Phil
Phil
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- Phil
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Hello, 1) Did you try the plugin suggested by Google? The AMP? 2) As the article says, some themes declare image sizes to be optimal for this theme. Betheme is one of these themes, and that is why you do not see an option for image size in Customize…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, Do you want to have a larger logo or the whole sticky header? If you only want to make your logo bigger, you can enable the Overflow logo option in Betheme -> Theme options -> Global -> Logo. https://forum.muffingroup.com/betheme/upl…
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Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…
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It would be best if you deregistered your license key before moving, but this should not affect migrating your content and theme options. Maybe you missed something? Anyway, again, I highly recommend the Duplicator. Can you try this tool, please? ht…
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I am glad that you figured it out. The phpinfo file ensured me that you have too low max input vars Master value, which needs to be increased. https://forum.muffingroup.com/betheme/uploads/031/FTWECBJ33WQC.png Other websites can work properly becaus…
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Please, go to Betheme -> Theme options -> Colors -> Header, and by modifying the Top bar left background the color of your header should change. https://forum.muffingroup.com/betheme/uploads/736/1FVIL8PLGZ6B.png Thanks
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Hello, I could recreate it in my environment, so it seems to be an issue with Betheme. I will pass this information to the Dev team, and we will fix it as soon as possible. Sorry for all obstacles, Best regards
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You did not answer the rest of my questions from the previous message. So can you read it carefully once again and answer all of them, please? Right now, I can only suggest you check in Betheme -> Theme options -> Shop -> General if you hav…
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Hello, Did you activate it through the theme options or with some plugin? Can you send me a link to your website, please? Thanks
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Please, try to increase the height value for your iFrame. https://forum.muffingroup.com/betheme/uploads/167/I0RV7DZOAS27.png Thanks
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Hello, The Custom menu does not work with the split menu layout, unfortunately. You would have to change your header style. Best regards
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Hello, There is no setting to show only Title for Client slider item. As a workaround, you can use the Slider item. https://forum.muffingroup.com/betheme/uploads/013/0B4KEDL2858J.png https://support.muffingroup.com/video-tutorials/how-to-create-a-si…
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Hello, You can remove them by writing a custom CSS code, and placing it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Please, let me know if you need help with writing it, but I will need a link to your website. Thanks
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Yes, it is probably this folder. Please, put a phpinfo file there, and send a link to it. You can also go to Tools -> Site Health -> Info -> Server and check if you have max input variables value set to 5000 or more. https://forum.muffingro…
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You should have already received an answer. Thanks
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I do not have login credentials to your website, but I contacted a person that answer private messages that you are talking with him as well. Please, use only one form of support next time, so we will not solve one problem in parallel. We will conti…
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Hello, You have the Equal Height | wraps option enabled for your section, and now all wraps are resized to be as high as the highest one. You need to uncheck this option or divide your wraps into two sections. https://forum.muffingroup.com/betheme/u…
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Hello, You are trying to register your license key in the wrong place. The API tool you have sent screenshot from, is only for deregistering. Please, check the following link: https://support.muffingroup.com/documentation/installation-updates/#theme…
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Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
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Instead of putting this image as a background, you can use the image item, so you will be able to customize its size through different resolutions. https://forum.muffingroup.com/betheme/uploads/897/RV2NJWITU5JE.png Thanks
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Hello, Please, go to Betheme -> Theme options -> Global -> Advanced, and switch the Content top padding to Hide. https://forum.muffingroup.com/betheme/uploads/096/0QY8S9UQEWPO.png Thanks
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Sorry, but you wrote beyond my working time, and I was not able to answer you. The main portfolio page does not have an option to show only chosen categories. You can write a custom CSS code that will hide unwanted categories from Filters and place …
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Hello, There is no setting to have a sticky section, but you can have a sticky wrap. In the following video tutorial, you can see how it works: https://youtu.be/ffNS-8Nm4jw?t=120 Thanks
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Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…
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Hello, Do you mean the images on the top? If yes, I can see that they are put on your website with the Slider Revolution. Please, check the following link about adjusting your slider to be responsive. https://www.sliderrevolution.com/manual/adjustin…
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Hello, Please, try to migrate your website again, but with the Duplicator plugin. We used it many times and never had problems with it. Thanks
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Please, put the following CSS code in the Custom CSS section for that page. .icon_box i{ color: #213700!important; } .icon_box:hover i{ color: #fff!important; } .icon_box:hover .icon_wrapper::before{ background-color: #213700!important; } h…
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Hello, If you want to export your website to others, you can use the Duplicator plugin. https://wordpress.org/plugins/duplicator/ Thanks
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Please send us WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…