Phil
Phil
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- Phil
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Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
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Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…
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Hello, To achieve that, you will have to write a custom CSS code and place it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Please, let me know if you need help with writing it, but I will need a link to your website. Thanks
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Hello, At the end of each link tag, I can see that you have a <br> tag. Please, remove the <br> tags and check if the display is what you wanted to achieve. Thanks
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Please, try the following one if you want to change the background: .icon_bar_IMDB:hover{ background-color: #edbf17!important; } This one if you want to change the icon color: .icon_bar_IMDB:hover i{ color: #edbf17!important; } Thanks
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Hello, Can you tell me what version of Betheme and WPBakery do you have, please? Please, turn off all of the plugins except WPBakery, refresh your cache, and check if the problem persists. Moreover, if you are using a child theme, switch to parent, …
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Hello, Did you add the shipping methods to your cash on delivery? https://forum.muffingroup.com/betheme/uploads/337/9J7D8KNDNLFB.png https://forum.muffingroup.com/betheme/uploads/948/I3RCK3SHLCVO.png Best regards
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It seems that somehow theme options do not accept the value zero. I have passed this information to the dev team, however, I changed it to 1px, and it looks good. Can you check it out, please? Thanks
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I can see that you have a multisite. Can you check if you set it up correctly, please? https://wordpress.org/support/article/create-a-network/ Thanks
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Please, try to use the following link: https://developers.facebook.com/tools/debug/ Scrap it again, and check if it changes then. Thanks
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Can you send a screenshot showing what you are referring to, please? However, you have under construction enabled. Can you disable it for a while, please? Thanks
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Hello, Please, update the betheme to the newest version, and send us dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! …
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1) Actually, you already are a member of our support forum ?. However, the function of moderators is reserved for support employees, and at the moment, we are not looking for anybody new. 2) It looks like it is added by some plugin. You can test if …
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To the custom JS tab, we have added a code that resolves your issue. However, you have a large number of plugins that slow down your website, and sometimes it can work after a little while. Best regards
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Hello, There is no setting/filter to achieve that. However, if you would like to see such a feature in future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updat…
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
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Hello, There is no option to achieve that. However, if you would like to see such a feature in future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#lates…
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Hello, 1) Can you tell me what version of Betheme and WP do you have, please? 2) Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you are using a child theme, switch to parent, and recheck it. …
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Did you try contacting your hosting provider? If not, please, do that. Thanks
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Hello, Please, switch to some free theme like Twenty Twenty, put the shortcode of your slider to the WP editor, and check if the same thing happens. Thanks
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Please, go to Betheme -> Theme options -> Header & Subheader -> Header, and set some Header height. https://forum.muffingroup.com/betheme/uploads/458/AGB57QAGYPB7.png Thanks
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You have a low max input time and max input vars values set on your server. https://forum.muffingroup.com/betheme/uploads/052/CF6U3VZSJZBS.png Please, contact your hosting provider, and ask to increase them: max input time to at least 180 max input …
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Hello, Please, check the following link. There you will find information about website migration. https://support.muffingroup.com/faq/how-to-migrate-website/ Thanks
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Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
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Hello, Please, put the following code in Betheme -> Theme options -> Custom CSS & JS -> CSS, and check if it is what you wanted to achieve. .products .image_wrapper{ width: 100px!important; margin-left: auto!important; margin-r…
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Please, turn off all of the plugins except WPML, refresh your cache, and check if the problem persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
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No problem, I am glad that you solved it. ? If I can help you with something else, please, let me know. Thanks
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Hello, You can change it by writing CSS code, and placing it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Do you need help with writing it? Best regards
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It seems that this plugin requires a page reload to send all information properly. So I deactivated the AJAX option in the WooCommerce settings, and now when you add the pack, all products are visible. https://forum.muffingroup.com/betheme/uploads/4…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…