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Phil

Phil

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Phil
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  • Hello, Please, head to the following link, and check if you have your SSL certificate set correctly on your website. https://www.greengeeks.com/tutorials/how-to-install-a-ssl-certificate-on-your-wordpress-site/ Moreover, please, check the following …
    in error when I try to register Comment by Phil November 2021
  • Hello, Please, go to Betheme -> Theme options -> Global -> Advanced, and check if you do not have the pre-built websites disabled. https://forum.muffingroup.com/betheme/uploads/909/T4ETEV9A152N.png If they are enabled, please, turn off all …
    in No access to pre-built website templates. Comment by Phil November 2021
  • Hello, You can change the padding of the mobile subheader in Betheme -> Theme options -> Responsive -> Header. https://forum.muffingroup.com/betheme/uploads/360/0EICBHPB554S.png Thanks
    in Mobile Subheader Comment by Phil November 2021
  • Hello, Please, go to Betheme -> Theme options -> Global -> Navigation & Share, and there you will be able to disable it. https://forum.muffingroup.com/betheme/uploads/194/HZ97PJSJZ8FW.png Thanks
    in Delete navigation menu Comment by Phil November 2021
  • Hello, Please, go to Betheme -> Theme options -> Footer, and set there the option Style: Stick to bottom if content is too short. https://forum.muffingroup.com/betheme/uploads/728/XISRGE2UN5CH.png Thanks
    in remove white space below footer when not enough content to push to bottom Comment by Phil November 2021
  • Hello, Please, go to Betheme -> Theme options -> SEO, and you will be able to include your script in the page <head> there. https://forum.muffingroup.com/betheme/uploads/474/H39Y2HRX9YF3.png Thanks
    in Where to place google tag manager script Comment by Phil November 2021
  • Can you explain in more detail what happened, please? It would be best if you attach a link to your website and screenshots showing the changes. Please tell me, are you using some third-party unsupported plugins, and/or did you modify the theme file…
    in Betheme and Woocommerce Comment by Phil November 2021
  • Hi, What you are trying to do requires file customization, and in reference to the Item Support Policy is not allowed. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how, you should contact your web dev…
    in Change add to cart text Comment by Phil November 2021
  • Hello, To change the forms colors, please, go to Betheme -> Theme options -> Colors -> Forms. https://forum.muffingroup.com/betheme/uploads/138/TXAFGQCHIUM1.png Thanks
    in Contact Form 7 fields color Comment by Phil November 2021
  • If the demo has a Woo icon on it, this means that it is a shop, or has shop functionalities, so it has already created products, shop page, cart, etc. But it does not mean that other pre-built websites do not work with WooCommerce. They do, but you …
    in Woocommerce Price Color Edit Comment by Phil November 2021
  • Sorry, but there is no setting to rearrange the social icons in the footer copyright. Best regards
    in Tap Target Sizing Comment by Phil November 2021
  • Hello, Can you describe in more detail what is happening when you try to install Media 2 pre-built website? Is there any error message? If yes, please, send a screenshot showing it. If you want to send your website credentials privately, please, use…
    in PLEASE HELP WITH NEW INSTALLATION Comment by Phil November 2021
  • Hello, Sorry, but I do not understand. Can you send a screenshot showing what you are referring to, please? Thanks
    in Distance upwards (mobile only) Comment by Phil November 2021
  • I can see that you put your slider in a section. Instead, please, choose it from the dropdown menu in the page options. https://forum.muffingroup.com/betheme/uploads/434/I89KNT0MXLJJ.png After that, check if the display corrects. Thanks
    in slider has transparent padding below: can't get rid of Comment by Phil November 2021
  • Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
    in betheme website logo not changing Comment by Phil November 2021
  • Hello, Please, edit this page, scroll to the bottom of page options, and put the following code in the Custom CSS area. #Top_bar .banner_wrapper{    display: none!important; } https://forum.muffingroup.com/betheme/uploads/978/E4IIOGLS518F.png Thanks
    in Hide Other Banner Link/Image on Single webpage Comment by Phil November 2021
  • Hello, Please, go to Appearance -> Menus, and find a menu that has a display location set to Social Menu Bottom. https://forum.muffingroup.com/betheme/uploads/283/NNXF896XX3YZ.png There you will be able to delete or modify these links. Thanks
    in How to delete the 'Privacy policy | cookies' in the footer Comment by Phil November 2021
  • Hello, Can you tell me how did you achieve such a display, please? Did you use some plugins for it? If yes, can you tell me its name? Thanks
    in The footer of my website not positioning below content when the content has a dynamic built element. Comment by Phil November 2021
  • Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You …
    in wpDiscuz Not Working with Betheme Comment by Phil November 2021
  • Hello, Can you tell me what browser and OS you are using, please? I have checked your website with Firefox and Chrome on Windows, and it does not repeat. https://forum.muffingroup.com/betheme/uploads/223/1PNBVJSRURXS.png However, I noticed that you …
    in Logo is repeating and looks horrible Comment by Phil November 2021
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Navigation Menu is a terrible Ipad screen Comment by Phil November 2021
  • Hello, If no colors change with the theme options, this could mean that you have some caching tool enabled on your website or some plugin is the root cause. Please, turn off all plugins, refresh your cache, and check if the problem persists. Moreove…
    in Change background color of the Footer Comment by Phil November 2021
  • Hey, Please send us WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
    in List products of Product Bundle don´t show in cart and checkout page Comment by Phil November 2021
  • Hello, Please, open the template options, and switch the option Content Top Padding to Hide. https://forum.muffingroup.com/betheme/uploads/884/B3XO7QO2N9A5.png Thanks
    in Background image on product pages not going all the way to the top Comment by Phil November 2021
  • 1) Sorry, somehow, the screenshot did not send. It is placed here: https://forum.muffingroup.com/betheme/uploads/109/XSQGOTTY6UFX.png 2) First, you need to create a popup button with a shortcode: https://forum.muffingroup.com/betheme/uploads/693/592…
    in Landing page Comment by Phil October 2021
  • Please, edit your slider, choose these text layers, go to Layer options -> Animations -> IN -> Simple Transition, and choose No animation. https://forum.muffingroup.com/betheme/uploads/312/MBNUD2HRVFWX.png Please, also check if you do not h…
    in Use one one slide and stop at end Comment by Phil October 2021
  • Hello, Please, go to Betheme -> Theme options -> Header & Subheader -> Subheader, and check the option to hide Subheader. https://forum.muffingroup.com/betheme/uploads/782/Y2U4XC6SOFCA.png Thanks
    in Remove slider revolution from Be Dance School 2 theme. Comment by Phil October 2021
  • Please, go to Betheme -> Theme options -> Shop -> Single product, and check if you do not have your template set there. https://forum.muffingroup.com/betheme/uploads/062/0148DP4B0VNT.png Moreover, open your template, and when you press Upda…
    in Product page Comment by Phil October 2021
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Problem scroll post ( admin) Comment by Phil October 2021
  • If you are using custom templates for your single products, then there is no option to divide it into tabs like on a default display. You would have to switch to one of the default templates from theme options. Thanks
    in Product page Comment by Phil October 2021
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