Phil
Phil
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- Phil
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Hi, Go to Appearance -> Customize -> WooCommerce -> Checkout, and there you can find options to make phone number mandatory: https://forum.muffingroup.com/betheme/uploads/815/HJCHLBX77SNJ.png Best regards
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The new credentials you sent do not work: https://forum.muffingroup.com/betheme/uploads/448/DV9NYFS8QMZE.png Also you did not attach anywhere screenshots pointing what you refer to. Best regards
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It could be the one from the button click. If the screenshot you sent in the first message is from the popup that should appear automatically, then it is set wrongly. The following part: https://forum.muffingroup.com/betheme/uploads/540/MYY0R23L8LLS…
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The login credentials to your website I just received do not have admin rights. It would also help if you attach screenshots pointing out what you refer to. Thanks
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Hi, Thanks for reporting. We will correct that in next update. Anyway, it is nothing to worry about, and your website will still work correctly. Best regards
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Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you haven't received a message from us, please resend your login credentials. Ensure that you have sent all the re…
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We have corrected it on your website, and please check it out. However, you will have to reassign the positions of these boxes. Best regards
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Seems you assigned your contact forms to the wrong languages. In English, you have only one form: https://forum.muffingroup.com/betheme/uploads/757/AR1FX6MASUS5.png In Italian, you have the rest of them: https://forum.muffingroup.com/betheme/uploads…
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As I mentioned earlier, first, update Betheme to the latest version. Moreover, you have a lot of plugins active, so you should disable them to see if any of them is the culprit. Also, I see custom CSS, scripts, and a child theme active. All these fa…
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Hello, Please, check the following link. There you will find instructions about how to improve the loading time for your website. https://support.muffingroup.com/how-to/how-to-speed-up-my-site/ Following the tips mentioned in this guide should make …
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No, these are two separate things, and the correction made in the topic you sent a link to could not have an effect on the paddings. A couple of versions ago, there was a problem that in the single product template, the product content had side padd…
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Hey, This could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#lates…
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If I am sure about something, then I will gladly assist. However, in this matter, my knowledge is limited, and your question is not really Betheme-related, and this is Betheme support. Best regards
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Hi, I am glad to see that you found the solution. Please let me know if I can help with anything else. Best regards
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Hi, Behind the header, you have a Navigation arrow which can be hidden in Betheme -> Theme options -> Global -> Navigation & Share: https://forum.muffingroup.com/betheme/uploads/359/WNGJPTF6RXJ1.png For the header covering the title, tr…
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Hi, Do you mean this popup?: https://forum.muffingroup.com/betheme/uploads/371/V7LLBS9K160U.png It appeared to me correctly. Should I check a specific page or place? Best regards
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Hi, Under the Style option of the Image element, you can find the grayscale option. Please check if it is what you wanted to achieve. https://forum.muffingroup.com/betheme/uploads/105/GB39FVTXPS5H.png Best regards
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Hi, Please edit your attribute, and check if you do not have this options selected for it: https://forum.muffingroup.com/betheme/uploads/006/66AKK67YGNV6.png If it is checked, uncheck it, and the select option should disappear. Best regards
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Hi, Please check if in your slider settings you have Layout type set to Slider: https://forum.muffingroup.com/betheme/uploads/307/L957V2ZV0D81.png Moreover, adjust the Slide Duration: https://forum.muffingroup.com/betheme/uploads/456/LI3Q8QYOZ6DU.pn…
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You had no product created, and it was the culprit. I created one, and it works properly now. https://forum.muffingroup.com/betheme/uploads/519/O2A2YAWW7L6B.png https://forum.muffingroup.com/betheme/uploads/034/R4FJDDA0D8KI.png Best regards
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Hi, Please try tip mentioned in the following article: https://support.muffingroup.com/faq/slider-revolution-does-not-work-properly/ If it does not work, I will need admin rights to your website to check if something is wrong. Best regards
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Submenu and mega menu displays directly under the menu item: https://forum.muffingroup.com/betheme/uploads/730/LOQ0VP1B0EI7.png You might have to extend the menu items' top and bottom paddings. Best regards
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Please describe the steps I should exactly follow to notice your problem. Thanks
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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Hi, Did you try contacting the WPML and WooCommerce regarding this? Best regards
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1) Changes you make in Page Options appear after you save them and refresh the builder. 2) Contact form disaplys correctly for me: https://forum.muffingroup.com/betheme/uploads/348/2GO4DLB4682Q.png Should I take some particular steps to replicate th…
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Do you refer only to the Header and Footer templates? You have WPML installed, so please note that only headers created in a particular language are available when you create a page in that language. Also, for a test, I created a new page and a new …
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Hi, You can find how to create a mega menu in the following video tutorial: https://support.muffingroup.com/video-tutorials/building-mega-menus/ Note that mega menu templates work only with the header templates made with the header builder: https://…
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…