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Phil

Phil

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Phil
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  • Hello, I can see that you have the Full-Screen option enabled which adds top and bottom padding to the section. Please open the section options, and uncheck it. https://forum.muffingroup.com/betheme/uploads/280/YJB68ZW0YAZC.png Thanks
    in content centering vertically strange Comment by Phil November 2021
  • Hello, Please, go to Betheme -> Theme options -> Responsive -> Header, and there you will be able to choose the layout you like. https://forum.muffingroup.com/betheme/uploads/129/A4ECEUDJ6G5B.png Thanks
    in Cart below logo on Mobile, would like to have on left Comment by Phil November 2021
  • Hello, The newest version of Betheme is 23.1.3. Can you update it, and check if the problem persists, please? Thanks
    in Can't scroll screen when editing Posts Comment by Phil November 2021
  • Sorry, but I quite do not understand, and I do not want to misunderstand you. Can you send a screenshot showing what you are referring to, please? Thanks
    in everything but home page adds white space at bottom of main menu Comment by Phil November 2021
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in Sidebar populates multiple items even after they have been removed and saved. Comment by Phil November 2021
  • Hello, Please, open the section options, check the Equal Height | items in wrap option, and check if the display is better. https://forum.muffingroup.com/betheme/uploads/149/CVO84CER92M6.png Thanks
    in adjusting size Comment by Phil November 2021
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Post based slider, excerpt text not showing Comment by Phil November 2021
  • Hello, The option to disable sticky arrows was not removed but moved. Please, go to Betheme -> Theme options -> Global -> Navigation & share. https://forum.muffingroup.com/betheme/uploads/656/FLEBCSRTCTS9.png Thanks
    in How to remove sticky arrows on content posts Comment by Phil November 2021
  • Hello, Do you mean the pre-built websites? We create all demos in two versions: Muffin Builder and Elementor. Creating a third version would unnecessarily extend working time on the demo, and most users use Muffin Builder or Elementor. Best regards
    in Wp Bakery Comment by Phil November 2021
  • Hello, 1) Please, turn off all of the plugins except WPML, refresh your cache, and check if the widgets appear. Moreover, if you are using a child theme, switch to parent, and recheck it. 2) Please, check the following link about translating sliders…
    in Widgets disappeared when I enable the wpml plugin in my site Comment by Phil November 2021
  • Hello, Is there any error message when you try to import demos, or is it complete without any warnings? Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will ha…
    in why the pre website miss the picture and can not load the demo website? Comment by Phil November 2021
  • Hello, It is a sticky shop menu. You can enable it in Betheme -> Theme options -> Shop -> General. https://forum.muffingroup.com/betheme/uploads/246/O8U1R3D5ZI2Q.png Thanks
    in How to add Sticky Menu Footer in mobile Comment by Phil November 2021
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Updating theme broke CSS code Comment by Phil November 2021
  • Hello, I am glad that you found it. If I can help you with anything else, please, let me know. Thanks
    in No user registration page in Clothing Store theme Comment by Phil November 2021
  • Maybe it could be done with some more advanced CSS, but in that case, you should contact your web developer because we provide help with only minor ones. Best regards
    in Sticky section Comment by Phil November 2021
  • Then, please, go to Betheme -> Dashboard and register your license key there. If you see that the key is there, deregister it through this Dashboard. If you have problems with that, please send us WordPress dashboard access and your license key p…
    in BeTheme cannot be updated Comment by Phil November 2021
  • Hello, I can see that you are using an Elementor, and that is how this builder works. Firstly it loads as a boxed layout, and then it is stretched to Full Width. As it is not our product, we cannot do anything about it, and I can only recommend usin…
    in loading background problem Comment by Phil November 2021
  • Hello, Did you use the Builder -> SEO option from the builder option? https://support.muffingroup.com/faq/builder-seo/ Please, also check if the problem persists when you switch to some free theme like Twenty Twenty. Thanks
    in Yoast says no internal links and no alt attributes in images but both existing already? Comment by Phil November 2021
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Can't get rid of white space around footer Comment by Phil November 2021
  • You will have to test with which heigh the display will be best. Unfortunately, I cannot recommend one universal value. Best regards
    in Padding on Mobile Comment by Phil November 2021
  • 1) Please, go to Betheme -> Theme options -> Header & Subheader -> Subheader, and increase the top padding, so the page title and breadcrumbs will go down. https://forum.muffingroup.com/betheme/uploads/510/748IYY9YH4UE.png 2) To change …
    in different menu on the pages Comment by Phil November 2021
  • Hello, Please, got to Betheme -> Theme options -> Menu & Action Bar -> Action Bar, and there you will be able to add your text. If you want to make it bold, put it between the <b> tag. https://forum.muffingroup.com/betheme/uploads…
    in company name in top action menu Comment by Phil November 2021
  • Hello, Sorry, but we cannot reverse the recent updates. You would have to contact your web developer to adjust the changes to suit recent updates. Please, also be aware that the support policy does not cover changes in your child theme. Best regards
    in Your theme in recent updates is very BAD!!! Comment by Phil November 2021
  • Please, check the following link: https://www.sliderrevolution.com/manual/how-to-use-this-manual/ There you should find all information on how to customize your slider. Best regards
    in Resizing on different devices doesn't work Comment by Phil November 2021
  • Unfortunately, there is no setting to enlarge the video in the lightbox. Thanks
    in Video does not start on the website Comment by Phil November 2021
  • I can see that you do not have the newest version of Betheme. https://forum.muffingroup.com/betheme/uploads/772/FK654RK2O78M.png Please switch to parent, update it, check if it helps, and let me know about the results. Thanks
    in Templates for a product page Comment by Phil November 2021
  • Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can …
    in Woocommerce issues Comment by Phil November 2021
  • I have checked another product, as the previous one is no longer avaiable. However, I cannot see the offscreen problem anymore. https://forum.muffingroup.com/betheme/uploads/276/2H88WMPT045F.png About the code, as I said, unfortunately, I cannot hel…
    in Problem with Thumbnails Size and Offscreen İmages Comment by Phil November 2021
  • Hello, I recommend using the sticky wrap option instead. https://forum.muffingroup.com/betheme/uploads/358/4Q512V6POLYY.png It is already available in our theme. But for your code, you can use the following one additionally. #Wrapper { overflow:…
    in about position:sticky not working Comment by Phil November 2021
  • But, I can see that there are only three categories, and the rest is hidden with custom CSS. https://forum.muffingroup.com/betheme/uploads/053/83JRP6R0BAYK.png https://forum.muffingroup.com/betheme/uploads/243/ES7FYIHU56H6.png Best regards
    in Show only certain categories in portfolio page Comment by Phil November 2021
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