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Phil

Phil

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Phil
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  • Hello, Is your theme up-to-date? If not, please, update it because pre-built websites are released with updates. https://support.muffingroup.com/changelog/ https://support.muffingroup.com/video-tutorials/how-to-install-and-update-betheme/ Thanks
  • Are you using Elementor Pro? Did you not accidentally activate Elementor's Header and Footer? Please, check if it is not enabled, and if it is, you should build both Header and Footer with Elementor or deactivate it and use the ones from a theme. ht…
  • I needed firstly check if your max input vars is the root cause. I do not want to do blind guessing. Finally, it is great you solved it. Thanks
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in Header Comment by Phil November 2021
  • Hello, That is great that you solved it. If you have any other questions or problems, feel free to ask. Thanks
  • Hello, It is an Action Bar. To know how to create, and customize it, please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/workshop-custom-header-1/ Thanks
  • Hello, They are placed as page Featured images. Open your pages backend, and change their Featured images. Thanks
  • Please, contact your hosting provider, and ask your permission settings and about this issue. Moreover, please check if your website is not used on more than one domain. Finally, use the license manager to handle your license keys: http://forum.muff…
  • Please, turn off all of the plugins except Header Builder, refresh your cache, and check if the problem persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
    in problem Comment by Phil November 2021
  • Sorry, but I am not able to share it. Is not there any other way? Best regards
  • Please, use the following code: .team_list .bq_wrapper{    display: none!important; } Thanks
  • If you have an SSL certificate, then your URL should start with https://. Please, try to change it again, but when it takes you out of your website, log in to get to your WP dashboard with https at the beginning (https://yourwebsite.com/wp-admin). H…
  • The problem was that you were using a special character in your menu. https://forum.muffingroup.com/betheme/uploads/837/5PYMS3CD1N6G.png I have changed it to "u" in both menu and section, and now it is working. Thanks
  • Are there any steps to reproduce this issue? I have tested your website with Firefox and Chrome with no luck of seeing this problem. Thanks
  • 1) Please, open your profile, and there you will be able to change your email. https://forum.muffingroup.com/betheme/uploads/388/6W9V60D4P8EL.png https://forum.muffingroup.com/betheme/uploads/662/5N1ALZ89AHPM.png https://forum.muffingroup.com/bethem…
  • Hello, This style was created with a custom template. Please, see the following video tutorial which explains how to create it. https://www.youtube.com/watch?v=ffNS-8Nm4jw Thanks
  • Hello, Please, check the following article, and follow the steps provided there. https://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/ It should resolve your problem. Thanks
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hello, Please, go to Betheme -> Theme options -> Global -> Advanced, and there you will be able to hide the pre-built websites tab by unchecking the checkbox. https://forum.muffingroup.com/betheme/uploads/920/ZIO893ER24ER.png You can also h…
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
  • Can you update your Betheme, please? Because you still do not have the newest version. https://forum.muffingroup.com/betheme/uploads/199/RUYBJH0W0XZD.png Thanks
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Please, try the following CSS code: .mcb-sidebar{    padding-right: 0px!important;    padding-left: 5px!important; } Thanks
  • Hello, You can write a custom CSS code to remove it and place it in the Custom CSS section located in the page options. https://forum.muffingroup.com/betheme/uploads/490/O00JS70K65HR.png Do you need help with writing it? Thanks
  • Hello, There is no setting to expand the text with the "Read more" button. You can only put a link to the page with the rest of the information, like in this pre-built section: https://forum.muffingroup.com/betheme/uploads/881/QP3HG407OFZ5…
    in Read More Comment by Phil November 2021
  • Hello, Do you have an SSL certificate on your website? Can you switch to another theme like Twenty Twenty, and check if the problem persists, please? Best regards
  • Hello, Please, go to Betheme -> Theme options -> Global -> Sliders, and there you will be able to set a time for a slide change. https://forum.muffingroup.com/betheme/uploads/900/MS6BRWW2DPB2.png Thanks
  • Did you try putting the code to your theme from this link? https://wpml.org/errata/muffin-builder-cant-get-main-site-content-to-translate-automatically/ Thanks
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