Phil
Phil
About
- Username
- Phil
- Joined
- Visits
- 8,825
- Last Active
- Roles
- Moderator
Comments
-
Unfortunately, 502 error keep appearing. Did you try contacting your hosting provider about this problem? If not, can you do that, please? Thanks
-
Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
-
Hello, Did you try contacting your hosting provider as the error message indicates? If not, please, do that. You can also, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you are using a child theme, …
-
Hello, Please, check the following video tutorial, and ensure that you do all steps correctly. https://www.youtube.com/watch?v=TmmyU6MtXY8&feature=emb_logo Thanks
-
Hello, I am glad that you found a workaround. If you have any other questions or problems, feel free to ask. Thanks
-
Hello, The second view comes from the product search widget. There is no setting to change the view of the regular search page except the ones from Betheme -> Theme options -> Search -> Page. But as a workaround, you can do the following: g…
-
Hello, If you would like to hide specific pages from search results, you will have to modify the files. We do not provide help with such customization, but you can check the following link: https://wordpress.stackexchange.com/questions/5453/how-do-i…
-
Hello, Please, go to Betheme -> Theme options -> Responsive -> Header, and set the Header height value to zero. https://forum.muffingroup.com/betheme/uploads/102/O2VZHYT8PSKJ.png Thanks
-
Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
-
You are welcome. ? Please, let me know if I can help you with anything else. Thanks
-
Hello, Did you set up your split menu properly? Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-set-up-the-split-menu-header-style/ Thanks
-
Hello, If you would like to see such a feature in the future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks
-
Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
-
Please deregister your license key through Betheme -> Dashboard, register it there again, and check if this error still appears. If this will not help please send your license key through http://themeforest.net/user/muffingroup#contact. Notice! P…
-
The performance tab was released in the recent updates. If you cannot see it, you should update your theme to the newest version. Thanks
-
Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
-
Hello, Sorry, but we do not support pre-release versions but the last stable version, so 3.4.8. However, it seems to be Elementor related issue, so you should contact their support instead. Thanks
-
Hello, To the first line of your code, you can add a height attribute. It should look like this: #Action_bar{ height: 60px!important; font-size: 28px !important; } Thanks
-
Hello, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maint…
-
Hello, Please, go to Betheme -> Theme options -> Sidebar, and decrease the sidebar Width. https://forum.muffingroup.com/betheme/uploads/764/3V2RUKK3GG6K.png Thanks
-
If you would like to see dynamically changing content in the future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks
-
Hi, Did the WPML support contact you? Did they help you with resolving your issue? Best regards
-
This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-too…
-
You can try the following CSS code instead: .wpcf7 form.invalid .wpcf7-response-output{ background-color: #ed3b2e!important; color: #fff; margin-top: 95px!important; text-align: center!important; font-weight: bold!important; } Thanks
-
Advanced Content Management interferes with all items, wraps, and sections, and we need to make it work well with them, and it is tedious work. A similar situation is with Header Builder 2.0. However, we are looking for beta testers of these feature…
-
Hello, At this moment we do not have plans to introduce anything related to ads to our theme. If you would like to see such a feature in the future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion…
-
Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we support. Y…
-
According to Google PageSpeed Insights and tools similar to it, any WordPress theme cannot be fully prepared because their guidelines are strict. Sometimes, we need to go on compromises and workaround in our theme, which are considered as problems f…
-
I have contacted the dev team, and they said that this is nothing to worry about. However, we will take a look at them so they will not appear. Thanks
-
I just received the credentials. It seems to be one of your plugins. I have deactivated all except the supported ones and the Webfont load error disappeared. You can find the list of supported plugins on this page, in the sidebar: https://themefores…