYU-QCpBoCFyAQAvD_BwE The…
  • Sorry, but the result is the same. https://forum.muffingroup.com/betheme/uploads/677/IIHWBVCMJ9AD.png I tried the password you sent in the first message, but it is not working. Best regards
  • Hello, 1) The sticky wrap option works only in the section area. https://forum.muffingroup.com/betheme/uploads/726/4MP9DRMYDGXG.png As this wrap is only one in the section, this option will not work at all, and you should redesign this page. 2) Plea…
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…
  • Well, we are using this format for years, and except for you, no one told mentioned it is the wrong format. Can you send a source saying that it should not be changed in RTL, so we can study about it, please? Thanks
  • When you add a margin to these columns, please, open the section options, and check Equal Height | wraps, and see if they go under another. https://forum.muffingroup.com/betheme/uploads/817/J41882HR9ZR8.png Thanks
  • Hello, 1) If you have a different menu for a particular page, you can create a new one and choose it in the page options. https://forum.muffingroup.com/betheme/uploads/168/U93A21CB32FJ.png If you want to have a different header, you will have to use…
  • Sorry, but this website is password protected too. Can you send me a password to it, please? Thanks
  • Sorry, but I am not able to help you with that. You modified the files to get a different symbol. Unfortunately, we do not help with files customization, I can only lead you on the right track, but the currency sign was previously displayed correctl…
  • The images in a simple slider have predefined sizes and they are rescued to the closest values of these dimensions. If you want to use images in their original sizes I recommend using the Slider Revolution and showing the slider on the page with the…
  • Hello, Can you explain your issue in more detail, please? It would be best if you describe the steps you are proceeding. Please also share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this…
  • Hello, Indeed it seems to be an issue with the table style. Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS. .table-meta tr:first-child td a:not(:last-child)[rel='tag']::after{    content: "…
  • Sorry, but what you ask for requires file customization what in reference to the Item Support Policy, is not allowed. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how, you should contact your web deve…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Please, refresh your cache and check it again because I see that the space is gone (tested with Firefox and Chrome). https://forum.muffingroup.com/betheme/uploads/404/AIDD8RKSX8G3.png Thanks
    in Header Comment by Phil November 2021
  • Hello, 1) To use an image for the Header, please, go to Betheme -> Theme options -> Header & Subheader -> Header. https://forum.muffingroup.com/betheme/uploads/961/GB2T5G1BD9QE.png 2) You can put an image behind the content, but it depe…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hello, As I can see, you created the top part with the WPBakery and the bottom (with posts) with the Muffin Builder. It is not recommended to mix two builders on one page. Please, choose one builder for your pages and stick to it. Thanks
  • Hello, Please, go to Betheme -> Theme options -> Shop -> General, and from Sidebar dropdown menu choose All(Shop, Categories, Products). https://forum.muffingroup.com/betheme/uploads/821/ZZCHVRP1KW7V.png Please, also check the following lin…
  • Hello, Sorry, but I do not know which two columns you are talking about. Can you send a screenshot pointing them, please? Thanks
  • Hello, You can change it in Betheme -> Theme options -> Blog & Portfolio -> Portfolio. https://forum.muffingroup.com/betheme/uploads/372/6ITRS3CUM1RE.png Thanks
  • Hello, Please, switch to some free theme like Twenty Twenty, and check if the same thing happens. When you do that, please, tell me about the results. Thanks
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