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Phil

Phil

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Phil
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  • Hello, I have checked your website, and I did not notice any animation. Did you handle it? Thanks
    in Disable Photobox animation Comment by Phil November 2021
  • If you would like to see such a feature in future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks
    in Tap Target Sizing Comment by Phil November 2021
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you are using a child theme, switch to parent, and recheck it. If this will not help, please, keep all minifying plugins off because I n…
    in Page Title Placement Differences in Safari vs. Chrome Comment by Phil November 2021
  • Hello @ezmedya2, As Pablo said before, the custom variations are not possible to import with the pre-built website. Please, check the following video tutorial, where you will find how to recreate them. https://support.muffingroup.com/video-tutorials…
    in Clothing store demo not working right Comment by Phil November 2021
  • Hello, Unfortunately, there is no setting to achieve that. If you would like to see such a feature in the future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-up…
    in Bottom Mobile Sticky Menu with Icons Comment by Phil November 2021
  • Hello, The split menu header style hides the search icon. In this case, you would have to use a different header style or recreate it with the Header Builder plugin. https://support.muffingroup.com/video-tutorials/how-to-build-a-custom-header/ https…
    in icon search Comment by Phil November 2021
  • Hi, You can suit this single word in a span tag, and use inline CSS to color it. https://forum.muffingroup.com/betheme/uploads/750/2OMFYN3P0TG4.png Thanks
    in Accordion title color Comment by Phil November 2021
  • Hello, Please, open the section options that contain this iFrame, check the Full Width option, and check if the problem persists. You can also check the Columns | remove horizontal margin. https://forum.muffingroup.com/betheme/uploads/951/9ZO37K3KBE…
    in Padding on Mobile Comment by Phil November 2021
  • You had an "s" missing in your General WP settings. After adding it, everything seems to be okay. https://forum.muffingroup.com/betheme/uploads/825/YIF6F1NCXI89.png Thanks
    in Problem with https - http Comment by Phil November 2021
  • Of course, you can use it. ? Best regards
    in Cookie banner Comment by Phil November 2021
  • Hello, Can you explain in more detail what custom fields you are talking about? Are you able to send me a screenshot showing what you are referring to, please? Please, also tell me how did you create your custom post types. Thanks
    in Since I updated theme, I don't see custom fields Comment by Phil November 2021
  • Hello, Please, check if you do not have a disabled review in the product Advanced options. https://forum.muffingroup.com/betheme/uploads/808/YAIN5JU8XD7K.png Thanks
    in WooCommerce review not displaying on product page Comment by Phil November 2021
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
    in One section while building does not work Comment by Phil November 2021
  • There was a sign that prevented your theme options to import. Under the following link, you will find the corrected import file. https://pastecode.io/s/wosbhzib About the random theme options reset, please send us WordPress dashboard access privatel…
    in Theme Options Comment by Phil November 2021
  • Hello, The top bar right, and everything that is inside it so the cart, search icon, and action button, is hidden for the Split Menu header style because it is breaking its display. If you would like to keep a split menu layout and have the cart vis…
    in cart icon missing from menu Comment by Phil November 2021
  • Hello, Please, check the following video tutorials: https://support.muffingroup.com/video-tutorials/how-to-customize-the-footer/ https://support.muffingroup.com/video-tutorials/how-to-manage-footer-widgets/ There you will learn how to modify your Fo…
    in Facing Issue In Footer Content Editing Comment by Phil November 2021
  • Google PageSpeed guidelines are stringent, and it is hard to follow all of them, as our theme is huge, and we need to do some workarounds and go on compromises. However, I will pass this information to the dev team, and we will see what we can do ab…
    in Menu loads last and gives CLS error Comment by Phil November 2021
  • Hello, Are you using some caching tools on your website? If yes, please, disable them because they may hold the settings from before the update. Thanks
    in Gallery thumbnails do not show according to change of seetings Comment by Phil November 2021
  • Hello, Unfortunately, as you noticed, there is no setting to change the display. In this case, you would have to modify the files, but we do not provide help with such customization. As a workaround, you can try to recreate such a display with the S…
    in Testimonial section Comment by Phil November 2021
  • Hello, Please, open the Global Layers, choose a picture with a woman, choose the style, and there you will be able to change it. https://forum.muffingroup.com/betheme/uploads/961/VX1H3QPXBEXF.png If you are not familiar with the Slider Revolution I …
    in Swap picture in the slider Comment by Phil November 2021
  • Hello, Please, go to WooCommerce -> Settings -> Products, uncheck the Enable AJAX option, and see if the problem persists. https://forum.muffingroup.com/betheme/uploads/402/SXBUZFTA733O.png Thanks
    in Woocommerce Booking Comment by Phil November 2021
  • To change the background colors for Filters, please, check the following code: .blog #Filters{    background-color: #002137!important; } To change the font colors, please, go to Betheme -> Theme options -> Colors -> Content, and modify the …
    in Hide author in filters Comment by Phil November 2021
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in Problem with https - http Comment by Phil November 2021
  • I needed for you to check if the problem does not lay on your plugin's side because no one has had a similar situation to yours lately. Can you send me your file, so I could check it on my environment, please? Did you use this file before? Was it wo…
    in Theme Options Comment by Phil November 2021
  • Sorry, but I do not see a parent theme on your themes list. Please, check the following link: https://support.muffingroup.com/documentation/installation-updates/ Follow the steps, from there, install a fresh copy of Betheme, switch to it, and check …
    in Templates for a product page Comment by Phil November 2021
  • The dev team said that this hook should be there and work in such a way for proper functionality. So, in that case, you should keep the add to cart button enabled. Best regards
    in Have you removed the hook woocommerce_after_shop_loop_item? Comment by Phil November 2021
  • Hello, You can use the Portfolio item within the Muffin Builder and choose to display only selected categories. https://forum.muffingroup.com/betheme/uploads/588/G4SH2LQM12RF.png https://forum.muffingroup.com/betheme/uploads/742/L0VS9V4HOQT9.png Tha…
    in Show only certain categories in portfolio page Comment by Phil November 2021
  • Hello, Please, check the following link. There you will find instructions about how to improve the loading time for your website. https://support.muffingroup.com/how-to/how-to-speed-up-my-site/ Please, also check the Performance tab in Theme options…
    in Menu loads last and gives CLS error Comment by Phil November 2021
  • In the Custom HTML block, please, try to use the Icon bar shortcode. https://muffingroup.com/betheme/elements/icon-bar/ Thanks
    in Footer centre image / icons on mobile Comment by Phil November 2021
  • You had your link type set to jQuery Triggered. I have changed it to Tag link. Also, in the Link URL, you had #, not link to your video. Please, check the slider now. https://forum.muffingroup.com/betheme/uploads/650/999EMWVQ72RY.png https://forum.m…
    in Video does not start on the website Comment by Phil November 2021
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