Phil
Phil
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Hi, Please, check the following video tutorial, and ensure that you do all steps correctly. https://support.muffingroup.com/video-tutorials/how-to-import-pre-built-websites/ Notice to have activated only required plugins for the desired demo and res…
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Hello, You can reduce the size of this section by choosing smaller padding values for the column. https://forum.muffingroup.com/betheme/uploads/090/JZ4LRIY9V1D8.png Also, you can decrease the font size and line height. Thanks
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Hello, On your screenshot, you can see that you have a low max input vars value set on your server. https://forum.muffingroup.com/betheme/uploads/845/07QMYHGCJ5BQ.png Please, contact your hosting provider and ask to increase this value to at least 5…
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Hello, You can set the columns for related products in the custom product template. https://forum.muffingroup.com/betheme/uploads/017/MUP2874UDO8N.png To learn how to create custom templates, please, check the following video tutorial. https://suppo…
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Hi, Sorry, but we did not test this script/plugin with the theme. Unfortunately, our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the…
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It seems that your server setting is fine. Did you try importing the demo in parts? If it did not succeed, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingro…
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Can you send a screenshot showing what you are referring to, please? Thanks
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Hello, Please, go to Betheme -> Theme options -> Performance, and there you will find an option to disable Google Fonts. https://forum.muffingroup.com/betheme/uploads/439/QTTJR8C2YLAL.png Thanks
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Hello, It seems that the button color on the main shop page takes its color from Betheme -> Theme options -> Colors -> Content -> Theme color. https://forum.muffingroup.com/betheme/uploads/963/ATZ48R1483O1.png We will take a closer look …
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Hello, You can place your CSS codes in Betheme -> Theme options -> Custom CSS & JS -> CSS. https://forum.muffingroup.com/betheme/uploads/810/L8RMWYRYINHD.png Thanks
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Hello, No, you do not have to buy a new license. However, you need to deregister your key from the domain where you used it. If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want…
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Sorry, but I do not handle server configuration, and I am not familiar with the PHP error logs. You should wait for the answer from your hosting provider. Best regards
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Hello, Did you handle it? I have checked your website on chrome with both Windows and macOS, and your menu shows up. https://forum.muffingroup.com/betheme/uploads/867/74BKUWKHCYS7.png Best regards
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Hi, Please, go to WooCommerce -> Settings -> Products, disable the AJAX option, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/125/226A1WNFZAKD.png Thanks
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I am glad that you resolved it. Please, let me know if I can help you with anything else. Thanks
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Hello, Are you using the Muffin Builder preview? https://forum.muffingroup.com/betheme/uploads/997/Y6MUR17L37RJ.png If not, you need to use it to preview the content from the builder. Moreover, please, ensure that your Betheme is up-to-date. Thanks
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Hello, You can use the responsive visibility option. Please, check the video tutorial about it: https://support.muffingroup.com/video-tutorials/section-responsive-visibility/ Thanks
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PayPal payments is the name of this plugin. I also attached a hyperlink to this plugin in my previous message, but please, check the following one: https://woocommerce.com/products/woocommerce-paypal-payments/ Thanks
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I can see that your website uses PayPal standard, which is deprecated (since WooCommerce version 5.5.0), and now the replacement is the PayPal Payments plugin. Please, install this plugin instead, and check if the problem persists. Thanks
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It refers to all images in products lists, on the main shop page, categories, etc. Best regards
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
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Please, use the following code: #menu .menu-item .sub-menu span{ font-size: 18px!important; } Thanks
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I wanted you to check if you did all steps correctly, like in the article I have sent. However, I noticed that the same thing happened when I tried to check Tools -> Site Health even when I changed the theme to Twenty-Twenty, so it is not Betheme…
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Hello, Please, check the following video tutorial, and ensure that you have done all steps correctly. https://support.muffingroup.com/video-tutorials/how-to-import-pre-built-websites/ Thanks
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Hello, Please, go to Appearance -> Customize -> WooCommerce -> Product Images, and there you will be able to set the crop. https://forum.muffingroup.com/betheme/uploads/329/9L0C1CVKNWC3.png Thanks
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You do not have the newest version of Betheme. Please, update it, and check if the problem persists. Thanks
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Hello, The avatar is taken from Settings -> Discussion -> Default Avatar. If you would like to change it to yours, please, check the following link: https://www.wpbeginner.com/wp-tutorials/how-to-change-the-default-gravatar-on-wordpress/ Notic…
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Hello, 1) Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ 2) Moreover, please, try to import th…
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Hi, Please, try the following code: .products .desc h4, .price, .product_title, .single_add_to_cart_button{ font-weight: bold!important; } Thanks
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Did you handle it? Because I have visited your website, and it does not look like on your screenshot. https://forum.muffingroup.com/betheme/uploads/096/VOJK6WR52PVZ.png Thanks